- Solutions
- Solutions primary
- BY TEAM
- BY INDUSTRY
- BY USE
- BY SIZE
- Solutions secondary
- Success stories of our clients
- Success stories of our clients
- Solutions primary
- Features
- Features primary
- Most popular
- first column
- second column
- third column
- fourth column
- Most popular
- Features primary
- Integrations
- Resources
- Resources secondary
- Latest Blogs
- Latest Blogs
- Resources secondary
IT & Operations
Sales
Customer support
Company-wide
Software & Tech
Financial Services
Professional services
Education & E-learning
Remote teams
Business phone system
Calling for Salesforce
Calling for HubSpot
Micro Business
Small businesses
Medium & Large businesses
Recruitment
Power Dialer
Text Messages
Analytics
Smart Dialer
WhatsApp Inbound Messages
Call Transcription
Call Queuing
Call Flow Designer
Skill-Based Routing
Call Recording
Call Monitoring
Workflow Automation
Interactive Voice Response
Voicemail
3 Way Calling
Topics Extraction
HubSpot
Pipedrive
Zoho CRM
Zendesk
Plecto
Front
Salesloft
+44 20 3868 0167
+1 888-487-1675
+1 647 724 4714
+34 911 98 79 28
+49 32 221099159
+55 11 4680-2723
+52 55 4170 3698
+32 2 808 12 83
+41 43 508 21 35
+40 31 630 0197
+60 3-4065 2168
+61 2 8311 6777
+48 22 292 25 18
Reach More Customers & Increase Answer Rate
Mid-market companies need tools that make communication easier and more effective. Our business call center software helps you connect with more customers, handle more calls, and avoid missed opportunities.
- Works with Your Tools: Easily connect to Salesforce, HubSpot, Zendesk, and more.
- Fewer Missed Calls: Smart routing makes sure calls get to the right person every time.
- AI-Powered Analytics: Get actionable insights to make better, faster decisions.
Over 4,000 businesses use CloudTalk to have MORE and BETTER calls
81.7%
Increase of call volume
Call volume got 81.7%↑, missed calls got 23.7%↓.
2.5X
Outbound success rate
Doubled their outbound success & halved lost deals.
80%
Decrease in wait time
Wait times cut by 80% and call handling time by 25%.
See How It Works in Under 2 Minutes
TEAMS WE HELP
Thriving Businesses’ Favorite Features
Connect with 2X More People
- Local Numbers: Increase answer rates by calling from numbers your customers recognize and trust.
- Call Monitoring & Coaching: Improve team performance with tools that let you guide agents in real-time.
- Global Phone System: Run high-impact call campaigns across multiple regions with crystal-clear call quality and automated routing.
Turn Complex Operations Into Smooth Workflows
- Automated Dialer: Make more calls faster and focus on connecting with high-value leads.
- Smart Routing and Call Menus: Ensure calls are always directed to the right person based on team skills, availability, CRM data or caller input.
- Automated Call Logging: Complete customer service history with every incoming call, keeping your teams aligned and productive.
Transform Data Into Team Performance
- Real-Time Dashboards: Track every business call and customer support interaction in real time from one central hub.
- AI-Powered Insights: Surface winning patterns from customer communications across phone service and CRM data. Guide teams toward success.
- Coaching Tools: Review call recordings, monitor live conversations, and help teams improve with AI-powered feedback.
Signature Capability
Put Humans to the Test. See if 24/7 AI Voice Agents Will Outperform.
CeTe is an AI that talks like a human: no breaks, no training, no time off. It makes and answers calls, updates CRMs, books meetings, and loops in a human only when needed.
Press play to hear it. Want a wow moment? Get a free test call and try it live.
AI Voice Agents
Nudge expiring offer
Riley, Sales Reminder Agent
Qualify a student lead
Avery, Course Inquiry Agent
Get a payment reminder
Casey, Payment Reminder Agent
Qualify a patient lead
Jordan, Healthcare Intake Agent
Qualify insurance lead
Taylor, Insurance Intake Agent
Accept updated terms
Quinn, T&C Acceptance Agent
Qualify legal inquiry
Drew, Legal Intake Agent
Get post-interview feedback
Jamie, Candidate Feedback Agent
Pre-screen a candidate
Skyler, Applicant Pre-screen Agent
Confirm account action
Morgan, Action Reminder Agent
Get a renewal reminder
Logan, Subscription Renewal Agent
Get CSAT after support
Morgan, CX Feedback Agent
Get NPS or demo feedback
Parker, Post-Sales Feedback Agent
Qualify a trial lead
Blake, Trial Signup Qualifier
Riley
Sales Reminder
Agent
Alex
Client
Sales / Marketing
Avery
Course Inquiry
Agent
Jamie
Client
Education / EdTech
Casey
Payment Reminder
Agent
Chris
Client
Financial Services
Jordan
Healthcare Intake
Agent
Taylor
Client
Healthcare
Taylor
Insurance Intake
Agent
Peter
Client
Insurance
Quinn
T&C Acceptance
Agent
Morgan
Client
Legal Services
Drew
Legal Intake
Agent
Casey
Client
Legal Services
Jamie
Candidate Feedback
Agent
Riley
Client
Recruitment / HR
Skyler
Applicant Pre-screen
Agent
Jamie
Client
Recruitment / HR
Morgan
Action Reminder
Agent
Taylor
Client
SaaS / Software & Apps
Logan
Subscription Renewal
Agent
Jamie
Client
SaaS / Software & Apps
Morgan
CX Feedback
Agent
Sam
Client
SaaS / Software & Apps
Parker
Post-Sales Feedback
Agent
Chris
Client
SaaS / Software & Apps
Blake
Trial Signup
Qualifier
Alex
Client
SaaS / Software & Apps
We Scale With Your Growth. Here’s How CloudTalk Delivers
Whether you’re managing multiple teams or expanding into new markets, CloudTalk provides the unified communications backbone your business needs to scale efficiently.
Streamline Global Operations
Your Need:
“Our scattered phone systems and communication tools make scaling painful.”
How CloudTalk Helps:
Deploy one unified business phone system across all regions. Maintain local presence in 160+ markets while managing everything from a central hub. Smart call routing ensures seamless communication between teams.
Turn Data Flow Into Team Performance
Your Need:
“Manual data entry between systems wastes time and creates errors.”
How CloudTalk Helps:
Automated sync between your phone service and CRM saves hours daily. Every call, contact, and interaction flows automatically between systems (yes, even AI insights!), letting teams focus on high-value work.
Scale Without Losing Quality
Your Need:
“Adding new teams and regions creates communication gaps.”
How CloudTalk Helps:
Our cloud-based phone system grows with you. Add teams, customize workflows, and deploy advanced phone system features without disrupting existing operations.
Maintain Control While Growing
Your Need:
“We need visibility across regions without micromanaging teams.”
How CloudTalk Helps:
Track customer service metrics and team performance from one dashboard. Multi-lingual AI-powered analytics spot winning patterns and coaching opportunities, helping you scale best practices across departments, even when you don’t have boots on the ground or speak the language.
Keep Systems Working Together
Your Need:
“Every new tool or integration becomes an IT project.”
How CloudTalk Helps:
Connect your entire business communication stack without complex coding. Seamless integration with your CRM and helpdesk tools ensures smooth data flow as you add new capabilities.
Support Teams Across Time Zones
Your Need:
“Complex operations need reliable support, but providers don’t understand our setup.”
How CloudTalk Helps:
Work with support specialists who understand multi-team phone systems. Get clear guidance for implementations and optimizations to keep communication flowing smoothly, and benefit from support that’s there for you 24/7.
#1 Sign Up
Create your account in under 2 minutes—no technical skills needed.
#2 Set Up
Customize your call settings, set up call forwarding, voicemail, and add your contacts effortlessly.
#3 Start Calling
Make and receive calls with full access to all features, ensuring your business communication runs smoothly.
Other Perks
Growing Sales Teams Love
"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies between our agents and gain a much better understanding of our teams' setup."
Nelly Donnelly Service Delivery Manager
See customer story
"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend."
Yohann Bensadoun Global Supply Growth
See customer story
"Our call volume tripled in only 2 years, from around 10,000 calls to 30,000 per quarter and with CloudTalk, we can now handle all of this communication easily. It was an excellent choice."
Frederico Lopes Head of Customer Service
See customer story
"We have seen a significant increase in our outbound call volume since we started using CloudTalk and we can now reach out to more prospects and customers than ever before."
Elay Sasson Call Center Manager
See customer story
"CloudTalk’s AI has cut our call quality analysis from 2 hours to 20 minutes daily and reduced mis-targeted leads by 24%, allowing us to focus on strategic growth."
Sara Konickova Sales Ops Manager
See customer story
Ready For The Next Level?
Whether you’re expanding across regions, managing multiple teams, or need a more sophisticated business phone system—CloudTalk provides the unified communications platform that scales with your growth.
Need to Scale Operations Globally?
Turn scattered phone systems into one unified platform. CloudTalk helps you maintain consistent customer service across regions while giving teams the local presence they need. Join companies managing successful global operations.
Complex Workflows Slowing You Down?
Stop losing time to manual processes. Our cloud phone system integrates seamlessly with your CRM and business communication tools, automating data flow and reducing IT overhead.
Current System Can’t Keep Up With Growth?
Growing teams need sophisticated tools. Get advanced call routing, AI-powered analytics, and seamless CRM integration without the traditional enterprise complexity. Join market leaders who’ve upgraded to CloudTalk.
CloudTalk is built to simplify calling operations with reliable AI business calling
Schedule a demo today to see how CloudTalk can support your teams.
