Harness the power
of intelligent sales.

Build a high-performing sales team and grow your revenue swiftly with an AI powered sales tech stack.

CloudTalk’s integration with Freshsales lets you…

AI Contact Scoring

Identify high-intent leads and accelerate follow-up with deeper understanding of customer behavior.

Smart Sales Insights

Get smart predictions to optimize your sales strategy, maximize efficiency and find the best deals to close.

Work Automation

Assign leads, send emails, add tasks, update fields, create reminders and more — all automatically.

Integrate Freshsales with ease

One platform
for all your needs

Sales Reps can work without ever having to leave Freshsales. Gain access to every call tags and notes, assign specific data to specific agents and see all deal activity.

Unique solutions

Customize our Freshsales integration to the exact needs of your business. Choose how calls and SMSs are logged in your team’s leads and deals.

From demo to support

CloudTalk connects to Freshsales, Freshdesk, and Freshservice so your sales, customer success and support teams can monitor every call in your reporting tools.


What is Freshworks CRM?

Freshworks is a user-friendly CRM tool empowering your sales team to commence selling immediately. Its out-of-the-box functionality allows you to interact with customers on various platforms, foster meaningful relationships with both customers and prospects and gain valuable insights into your business operations.

What are the benefits of using the Freshworks CRM integration?

The benefits of leveraging the Freshworks CRM integration include enhanced productivity through streamlined processes, improved customer interactions, and a comprehensive view of customer data across platforms. This integration facilitates seamless workflows, efficient data management, and better insights, empowering businesses to deliver exceptional customer experiences while optimizing sales and marketing efforts.

What are the key benefits of integrating Freshworks CRM with other applications or tools?

The integration of Freshworks CRM with other applications or tools offers significant benefits, including unified data management, streamlined workflows, and improved operational cohesion. This collaboration allows for synchronized processes, enhanced efficiency, and seamless data exchange, empowering businesses to elevate customer interactions, make informed decisions, and cultivate a more integrated and productive business environment.

CloudTalk is a data-driven solution for exceptional customer experience and intelligence is a key part of it.

Schedule a demo today and find out for yourself.