Wish to have a modern Skype for Business alternative?
CloudTalk is an established calling system. Yet, it keeps a young soul. We follow the latest market trends, which help us fulfill all modern business needs. Our software never stops improving.
Full of advanced features, yet simple to use. Try out 14 days free trial before purchasing.
2,500+ call centers and phone systems powered by CloudTalk and counting
CloudTalk vs. Skype for Business
Compare Skype for Business with CloudTalk and see the advantages we offer.
Comparison data is based on an analysis from Q4, 2021.
Comparing CloudTalk Essential vs Skype Business in general.
Advanced tracking features
Do you wish for a better track of your customers or agents?
We have just what you need, and more.
Real-time customer card: Your agents can see all caller information displayed in one place. During the phone call, they may instantly look at the client’s history of interactions, orders, chat, or notes.
Agent reporting: You can closely monitor both agent and team performance. This feature allows you to improve agent management.
Contact tags: This allows you to add important information to contact details. Assign tags to quickly identify the caller or to filter and search in your contact database.
Contact tags: This allows you to add important information to contact details. Assign tags to quickly identify the caller or to filter and search in your contact database.
High-quality calls
Enjoy bug-free calling with no drop calls, no interruptions, and crystal-clear sound. If a call quality falls below a certain level, CloudTalk automatically changes the call route in real-time.
Wave goodbye to jitter and latency.
Popular integrations
CloudTalk gives you an opportunity to seamlessly integrate with the most popular and reliable e-commerce, help desk, or CRM systems. Some of our flagships are Salesforce, Hubspot, Zendesk, Shopify, Pipedrive, and more.
#1 Rated call center software
Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms
4.5/5 – 225 reviews
4.3/5 – 347 reviews
4.5/5 – 272 reviews
4.5/5 – 225 reviews
More benefits
Here are three additional reasons to consider CloudTalk.
Follow your performance
With CloudTalk statistics, the quality of your customer support and sales team can be improved. Learn what are the strengths and weaknesses of your team.
Easy scalability and management
CloudTalk is very intuitive, user-friendly phone software. You can manage your VoIP call center in real-time, add agents, numbers and set up everything you need in just a few minutes.
Reliable customer support
The personal approach sets us apart from competitors. Our team consists of dedicated onboarding and technical specialists, ready to help you with anything you need. In no time.
Better experience for your customers
Start 14 days free trial
Fill in the form and experience cloud-based contact center for innovative businesses by yourself. Be the company your customers want you to be. Set up takes just 5 minutes.
