Call smarter,
grow faster with a business phone system
Make smarter calls with a cloud-based business phone system and focus solely on growing your business. With CloudTalk Voice, you can interconnect your branches, departments, and team members hassle-free.
No credit card required
Set up your call center in 5 minutes
Setting up your call center has never been easier. CloudTalk Voice replaces your outdated PBX business phone system and lets you scale with ease. No need to invest in phone hardware or be afraid to work with IT experts. All you need is your internet browser and a headset and you’re ready to make your first calls.
No credit card required
Be smart with advanced analytics
CloudTalk Voice empowers you to monitor and manage communication experience even better. View past customer conversations and call notes during the call to be more effective. With real-time analytics, you can track call activity, service level, or customer sentiment to make better data-driven decisions.
View past customer conversations and call notes during the call to be more effective.
An opportunity to view call logs, call recordings, or sentiment with other call metrics to increase the performance of your call center.
Complex statistics on call queues, ongoing conversations, agents, and call data all in one place.
Benefits
CloudTalk Voice provides high-quality offers, care, and service, all included in our business phone system solution.
Features
With CloudTalk advanced features, your phone experience will get to a whole new level.
Integrate your phone system with popular business apps
CloudTalk Voice can be easily integrated into your existing business tools like Salesforce, Freshdesk, Help Scout etc. Integrations allow you to eliminate everyday routine work, boost team performance, streamline your workflows and make sure that all changes are updated in all your systems.
No credit card required
#1 Rated call center software
Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms
Over 2500 call centers and phone systems
are powered by CloudTalk
READ THE LATEST CUSTOMER STORIES →
Have a question you need answered?
If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at
How does the free trial work?
Simply send us your contact information, and we will send you access to a free CloudTalk trial with no strings attached. You can immediately start making phone calls with CloudTalk.
What are your outbound call prices?
Each package includes one standard local or toll-free number for free. Prices of outbound calls vary, please contact us for more details.
Who is a user?
Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user, you can imagine your agent, supervisor, analyst, administrator, etc.
Can I change my subscription plan anytime?
Plans billed annually can only upgrade to a higher tier plan (e.g., From Essential to Expert). It’s not possible to downgrade annual billing.
Can I use CloudTalk for more activities?
Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system, or active call center. Our solution is perfect for companies operating several e-commerce at the same time in need of separate customer support for each e-commerce.
What about data safety?
The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. The interface is accessed through an encrypted SSL connection. You can read more on our page dedicated to Security.