Speed Up Revenue Growth

Grow revenue faster with efficient calling software. Deploy advanced automation and gain time to enhance support and sales processes, improve CX, and close more deals.

Trusted by 4,000+ companies worldwide

We Pave Your Path to Success

Save Your Time With Easy Setup

Set up CloudTalk all by yourself, with no IT support needed. Start calling in under 24 hours. 

Change Seat Count Instantly  

Flexibly adjust the number of seats, with no need to change the software once you scale. 

Use Integrations to Grow Faster 

Connect your tech stack with 35+ tools like Pipedrive. Boost efficiency and grow revenue.

Save on Quick Setup and Onboarding

Set up and maintain CloudTalk all by yourself, with no IT support needed, and save both time and money. You can get up and running in a matter of hours. Our unparalleled user-friendliness also eases agent onboarding. They can learn all they need in a single day. 

CloudTalk is very nice, intuitive, and easy to use. The learning curve is very high. I was able to get it up and running almost in no time. I love the modern interface and being familiar with this type of platform, I was pleasantly surprised by the responsiveness and how snappy the solution is. Awesome job, keep up the great work!

Stanislav B, Account Manager at QualityUnit

Flexibly Adjust Seat Count 

Seamlessly increase or decrease your seat count as your team grows, ensuring you have the right resources without hassle. Say goodbye to the headache of migrating to another provider when your team expands – with CloudTalk, adaptability is built-in. 

The biggest benefit of CloudTalk is its flexibility and scalability. We can fully customize everything as we grow. The software is a dream come true. Without it, we wouldn’t provide such outstanding service.

Pavel Pribis, CEO of Boataround

Grow Revenue With Integrations

Connect your existing tech stack to platforms like Pipedrive, automate workflows, and maximize productivity. Give your customer-facing teams easy access to all customer data unified in a single platform, improve customer experience, and watch your revenue grow. 

I like it best that CloudTalk easily connects with any CRM. We work with Pipedrive and from there, it’s only one click to call our clients. And the most important thing: it’s working all the time.

Aaron S., Small Business Founder

Optimize Workload With AI

Reduce human error and automate repetitive tasks like call transcriptions and summaries. Leave admin to AI to increase agents’ capacity up to 60% and give them the space they need to attend to each customer with utmost care.

Optimize Workload
With AI

Reduce human error and automate repetitive tasks like call transcriptions and summaries. Leave admin to AI to increase agents’ capacity up to 60% and give them the space they need to attend to each customer with utmost care.

Plans worth every dollar

Starter

$25

$34

/ month

Per user/month. Billed annually.

Per user/month. Billed monthly.


What’s included?
  • Unlimited inbound & intracompany calls

    Free inbound calling is unavailable for toll-free numbers & some high-cost countries.

  • International numbers (160+ countries)
  • Softphone for desktop, iOS, Android
  • Call recording
  • Click to call, Automated call distribution & Unlimited call queuing
  • Email & Chat support
  • Unlimited domestic calling within US & Canada

    Domestic minutes apply to calls within the US and Canada. Contact us to apply.

  • Unlimited inbound & intracompany calls

    Free inbound calling is unavailable for toll-free numbers & some high-cost countries.

  • International numbers (160+ countries)
  • Softphone for desktop, iOS, Android
  • Call recording
  • Click to call, Automated call distribution & Unlimited call queuing
  • Email & Chat support
  • 500 outbound minutes per user/month domestic

    Domestic minutes apply to calls within Austria, Czech Republic, France, Germany, Hungary, Italy, Netherlands, Slovakia, Spain, or the United Kingdom. Contact us to apply.

  • Unlimited inbound & intracompany calls

    Free inbound calling is unavailable for toll-free numbers & some high-cost countries.

  • International numbers (160+ countries)
  • Softphone for desktop, iOS, Android
  • Call recording
  • Click to call, Automated call distribution & Unlimited call queuing
  • Email & Chat support
Essential

$30

$39

/ month

Per user/month. Billed annually.


What’s included?
  • All Starter features, plus…
  • 24/7 live human support
  • Advanced real-time analytics with unlimited history
  • Integrations to other systems & API
  • IVR, Skill-based routing, AI Smart queueing
  • Global SMS / MMS messages
  • Unlimited concurrent calls
  • Workflow Automation
  • All Starter features, plus…
  • Unlimited domestic calling within US & Canada

    Domestic minutes apply to calls within the US and Canada. Contact us to apply.

  • 24/7 live human support
  • Advanced real-time analytics with unlimited history
  • Integrations to other systems & API
  • IVR, Skill-based routing, AI Smart queueing
  • Global SMS / MMS messages
  • Unlimited concurrent calls
  • Workflow Automation
  • All Starter features, plus…
  • 1,000 outbound minutes per user/month domestic

    Domestic minutes apply to calls within Austria, Czech Republic, France, Germany, Hungary, Italy, Netherlands, Slovakia, Spain, or the United Kingdom. Contact us to apply.

  • 24/7 live human support
  • Advanced real-time analytics with unlimited history
  • Integrations to other systems & API
  • IVR, Skill-based routing, AI Smart queueing
  • Global SMS / MMS messages
  • Unlimited concurrent calls
  • Workflow Automation

Popular

Expert

$50

$69

/ month

Per user/month. Billed annually.

Per user/month. Billed monthly.


What’s included?
  • All Essential features, plus…
  • 24/7 live agent support (incl. phone)
  • Salesforce integrations
  • Advanced support features

    Including Smart detection of resolved missed calls, Callback, VIP Queues and many others

  • Advanced sales features (Power dialer, Smart dialer)
  • Live call monitoring & wallboards
  • Mandatory call tagging
  • WhatsApp
  • Single Sign-On (SSO)
  • All Essential features, plus…
  • Unlimited domestic calling within US & Canada

    Domestic minutes apply to calls within the US and Canada. Contact us to apply.

  • 24/7 live agent support (incl. phone)
  • Salesforce integrations
  • Advanced support features

    Including Smart detection of resolved missed calls, Callback, VIP Queues and many others

  • Advanced sales features (Power dialer, Smart dialer)
  • Live call monitoring & wallboards
  • Mandatory call tagging
  • WhatsApp
  • Single Sign-On (SSO)
  • All Essential features, plus…
  • Unlimited outbound calls domestic (landline and mobile)

    Domestic minutes apply to calls within Austria, Czech Republic, France, Germany, Hungary, Italy, Netherlands, Slovakia, Spain, or the United Kingdom. Contact us to apply.

  • 24/7 live agent support (incl. phone)
  • Salesforce integrations
  • Advanced support features

    Including Smart detection of resolved missed calls, Callback, VIP Queues and many others

  • Advanced sales features (Power dialer, Smart dialer)
  • Live call monitoring & wallboards
  • Mandatory call tagging
  • WhatsApp
  • Single Sign-On (SSO)
Custom

Contact us
for tailor-made offer


What’s included?
  • All Expert features, plus…
  • Unlimited worldwide call packages
  • Custom onboarding & Priority support
  • Custom reporting
  • Enterprise-level security
  • Developer support
  • SLA
  • All Expert features, plus…
  • Unlimited worldwide call packages
  • Custom onboarding & Priority support
  • Custom reporting
  • Enterprise-level security
  • Developer support
  • SLA
  • All Expert features, plus…
  • Unlimited worldwide call packages
  • Custom onboarding & Priority support
  • Custom reporting
  • Enterprise-level security
  • Developer support
  • SLA
AI Conversation
Intelligence

$19

$19

/ month

Early bird price per agent/month.

Early bird price per agent/month.


What’s included?
  • Topic Extraction
  • Call Transcription
  • Automatic Summaries & Tags
  • Talk/Listen Ratio
  • Sentiment Analysis
  • Trending Topics Coming Soon
  • Transcript Keyword Search Coming Soon
  • CRM Integration Coming Soon
  • Keyword Monitoring Coming Soon
  • Call Scoring Coming Soon

What Else Do We Offer You?

Get Top-level 24/7 Support

Get your issue addressed within seconds. Our support is active 24 hours a day, 7 days a week, with <1 minute response rate.

Improve KPI With Data

Get a 360-degree view of your customer interactions. Track performance, accommodate strategies, and hit your high-end goals.

Enjoy Top Call Quality

Offer the best CX with a crystal-clear sound quality. Always hear what customers are saying and build an image of a truly professional service.

FAQs

How much does a phone system for a small business cost?

The cost of a phone system for a small business can vary depending on factors such as the provider, features included, and number of users. Cloud-based solutions like CloudTalk offer flexible pricing plans tailored to small businesses, with affordable monthly subscriptions starting at competitive rates.

What is the best phone system for a small business?

The best phone system for a small business is one that offers a combination of affordability, scalability, and advanced features tailored to meet the specific needs of small teams. CloudTalk’s virtual call center software for small business stands out for its intuitive interface, seamless scalability, and comprehensive feature set, making it an ideal choice for small businesses looking to streamline communication and enhance productivity.

How to set up a phone system for small businesses?

Setting up a phone system for small businesses is straightforward with cloud-based solutions like CloudTalk. Simply sign up for an account, choose a suitable pricing plan, configure your settings and preferences, assign phone numbers to users or departments, and start making and receiving calls. CloudTalk’s user-friendly interface and intuitive setup process make it easy to get your phone system up and running quickly.

What are the Advantages of Using Call Center Software for Small Business?

Using call center software offers several advantages for small businesses, including improved customer service, enhanced efficiency, streamlined communication, better call management, access to advanced features like call routing and analytics, scalability to accommodate growth, and cost savings compared to traditional phone systems.

What Can Call Center Software for Small Business Really Do?

Call center software for small business can handle a wide range of tasks and processes, including inbound and outbound call management, call routing and queuing, interactive voice response (IVR), call recording and monitoring, real-time analytics and reporting, integration with CRM and other business tools, and providing a seamless customer experience across multiple channels. These capabilities empower small businesses to deliver exceptional customer service and optimize their call center operations for maximum efficiency.

CloudTalk is a data-driven solution for exceptional customer experience and intelligence is a key part of it.

Schedule a demo today and find out for yourself.