Call Transcription

Automatically transcribe your calls with our AI conversational intelligence. Revolutionize the way you analyze and understand interactions.

Contact sales

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Embrace Conversational Intelligence.

Get Actionable Insights

Gain deeper insights into your conversations and uncover valuable data to drive informed decisions. Optimize your communication strategies.

Improve Efficiency

Integrate Transcription seamlessly into your workflow and boost efficiency. Streamline your processes and unlock the full potential of your interactions.

Choose Your Language

Use our AI in English, French, German, Portuguese, or Spanish. More languages are coming soon! If you need another one, get in touch with us.

"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies between our agents and gain a much better understanding of our teams' setup."

Nelly Donnelly Service Delivery Manager

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"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend."

Yohann Bensadoun Global Supply Growth

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"Our call volume tripled in only 2 years, from around 10,000 calls to 30,000 per quarter and with CloudTalk, we can now handle all of this communication easily. It was an excellent choice."

Frederico Lopes Head of Customer Service

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"We have seen a significant increase in our outbound call volume since we started using CloudTalk and we can now reach out to more prospects and customers than ever before."

Elay Sasson Call Center Manager

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How Does Call Transcription Work?

Experience the future of conversational analysis. Our Conversational Intelligence feature automatically transcribes your calls in 5 languages (English, French, German, Portuguese, and Spanish). Unlike a Speech-to-Text, the Call Transcription offers enhanced accuracy and performance, providing deeper insights into your conversations.

With the ability to set a fallback language, administrators can ensure seamless transcription even when the language cannot be automatically detected.

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Hungry to Know More?

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Turn your CloudTalk into a much larger and powerful tool

Expand your business toolstack with a business calling software that can be easily integrated into your existing CRMs, ecommerce or helpdesk tools, like Salesforce, Freshdesk, Help Scout, and dozens more.

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Ready to get started?

Schedule a demo with one of our specialists and gain unparalleled control over your customer’s experience.

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