Cut Call Times
and Reach More Prospects with Smart Dialer

The only thing you need to start using a smart dialer is to install our click-to-call extension. Once the extension is active in your browser, it automatically scans the pages and platforms you’re browsing for phone numbers and lets you add them to your prospecting call queue. Numbers you add stay in the queue until you clear it, so you can research for an hour and call for an hour rather than switching between the two.

The benefits of a smart dialer come from removing manual list-building rather than from dialing faster. In practice that means:
1. Cost-Effective
2. Reduced Call Reluctance
3. Improve Your Business Efficiency
4. Handle Outbound and Inbound Calls More Efficient
5. Lower Your Company’s Operational Costs
6. Improve Call Experience

The difference between a Power Dialer and a Smart Dialer lies in how they populate the contact list. A Power Dialer requires you to create campaign lists. A Smart Dialer adds intelligence, such as scanning websites and CRMs for numbers, creating custom queues, and skipping unresponsive leads.

Yes, one browser extension. CloudTalk’s Click-to-Call extension is what reads the page and finds the numbers, and it installs from the Chrome Web Store in a few seconds. There is no desktop software, no hardware, and no change to your phone system. Once it is on, every number on every page your reps visit becomes clickable.

Yes. The extension reads numbers out of CRM records the same way it reads them out of any web page, so the tools in your integrations stack work without a separate setup step. Calls then log back against the matching contact automatically, which is the part that saves the admin time rather than the dialing time.

Free smart dialers exist, mostly as consumer phone apps that speed up dialing on a personal handset. They do not connect to a CRM, they do not log calls against a contact record, and they give a team no shared visibility, so they solve a different problem from the one a sales floor has. If cost is the constraint, the useful comparison is not free versus paid, but how many hours a week your reps currently spend copying numbers by hand.

An auto dialer dials a list for you; a smart dialer builds the list first. Auto dialers, including power and parallel variants, all start from contacts that are already loaded and differ mainly in how fast they work through them. A smart dialer solves the step before that, turning numbers scattered across web pages and CRM records into something callable. They are not alternatives: teams that prospect and then run campaigns generally use one of each.