The Cloud Phone System for Thriving Mid-Market Businesses
Tackle challenges with a flexible call center solution. Boost productivity with out-of-the-box CRM and help desk integrations and scale in a matter of clicks.
Focus On Growth – We Got Your Back
Security and Data Monitoring
Your All-in-One Toolkit for Efficient Communication
Connect CloudTalk to the tools you already use and love. We offers native integrations with the most popular CRMs, Helpdesks, and Business tools. Access phone call details in your CRM or see callers’ CRM information in CloudTalk with our 2-way sync solutions.
Make smarter business decisions based on relevant data. With premium & advanced analytics, you can track, measure, and boost the performance of your agents. Our innovative call center features help you improve and personalize communication with customers.
Run your business on a global level with a local presence in 160 countries. Make and receive calls from your browser on your desktop or using our mobile apps, wherever you are. Remote-ready, seamless setup under 5 minutes, accessible from anywhere. Simplify how you interact with your customers.
Just one 60-minute outage can cost businesses thousands, or even millions, of dollars. To ensure you connect with your stakeholders worldwide without issue, we provide you with a strong network of telco partners across the globe.
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How We Help You Grow
Why Our Clients Love CloudTalk
“Thanks to CloudTalk, we can offer our services globally without unnecessary additional fees. Each agent has their own number, which allows easy and fast communication with clients. We have aquired 60+ international numbers. CloudTalk is a daily help for CoachHub’s support, sales, finance and HR teams.“
Team Lead, Global Revenue
Operations at CoachHub
“CloudTalk takes real-life client issues into consideration, and it’s well-equipped to tackle even the most particular requirements. Our team’s efficiency and costs have improved drastically: the onboarding of couriers is now practically fully automated.“
Global Head of Ops Solutions
“With CloudTalk’s integrations, we were able to radically improve our efficiency: the time it took agents to prepare for their next call dropped from 60 to 7 seconds. That really matters when you are making more than thousands calls per month.“
Head of Customer Service at FINOM