Outreach Phone System Integration

Outreach Integration

Bring calling to Outreach with CloudTalk, a smarter way to connect. Our Outreach integration turns your sales engagement platform into a fully loaded call center for Outreach, letting you make and receive calls, send SMS messages, and log every touchpoint automatically. With real-time sync and powerful automation, this Outreach calling integration keeps your pipeline moving and your team one step ahead.

Made by

CloudTalk

Category

Sales Engagement Software

Use for

Sales Calls

Lead Management

Workflow Automation

Performance Tracking

Users

Sales Representatives

Managers

Trusted by Thousands

1,400 Reviews on G2

4,000+

Satisfied customers

160+

international numbers

300%

More calls per day

50%

Lower wait times

What is Outreach?

Outreach is a sales engagement platform designed to help sales teams reach more leads, automate follow-ups, and manage pipeline activity in one place. It centralizes email, call, and task workflows—making it easier to connect with prospects across channels and drive consistent results.

While it offers automation for sequences and outreach campaigns, its built-in calling tools are limited. That’s why many teams enhance it with a dedicated Outreach integration like CloudTalk—adding advanced VoIP capabilities, real-time SMS, and click-to-call features that turn Outreach into a complete Outreach calling integration solution.

How Does Outreach Calling Integration Work?

Think of Outreach as your mission control, where sales reps coordinate emails, tasks, and deals. But without a built-in phone system, vital conversations are still grounded. That’s where CloudTalk steps in.

With the Outreach calling integration, CloudTalk brings advanced voice and SMS functionality right into your existing workflows. Reps can call leads directly from Outreach using click-to-call, while every conversation — including duration, outcomes, notes, and recordings—is logged automatically. No switching tabs. No missing data.

This Outreach x CloudTalk calling setup also supports SMS messaging, synced contacts, and automated follow-ups, turning fragmented outreach into one smooth, scalable sales motion.

Outreach Integration Benefits

Sync Contacts & Calls Instantly

No more juggling tools or updating the same data twice. With the Outreach integration, CloudTalk automatically syncs your contacts, call notes, and activity logs across both platforms—in real time. That means your team always has the latest prospect info, no matter where they’re working.

Click to Call & Log Every Interaction

Ditch the dialing delay. With CloudTalk’s click-to-call feature, reps can place outbound calls directly from Outreach with a single click. Every interaction is logged automatically—including call duration, agent notes, recordings, and more,giving you a complete Outreach calling integration experience.

Assign & Track Calls Automatically

Need smarter routing? CloudTalk lets you define rules to assign calls to the right Outreach users. If no match is found, calls are logged to a default fallback, so nothing slips through the cracks. It’s streamlined, hands-off, and perfect for scaling teams.

Analyze Performance & Coach Smarter

Great teams aren’t just busy—they’re optimized. CloudTalk’s call analytics help you monitor outcomes, spot patterns, and uncover coaching opportunities. With the Outreach VoIP integration, you get a full view of performance that goes beyond emails and meetings.

What Data Do Outreach & CloudTalk Share?

Outreach

CloudTalk

CloudTalk processes

Workflow Actions:
Automate call logging, initiating calls, and sending SMS messages.

Workflow Actions

Outreach & CloudTalk exchange

Contact Information:
Sync names, emails, phone numbers, and lead details between systems.

Contact Information

Lead and Deal Activity:
Share updates on activities, statuses, and tags seamlessly.

Lead and Deal Activity

Outreach Receives

Call Data:
Missed calls, durations, call outcomes, and logs are synchronized to Outreach.

Call Data

Voicemails and Tags:
Access detailed call recordings, voicemails, and tags for tracking and follow-ups.

Voicemails and Tags

What Do Our World-Class Customers Say?

Customer focus is a foundational pillar for everything we do. Whether you’re helping your clients, or reaching out to close a deal, we help ensure you have all the tools and support you need to succeed. But don’t take it from us. Here’s what CloudTalk’s happy customers have to say!

1,400 Reviews on G2

I love the smart dialer as it removes procrastination from cold calling business development time. I also recently trialled the AI notetaker and will be purchasing that as it removes the need to write notes manually. It was very accurate as well!

Read More

Craig H.
Co-Founder

We needed the lines for our business with a lot of urgency and the team resolved it for us in just one business day. Everything was integrated and set up immediately, ready for our team to deliver support right away.

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Carlotta B.
Project Manager

Easy to use. I love that support quickly and clearly helped me understand the more difficult mechanisms. The integration via API with our inhousing application also allowed for automations like SMS reminders.

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Daniel S.
Customer Support Specialist

It’s simple to use, has a clean interface, and offers many options for using numbers from many parts of the world. It’s also a great tool to use for opening accounts on messaging platforms like WhatsApp and Telegram.

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Ivan M.
Revenue System Specialist

The calling dashboard and the reporting structure is flawless as it supports campaign-wise reporting as well. We can allocate caller IDs to ISDRs, making it easier to use them whenever required in real-time…

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Arun S
Senior Manager

For us the main upside of using CloudTalk is saving of contacts. We’re a business thousands of people contact, so seeing who’s calling prior to taking the calls is a big boost. It also has detailed analytics for tracking.

Read More

Joe P.
Account Manager

How to integrate Outreach with CloudTalk?

  1. Ensure you have a CloudTalk Essential plan and admin access for both tools.
  2. Log into your CloudTalk account and navigate to Settings > Integrations.
  3. Select Outreach from the integration list and click “Add Integration”.
  4. Sign into your Outreach account when prompted and authorize data access.
  5. Configure your settings for workflows, call logging, and synchronization rules.
  6. Map custom fields by matching Outreach and CloudTalk naming conventions.

FAQs

What is Outreach used for?

Outreach helps sales teams automate outreach, manage pipelines, and boost productivity through multichannel engagement.

Is Outreach a CRM tool?

Outreach is not a full CRM, but a sales engagement platform often used alongside CRMs and calling tools like CloudTalk.

Does Outreach integrate with VoIP?

Yes, Outreach integrates with VoIP systems like CloudTalk, enabling calling, SMS, and full activity logging within one workflow.

How to Set Up Calling in Outreach?

No, CloudTalk supports unlimited calls within the limits of your selected plan.

Is there a limit to the number of calls I can make or receive through the Outreach-CloudTalk integration?

No limits — the Outreach integration with CloudTalk supports unlimited calls within your selected CloudTalk plan.

How long does it take to integrate Outreach with CloudTalk?

The Outreach Phone System Integration takes just minutes to set up through CloudTalk’s intuitive dashboard and settings panel.

Is the Outreach and CloudTalk integration free?

Yes, the Outreach integration is free with any paid CloudTalk plan. No extra fee to connect or sync your accounts.

Can CloudTalk automatically log all call activities in Outreach?

Yes, CloudTalk logs all calls, tags, notes, and outcomes in Outreach, ensuring a seamless Outreach Campaign Integration.

Is your existing phone system more drama than dial tone? Book a chat with CloudTalk – we make calls fun again!