Why do sales and support teams choose CloudTalk over JustCall?
- Call Quality: Globally distributed server infrastructure
- Integrations: 40+ one-click CRM & helpdesk tools
- Country Coverage: 160+ international numbers
Let’s talk! Book a strategy call today!
Cloudtalk |
 JustCall |
|
|---|---|---|
| Reliability | 9 globally distributed data centers | 2 global data centers |
| International numbers | 160 | 70 |
| Price for Inbound calls | free | pay per min |
| Smart call routing |
 |
 |
| Skill-based routing |
|
|
| Automated callback |
|
|
| Dedicated account & onboarding manager |
|
Only in Enterprise package |
| Access to API developer support |
|
|
| Sentiment analytics | on request |
|
| Speech to text | on request |
|
2500+ call centers and phone systems powered by CloudTalk and counting
Boost your productivity with intuitive features
Choosing the right phone system for your sales and support teams is
an essential part of business success. CloudTalk helps you not only achieve
your goals. It also creates an enviable customer experience.
Integrate CloudTalk with tools
you love the most
Connect CloudTalk with powerful and easy one-click CRM and helpdesk integrations. Automatic 2-way synchronization makes that all your data are always up-to-date.
Port your existing numbers
Changing a phone number is a tiresome process that can hurt your business. When pairing with CloudTalk – your JustCall alternative –, take your existing numbers with you. Check our Portability table to find out from which countries you can port your numbers, as well as the price and the time it takes to port them.
Incoming call recognition with real-time customer card
Surprise your callers. Offer unique and personalized service. With CloudTalk, unlike with JustCall, your agents don’t have to switch between tools to access clients’ history. Combining the Desktop Notification feature with a Real-time customer card, your agents always know who is calling immediately when a call comes in.
- Call history with call recordings
- Previous orders and interactions
- Important notes and tags + more.
Intuitive call transferring options
Don’t lose any more leads due to excessive waiting. Implement smart transferring features – Automated Call Distribution and Skills-based routing. Automatically connect the caller with a specific agent based on their ideal fit and required skills. In order to offer an even more pleasant experience for the caller, you may also offer a self-serving menu. You can create it with our IVR and Call flow designer according to your unique business needs.
What pricing options CloudTalk offer?
Is there a cheaper alternative to JustCall? Sure! CloudTalk plans range between
$25 and $50 per user/month paid annually ($30 – $60 per user/month paid monthly).
Our software, as the most flexible Twilio alternative, offers a fully customizable plan,
so you can pay only for what you need.
Check out our pricing options:
Have a question you need answered?
If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at
How does the free trial work?
Simply send us your contact information, and we will send you access to a free CloudTalk trial with no strings attached. You can immediately start making phone calls with CloudTalk.
What are your outbound call prices?
Each package includes one standard local or toll-free number for free. Prices of outbound calls vary, please contact us for more details.
Who is a user?
Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user, you can imagine your agent, supervisor, analyst, administrator, etc.
Can I change my subscription plan anytime?
Plans billed annually can only upgrade to a higher tier plan (e.g., From Essential to Expert). It’s not possible to downgrade annual billing.
Can I use CloudTalk for more activities?
Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system, or active call center. Our solution is perfect for companies operating several e-commerce at the same time in need of separate customer support for each e-commerce.
What about data safety?
The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. The interface is accessed through an encrypted SSL connection. You can read more on our page dedicated to Security.
