Turn interactions
into insights.

Revenue decisions powered by the deepest understanding of sales conversations and the most accurate AI models.

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CloudTalk’s integration with Gong lets you…

Integrated Data

Captures data across your tech stack for unprecedented visibility over teams, deals and pipeline.

Innovative AI

Turn AI-backed insights relevant for your business into winning plays, deal risks and best steps.

Comprehensive Visibility

See a unified view of customer interactions and market dynamics for optimal performance.

Deep dive

Stay ahead

Understand how successful deals work and replicate it for your organization. See call recordings as part of each deal’s interactions and match contacts to the CRM info in Gong via email or phone number.

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ACTIONABLE INSIGHTS

Optimal feedback

Use Gong’s keyword search to understand patterns in call recordings and provide your team with actionable feedback. Get emailed about key sales cycle metrics when they’re covered in calls or other recorded meetings.

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ARTIFICIAL INTELLIGENCE

AI-powered training

Access call recordings or transcriptions to identify challenges or how to overcome objections. Gong’s AI-driven training tools help you improve talk time, monologuing time and how to improve meeting success rates.

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FLEXIBLE INTEGRATION

Choose your figher!

Focus on specific teams by exclusively exporting calls for some CloudTalk numbers or use Gong to export calls for all numbers. Whatever you need to meet the unique demands of your business and customers.

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"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies between our agents and gain a much better understanding of our teams' setup."

Nelly Donnelly Service Delivery Manager

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"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend."

Yohann Bensadoun Global Supply Growth

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"Our call volume tripled in only 2 years, from around 10,000 calls to 30,000 per quarter and with CloudTalk, we can now handle all of this communication easily. It was an excellent choice."

Frederico Lopes Head of Customer Service

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"We have seen a significant increase in our outbound call volume since we started using CloudTalk and we can now reach out to more prospects and customers than ever before."

Elay Sasson Call Center Manager

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"CloudTalk’s AI has cut our call quality analysis from 2 hours to 20 minutes daily and reduced mis-targeted leads by 24%, allowing us to focus on strategic growth."

Sara Konickova Sales Ops Manager

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FAQs

What is the Gong app used for?

Gong is a B2B sales tool that boosts revenue intelligence. It lights up your sales team’s talks by recording, transcribing, and analyzing all sales calls. This platform helps your team enhance sales effectiveness and, in the end, seal more deals.

How does Gong work if you already record calls?

If you’re currently recording your calls using your phone system, dialer, or another method, simply integrate Gong with that platform. This will enable the automatic importation of all call recordings into the Gong platform, where they undergo transcription, analysis, and storage.

How secure are my recordings and data with Gong?

Your recordings and data on Gong are very safe. Gong prioritizes security by following SOC2 Type II, EU Privacy Shield, and upcoming GDPR standards. All data, including recordings and transcripts, is stored securely in encrypted form at Amazon data centers. This ensures strong protection whether the data is at rest or in transit.