Reach More Customers & Increase Answer Rate

Mid-market companies need tools that make communication easier and more effective. Our business call center software helps you connect with more customers, handle more calls, and avoid missed opportunities.

  • Works with Your Tools: Easily connect to Salesforce, HubSpot, Zendesk, and more.
  • Fewer Missed Calls: Smart routing makes sure calls get to the right person every time.
  • AI-Powered Analytics: Get actionable insights to make better, faster decisions.

81.7%

Increase of call volume

Call volume got 81.7%↑, missed calls got 23.7%↓.

2.5X

Outbound success rate

Doubled their outbound success & halved lost deals.

80%

Decrease in wait time

Wait times cut by 80% and call handling time by 25%.

See How It Works in Under 2 Minutes

TEAMS WE HELP

Thriving Businesses’ Favorite Features

Connect with 2X More People

  • Local Numbers: Increase answer rates by calling from numbers your customers recognize and trust.
  • Call Monitoring & Coaching: Improve team performance with tools that let you guide agents in real-time.
  • Global Phone System: Run high-impact call campaigns across multiple regions with crystal-clear call quality and automated routing.

Turn Complex Operations Into Smooth Workflows

  • Automated Dialer: Make more calls faster and focus on connecting with high-value leads.
  • Smart Routing and Call Menus: Ensure calls are always directed to the right person based on team skills, availability, CRM data or caller input.
  • Automated Call Logging: Complete customer service history with every incoming call, keeping your teams aligned and productive.

Transform Data Into Team Performance

  • Real-Time Dashboards: Track every business call and customer support interaction in real time from one central hub. 
  • AI-Powered Insights: Surface winning patterns from customer communications across phone service and CRM data. Guide teams toward success.
  • Coaching Tools: Review call recordings, monitor live conversations, and help teams improve with AI-powered feedback.

Signature Capability

Put Humans to the Test. See if 24/7 AI Voice Agents Will Outperform.

CeTe is an AI that talks like a human: no breaks, no training, no time off. It makes and answers calls, updates CRMs, books meetings, and loops in a human only when needed.
Press play to hear it. Want a wow moment? Get a free test call and try it live.

Nudge expiring offer

Riley, Sales Reminder Agent

Qualify a student lead

Avery, Course Inquiry Agent

Get a payment reminder

Casey, Payment Reminder Agent

Qualify a patient lead

Jordan, Healthcare Intake Agent

Qualify insurance lead

Taylor, Insurance Intake Agent

Accept updated terms

Quinn, T&C Acceptance Agent

Qualify legal inquiry

Drew, Legal Intake Agent

Get post-interview feedback

Jamie, Candidate Feedback Agent

Pre-screen a candidate

Skyler, Applicant Pre-screen Agent

Confirm account action

Morgan, Action Reminder Agent

Get a renewal reminder

Logan, Subscription Renewal Agent

Get CSAT after support

Morgan, CX Feedback Agent

Get NPS or demo feedback

Parker, Post-Sales Feedback Agent

Qualify a trial lead

Blake, Trial Signup Qualifier

Riley

Sales Reminder
Agent

Alex

Client
Sales / Marketing

Avery

Course Inquiry
Agent

Jamie

Client
Education / EdTech

Casey

Payment Reminder
Agent

Chris

Client
Financial Services

Jordan

Healthcare Intake
Agent

Taylor

Client
Healthcare

Taylor

Insurance Intake
Agent

Peter

Client
Insurance

Quinn

T&C Acceptance
Agent

Morgan

Client
Legal Services

Jamie

Candidate Feedback
Agent

Riley

Client
Recruitment / HR

Skyler

Applicant Pre-screen
Agent

Jamie

Client
Recruitment / HR

Morgan

Action Reminder
Agent

Taylor

Client
SaaS / Software & Apps

Logan

Subscription Renewal
Agent

Jamie

Client
SaaS / Software & Apps

Morgan

CX Feedback
Agent

Sam

Client
SaaS / Software & Apps

Parker

Post-Sales Feedback
Agent

Chris

Client
SaaS / Software & Apps

Blake

Trial Signup
Qualifier

Alex

Client
SaaS / Software & Apps

We Scale With Your Growth. Here’s How CloudTalk Delivers

Whether you’re managing multiple teams or expanding into new markets, CloudTalk provides the unified communications backbone your business needs to scale efficiently.

Streamline Global Operations

Your Need: 
“Our scattered phone systems and communication tools make scaling painful.”

How CloudTalk Helps: 
Deploy one unified business phone system across all regions. Maintain local presence in 160+ markets while managing everything from a central hub. Smart call routing ensures seamless communication between teams.

Turn Data Flow Into Team Performance 

Your Need: 
“Manual data entry between systems wastes time and creates errors.”

How CloudTalk Helps:
Automated sync between your phone service and CRM saves hours daily. Every call, contact, and interaction flows automatically between systems (yes, even AI insights!), letting teams focus on high-value work.

Scale Without Losing Quality

Your Need: 
“Adding new teams and regions creates communication gaps.”

How CloudTalk Helps: 
Our cloud-based phone system grows with you. Add teams, customize workflows, and deploy advanced phone system  features without disrupting existing operations.

Maintain Control While Growing

Your Need: 
“We need visibility across regions without micromanaging teams.”

How CloudTalk Helps: 
Track customer service metrics and team performance from one dashboard. Multi-lingual AI-powered analytics spot winning patterns and coaching opportunities, helping you scale best practices across departments, even when you don’t have boots on the ground or speak the language.

Keep Systems Working Together 

Your Need: 
“Every new tool or integration becomes an IT project.”

How CloudTalk Helps: 
Connect your entire business communication stack without complex coding. Seamless integration with your CRM and helpdesk tools ensures smooth data flow as you add new capabilities.

Support Teams Across Time Zones

Your Need: 
“Complex operations need reliable support, but providers don’t understand our setup.”

How CloudTalk Helps:
Work with support specialists who understand multi-team phone systems. Get clear guidance for implementations and optimizations to keep communication flowing smoothly, and benefit from support that’s there for you 24/7.

Get Started in Just 3 Easy Steps

#1 Sign Up

Create your account in under 2 minutes—no technical skills needed.

#2 Set Up

Customize your call settings, set up call forwarding, voicemail, and add your contacts effortlessly.

#3 Start Calling

Make and receive calls with full access to all features, ensuring your business communication runs smoothly.

Ready For The Next Level?

Whether you’re expanding across regions, managing multiple teams, or need a more sophisticated business phone system—CloudTalk provides the unified communications platform that scales with your growth.

Need to Scale Operations Globally?

Turn scattered phone systems into one unified platform. CloudTalk helps you maintain consistent customer service across regions while giving teams the local presence they need. Join companies managing successful global operations.

Complex Workflows Slowing You Down? 

Stop losing time to manual processes. Our cloud phone system integrates seamlessly with your CRM and business communication tools, automating data flow and reducing IT overhead.

Current System Can’t Keep Up With Growth? 

Growing teams need sophisticated tools. Get advanced call routing, AI-powered analytics, and seamless CRM integration without the traditional enterprise complexity. Join market leaders who’ve upgraded to CloudTalk.

CloudTalk is built to simplify calling operations with reliable AI business calling

Schedule a demo today to see how CloudTalk can support your teams.