Wish to have an advanced Skype for Business alternative?
- Call analytics: Real-time & historical data
- Features: 70+ built-in tools for any case
- Integrations: 40+ one-click integrations & Open API
Let’s talk! Book a strategy call today
Cloudtalk |
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| Pricing | Starts at $25 per user/month | Not public |
| Local & International numbers |
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| Automated call recording |
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| IVR |
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| Productivity features (call tagging, notes, after-call work, etc.) |
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| Power dialer |
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| Automated callback |
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| Integrations (e.g. Pipedrive, Hubspot, Shopify) |
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| Business hours |
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| Custom messages & greetings |
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2500+ call centers and phone systems powered by CloudTalk and counting
Set up all in minutes and start improving your performance
#1 Rated call center software
Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms
4.4/5 – 253 reviews
4.2/5 – 527 reviews
4.4/5 – 305 reviews
4.5/5 – 253 reviews
Integrate CloudTalk with tools
you love the most
Connect CloudTalk with powerful and easy one-click CRM and helpdesk integrations. Automatic 2-way synchronization makes that all your data are always up-to-date.
Popular integrations
CloudTalk gives you an opportunity to seamlessly integrate with the most popular and reliable e-commerce, help desk, or CRM systems. Some of our flagships are Salesforce, Hubspot, Zendesk, Shopify, Pipedrive, and more.
High-quality calls
Enjoy bug-free calling with no drop calls, no interruptions, and crystal-clear sound. If a call quality falls below a certain level, CloudTalk automatically changes the call route in real-time.
Wave goodbye to jitter and latency.
Curious how does it look inside CloudTalk?
CloudTalk is a user-friendly cloud-based phone software for sales and support teams. It is used by startups, scale-ups, SMEs, or eCommerce to improve customer experiences and team performance.
Advanced tracking features
Do you wish for a better track of your customers or agents?
We have just what you need, and more.
Have a question you need answered?
If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at
How does the free trial work?
Simply send us your contact information, and we will send you access to a free CloudTalk trial with no strings attached. You can immediately start making phone calls with CloudTalk.
What are your outbound call prices?
Each package includes one standard local or toll-free number for free. Prices of outbound calls vary, please contact us for more details.
Who is a user?
Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user, you can imagine your agent, supervisor, analyst, administrator, etc.
Can I change my subscription plan anytime?
Plans billed annually can only upgrade to a higher tier plan (e.g., From Essential to Expert). It’s not possible to downgrade annual billing.
Can I use CloudTalk for more activities?
Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system, or active call center. Our solution is perfect for companies operating several e-commerce at the same time in need of separate customer support for each e-commerce.
What about data safety?
The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. The interface is accessed through an encrypted SSL connection. You can read more on our page dedicated to Security.
