Cut Call Times
and Reach More Prospects with Smart Dialer

Populate call queues with numbers from any website, CRM, or HelpDesk tool with Smart Dialer software.

Launch outbound calls with a single click, reduce manual effort, and connect with more leads in less time.

SOC2 Compliant
ISO 27001

Trusted by 30,000+ sales & support professionals to power more & better conversations

Automate Outreach in Seconds with the CloudTalk Smart Dialer App

Cut Call Times by 50%

With faster connections and call queuing, agents don't waste time on manual tasks.

Increase Talk Time by 25%

By reducing downtime between calls, agents can spend more time engaging prospects.

Zero Dialing Mistakes

With no human dialing errors, you improve efficiency and always reach the right prospect.

Benefits of the Smart Dialer

The Smarter Way to Reach Prospects

Speed Up Outbound Calls

Smart Dialer automatically scans numbers from any website or software, instantly queuing them into your campaigns. With Click-to-Call, your agents are just one click away from reaching the right prospects, accelerating outreach efforts.

Optimize Your Workflow

Sync Smart Dialer with your CRM and marketing tools to log call activity and track interactions in one place. With automated workflows and minimal manual input, agents can focus on conversations while the system handles organization and data entry.

Do More Without Extra Costs

Making more calls with fewer resources means getting more done without increasing costs. Smart Dialer increases team productivity without overspending, making it a powerful solution for growing businesses.

Cut Call Time While Talking More

By automating dialing and eliminating manual errors, your team will reduce call times and increase talk time. With Smart Dialer, agents experience fewer delays between calls, allowing them to engage more prospects and drive meaningful conversations.

Smart Dialer

Engage More Leads in Less Time with Smart Dialer Software

Automate dialing, reduce delays and connect
with the right prospects effortlessly.

What is a Smart Dialer?

Smart Dialers are advanced outbound calling systems designed to automatically gather numbers from websites, CRM platforms, or other marketing tools and queue them for dialing. When paired with Click-to-Call, this system empowers agents to dial through their lists with greater efficiency and speed.

How Do Smart Dialers Work?

Smart dialers extract phone numbers from websites and software using web scraping, browser extensions, and API integrations. When activated, they scan the HTML structure to detect valid numbers.

Once extracted, numbers are converted into clickable links via JavaScript injection or extensions, and then added to a dynamic call queue. The queue is then synchronized in real time with CRM records, ensuring seamless call tracking and logging for every outbound call.

How to Set Up The Smart Dialer?

  1. 01
    Install CloudTalk’s Click-to-Call extension and turn it on!
  2. 02
    Log in to your CloudTalk account and create a call queue by clicking on the Click-to-Call extension icon in the sidebar while browsing a site or integrated software. 
  3. 03
    Click “Add to Smart Dialer” in the pop-up.
  4. 04
    If you have multiple CRM accounts, choose which one you want to log into.

Features

Other features you might like

Flagship Feature

Power Dialer

Reach 3x more customers by removing repetitive tasks and assigning automated call campaigns to agents.

Learn more about Power Dialer
Flagship Feature

Automatic
Outbound Number

Automatically display a number that matches the country of the recipient.

Learn more about AutomaticOutbound Number
Flagship Feature

Click-to-Call

Automatically convert phone numbers from the web into a clickable format and call them instantly.

Learn more about Click-to-Call
Flagship Feature

Campaigns

Create custom campaigns to help agents structure their calls with notes, call scripts, and questionnaires.

Learn more about Campaigns

Integrations

Plug into everything you use

CRMs, helpdesks, applicant tracking systems and more. Get started instantly with 100+ built-in integrations, or expand further with Zapier, Make or CloudTalk’s own workflow automation builder.

Ready to get started?

Join over 5,500+ modern companies that already trust CloudTalk to have MORE and BETTER calls.

Smart Dialer FAQs

Smart dialers are a contact center software tool that allows agents to dial multiple calls at once with a single click until one is answered. They are a great way of boosting your call center efficiency and letting your employees focus on what they do best – talking with customers.

The only thing you need to start using a smart dialer is to install our click-to-call extension. Once the extension is active in your browser, it automatically scans the pages and platforms you’re browsing for phone numbers and lets you add them to your prospecting call queue.

There are several benefits to using a Smart Dialer. Some of the most important include:
1. Cost-Effective
2. Reduced Call Reluctance
3. Improve Your Business Efficiency
4. Handle Outbound and Inbound Calls More Efficient
5. Lower Your Company’s Operational Costs
6. Improve Call Experience

The difference between a Power Dialer and a Smart Dialer lies in how they populate the contact list. A Power Dialer requires you to create campaign lists. A Smart Dialer adds intelligence, such as scanning websites and CRMs for numbers, creating custom queues, and skipping unresponsive leads.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.

Get in touch