Gong Phone System Integration

Gong integration

Enhance your revenue intelligence with a seamless Gong API integration powered by CloudTalk. This setup turns your sales stack into a fully functional Call Center for Gong, letting you make and receive calls, send SMS, and log every conversation automatically. With real-time sync and advanced analytics, the Gong VoIP Integration helps your team coach better, close faster, and never miss a moment.

Made by

CloudTalk

Category

Other

Use for

Sales Coaching

Call Analytics

Deal Intelligence

AI-Powered Insights

Users

Sales Teams

Account Executives

Customer Success Managers

Trusted by Thousands

1,400 Reviews on G2

4,000+

Satisfied customers

160+

international numbers

300%

More calls per day

50%

Lower wait times

What is “Gong”?

Gong is a revenue intelligence platform that records, transcribes, and analyzes sales interactions like calls, emails, and meetings. It helps B2B teams uncover insights to drive smarter decisions and close deals faster.

By integrating CloudTalk, you enhance Gong with built-in calling capabilities. This Gong integration lets reps place VoIP calls, log activity, and trigger workflows directly from Gong, transforming it into a full-fledged Call Center for Gong and enabling a powerful Gong VoIP Integration.

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How Does “Gong Integration” Work?

Think of Gong as your insight engine, capturing sales conversations across channels. But without voice built in, real-time calling is left out of the loop. That’s where CloudTalk comes in.

With the Gong integration, CloudTalk brings click-to-call, call logging, and SMS directly into your sales process. Reps can handle every Gong call inside their workflow, with every detail recorded and synced.

This Gong integration x CloudTalk calling setup helps teams centralize data, automate next steps, and turn conversations into action—without switching tools. This is what makes CloudTalk one the best Gong integration partners.

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Gong Integration Benefits

Automate Call Logging & Sync in Real Time

Automatically log inbound, outbound, and missed calls in Gong. This Gong Phone Integration syncs notes, transcriptions, and outcomes—so your team never misses key data during or after a Gong call.

Enhance Coaching with AI-Powered Insights

With Gong VoIP Integration, CloudTalk logs conversations and feeds them into Gong’s AI engine. Get talk ratio analysis, rep feedback, and coaching insights to improve objection handling and boost sales performance.

Unify Sales & CRM Data

Break down data silos and sync calls with deals, contacts, and CRM records. This Gong CTI setup creates a true Call Center for Gong, keeping your team aligned and every customer touchpoint connected.

Turn Conversations into Strategy

Leverage the Gong integration to turn conversations into action. With real-time sync and analytics, this setup powers smarter Gong Campaign Integration and better sales decisions based on real talk data.

What Data Do Gong & CloudTalk Share?

Gong

CloudTalk

Gong processes

Workflow Actions:
Automate call logging, initiating calls, and sending SMS messages.

Workflow Actions

Gong & CloudTalk exchange

Call Logs

Logs inbound and outbound calls from CloudTalk to Gong for sales performance analysis.

Call Recordings & Transcriptions

Syncs call recordings and AI-generated transcripts to Gong for deeper sales insights.

Call Tags & Notes

Transfers call tags, notes, and dispositions from CloudTalk to Gong for improved deal tracking.

Speaker Identification

Identifies who spoke during the call and syncs this data for coaching and training.

Gong receives

Call Insights & Analytics

Receives AI-powered insights from Gong, including talk ratio, monologue detection, and key moments.

Sales Coaching Recommendations

Provides feedback on call quality and sales effectiveness based on Gong’s analysis.

Keyword Detection & Alerts

Enables keyword tracking in call transcripts, helping teams identify trends in conversations.

Deal & Contact Matching

Matches call interactions with relevant deals and co

What Do Our World-Class Customers Say?

Customer focus is a foundational pillar for everything we do. Whether you’re helping your clients, or reaching out to close a deal, we help ensure you have all the tools and support you need to succeed. But don’t take it from us. Here’s what CloudTalk’s happy customers have to say!

1,400 Reviews on G2

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I love the smart dialer as it removes procrastination from cold calling business development time. I also recently trialled the AI notetaker and will be purchasing that as it removes the need to write notes manually. It was very accurate as well!

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Craig H.
Co-Founder

We needed the lines for our business with a lot of urgency and the team resolved it for us in just one business day. Everything was integrated and set up immediately, ready for our team to deliver support right away.

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Carlotta B.
Project Manager

Easy to use. I love that support quickly and clearly helped me understand the more difficult mechanisms. The integration via API with our inhousing application also allowed for automations like SMS reminders.

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Daniel S.
Customer Support Specialist

It’s simple to use, has a clean interface, and offers many options for using numbers from many parts of the world. It’s also a great tool to use for opening accounts on messaging platforms like WhatsApp and Telegram.

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Ivan M.
Revenue System Specialist

The calling dashboard and the reporting structure is flawless as it supports campaign-wise reporting as well. We can allocate caller IDs to ISDRs, making it easier to use them whenever required in real-time…

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Arun S
Senior Manager

For us the main upside of using CloudTalk is saving of contacts. We’re a business thousands of people contact, so seeing who’s calling prior to taking the calls is a big boost. It also has detailed analytics for tracking.

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Joe P.
Account Manager

How to Set Up Calling in Gong?

  1. Ensure you have a Gong subscription with call tracking and analytics enabled.
  2. Log into your Gong account and navigate to the Gong Marketplace.
  3. Search for and install the “CloudTalk CTI” integration.
  4. Go to Gong > Settings > Integrations > Telephony Systems.
  5. Select CloudTalk as your default calling provider and assign phone numbers.
  6. Open any Deal, Contact, or Account record in Gong.
  7. Find the CloudTalk CTI widget in the interaction panel.
  8. Start making calls from Gong
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FAQs

What is Gong integration?

Gong integration connects CloudTalk with Gong to log calls, sync insights, and build a smarter Gong call center with real-time voice and data.

What is the Gong API?

The Gong API integration allows apps like CloudTalk to push call data, transcripts, and insights directly into Gong for better sales visibility.

What is Gong used for?

Gong helps sales teams record, transcribe, and analyze conversations. With Gong VoIP Integration, it becomes a full conversation intelligence hub.

How do I integrate Telephony with Gong?

Use Gong CTI via CloudTalk to enable Gong Phone Integration—supporting click-to-call, call logging, and synced conversations inside your workflows.

Can I make and receive calls directly from Gong using CloudTalk?

Yes, CloudTalk’s Gong integration allows Gong calling with full call logging, SMS support, and synced activity for smarter follow-ups and tracking.

Is there a limit to the number of calls I can make or receive through the integration?

No limits—CloudTalk’s Call Center for Gong supports unlimited calls, depending on your plan, campaign volume, and team setup.

How long does it take to integrate Gong with CloudTalk?

The setup takes minutes. The Gong integration is fast, secure, and available to all CloudTalk users via API and leading Gong integration partners.

Is your existing phone system more drama than dial tone? Book a chat with CloudTalk – we make calls fun again!

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