Llama de forma más inteligente,
crece más rápido con un sistema telefónico para empresas
Llama de forma más inteligente con un sistema telefónico empresarial basado en la nube y céntrate únicamente en hacer crecer tu negocio. Con CloudTalk Voice, puedes interconectar tus sucursales, departamentos y miembros del equipo sin problemas.
Sin tarjeta de crédito
Configura tu centro de llamadas en 5 minutos
Crear tu centro de llamadas nunca ha sido tan fácil. CloudTalk Voice sustituye a tu anticuado sistema telefónico empresarial de centralita y te permite escalar con facilidad. No es necesario invertir en hardware telefónico ni tener miedo de trabajar con expertos en informática. Todo lo que necesitas es tu navegador de Internet y unos auriculares, y estarás listo para hacer tus primeras llamadas.
Sin tarjeta de crédito
Sé inteligente gracias a las analíticas avanzadas
CloudTalk Voice te permite controlar y gestionar aún mejor la experiencia de comunicación. Visualiza las conversaciones anteriores de los clientes y las notas de la llamada durante la misma para ser más eficaz. Con las analíticas en tiempo real, puedes hacer un seguimiento de la actividad de las llamadas, el nivel de servicio o el sentimiento de los clientes para tomar mejores decisiones basadas en datos.
Visualiza las conversaciones anteriores de los clientes y las notas de la llamada durante la misma para ser más eficaz.
Una oportunidad para ver los registros de llamadas, las grabaciones de llamadas o el sentimiento con otras métricas de llamadas para aumentar el rendimiento de tu centro de llamadas.
Estadísticas complejas sobre colas de llamadas, conversaciones en curso, agentes y datos de llamadas, todo en un solo lugar.
Beneficios
CloudTalk Voice proporciona ofertas, atención y servicio de alta calidad, todo ello incluido en nuestra solución de sistema telefónico para empresas.
Funciones
Con las funciones avanzadas de CloudTalk, tu experiencia telefónica llegará a un nivel completamente nuevo.
Integra tu sistema telefónico con las aplicaciones empresariales más populares
CloudTalk Voice puede integrarse fácilmente en tus herramientas empresariales existentes, como Salesforce, Freshdesk, Help Scout, etc. Las integraciones te permiten eliminar el trabajo rutinario diario, impulsar el rendimiento del equipo, agilizar tus flujos de trabajo y asegurarte de que todos los cambios se actualizan en todos tus sistemas.
Sin tarjeta de crédito
Software para centros de llamadas calificado como número uno
Basado en más de 400 opiniones de CloudTalken 6 marketplaces y plataformas de software independientes
4.4/5 – 253 reviews
4.2/5 – 527 reviews
4.4/5 – 305 reviews
4.5/5 – 253 reviews
Más de 2500 call centers y sistemas telefónicos
son impulsados por CloudTalk
LEE LAS ÚLTIMAS HISTORIAS DE CLIENTES →
Due to the Covid-19 outbreak, we had to set up and deploy a completely new team entirely remotely. CloudTalk proved to be an excellent tool, as it enabled us to run the call center remotely while maintaining order thanks to a solid overview of each agent’s results and performance.
Eran Shust
CEO & Co-founder of Splitty Travel
The team’s efficiency and costs have improved drastically. Power Dialer allows agents to increase the number of calls they cover. We found the call scripts especially useful because they enable us to lead calls in a more systematic way.
Yohann Bensadoun
Global Supply Growth at Glovo
Since our agents began using aftercall work and all information is now logged into the helpdesk, the overall orientation has been a breeze. Agents can always access the call recordings for a full conversation overview in case there aren’t enough written notes available.
Jeremiah Curvers
Co-founder & CEO of Polysleep
We appreciate CloudTalk flexibility and scalability. Our customer support operates for 7 days, so we set different business hours for each phone number along with custom rules to redirect customers to a different number or play any message to them when someone is not available on the first choice.
Pavel Pribis
CEO of BoatAround
CloudTalk helped us with a massive reduction in the missed calls and an efficient allocation of the customers to a specific agent. Integration with LiveAgent, allows us to automate unnecessary tasks and streamline the workflows, resulting in a customer support system that can focus on customer happiness.
Frederico Lopes
Head of the Customer Service at DiscoverCars
The number of sales calls per day has radically increased, many unnecessary processes were automized with Pipedrive integration. The waiting time of the callers has decreased thanks to several useful features like Call Flow Designer or IVR. The customer’s mood radically improved.
Pieter Vos
CEO of Rodeo
The onboarding of new representatives was a breeze with CloudTalk. Newbies can learn from recordings from their more senior colleagues. Additionally, the Call Monitoring feature allows managers to jump into calls in real-time and, when needed, to “whisper” helpful tips or answers.
Jan Tonka
Head of Frot Office at Finax
Have a question you need answered?
If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at
How does the free trial work?
Simply send us your contact information, and we will send you access to a free CloudTalk trial with no strings attached. You can immediately start making phone calls with CloudTalk.
What are your outbound call prices?
Each package includes one standard local or toll-free number for free. Prices of outbound calls vary, please contact us for more details.
Who is a user?
Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user, you can imagine your agent, supervisor, analyst, administrator, etc.
Can I change my subscription plan anytime?
Plans billed annually can only upgrade to a higher tier plan (e.g., From Essential to Expert). It’s not possible to downgrade annual billing.
Can I use CloudTalk for more activities?
Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system, or active call center. Our solution is perfect for companies operating several e-commerce at the same time in need of separate customer support for each e-commerce.
What about data safety?
The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. The interface is accessed through an encrypted SSL connection. You can read more on our page dedicated to Security.
