Unlock Reliable Business Calling, Without Dropped Calls

Experience crystal clear, uninterrupted phone calls with our robust cloud-based VoIP solution. With strong global connectivity, prompt assistance, and reliable automation, CloudTalk is the perfect solution for mid-sized businesses.

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3,000+ innovative companies run on CloudTalk call center software

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AVAILABLE

24/7

Customer Support

SECURE

24/7

Security and Data Monitoring

SCALABLE

70+

Premium Features

RELIABLE

99.99%

Uptime SLA

Accelerate Business Growth with CloudTalk

Drive Informed Business Decisions

Use actionable insights and make data-driven decisions to evolve without wasting time. Our analytics and reporting transform raw data into concise information. Optimize operations, increase efficiency, and drive business growth.

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Offer a Unique Experience

Craft memorable customer experiences that differentiate your business and position it for rapid growth. By leveraging personalization tools, you can engage with your customers on a deeper level. Foster loyalty and enhance your brand reputation.

Build loyalty

Scale with Unlimited Flexibility

CloudTalk adapts to every stage of your business’s growth. Customize your call center setup as you see fit and add or remove agents as needed. Ensure your communications infrastructure aligns with your ever-changing demands.

Scale seamlessly

Ensure Unmatched Call Quality

Experience superior call quality with CloudTalk. Our global network of telco partners in over 160 countries guarantees seamless connections with stakeholders worldwide, ensuring clear, uninterrupted communication on every call.

Enhance call quality

Say No to Dropped Calles and Inflexible Systems

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Elevate Your Business Communication with Unmatched Efficiency

Make 3x More Calls with Power Dialing

Power dialers eliminate the need for manual dialing so that your sales agents can fully focus on connecting with clients and closing sales. In essence, Power Dialers streamline workflows, resulting in more productive and focused sales operations.

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Improve Customer Interactions with Call Recording

Record and access every call automatically anywhere, anytime. Utilize call recordings to monitor your team’s work, and understand customer needs better. Make the best decisions in tricky situations.

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Efficient Call Distribution with Skills-Based Routing

Route calls based on your agents’ skills. Automatically send inbound calls to the agent best suited to your callers’ needs. Assign skill levels to agents to ensure each customer request is handled competently.

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Save Time & Enhance Productivity with Workflow Automation

Create and streamline custom workflows to automate manual or repetitive tasks, without the need for human intervention. With such automation, your business can save time and preserve resources.

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Do Business In New Markets with 160+ International Numbers

Gain stable, global coverage in over 160 countries, without the complexities and costs of international operations. Access new markets, and provide localized customer service, solidifying your global presence.

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Seamless Workflow with 35+ Integrations

No need to reinvent the wheel – CloudTalk connects to the tools you already use and love. Connect CRM, Helpdesk, and Business tools, such as HubSpot, Salesforce, or Slack; and thousands more software with Zapier.

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Why Clients 💙 CloudTalk

“Thanks to CloudTalk, we can offer our services globally without unnecessary additional fees. Each agent has their own number, which allows easy and fast communication with clients. We have aquired 60+ international numbers. CloudTalk is a daily help for CoachHub’s support, sales, finance and HR teams.“

Michael Zeitlin

Team Lead, Global Revenue
Operations at CoachHub

“CloudTalk takes real-life client issues into consideration, and it’s well-equipped to tackle even the most particular requirements. Our team’s efficiency and costs have improved drastically: the onboarding of couriers is now practically fully automated.“

Yohann Bensadoun

Global Head of Ops Solutions
at Glovo

Thomas Finan - Head of Customer Service at FINOM

“With CloudTalk’s integrations, we were able to radically improve our efficiency: the time it took agents to prepare for their next call dropped from 60 to 7 seconds. That really matters when you are making more than thousands calls per month.“

Thomas Finan

Head of Customer Service at FINOM

Get Inspired by the Success Stories of Other Businesses

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FAQs

What is the best medium business phone system?

Our business phone system will empower your team to provide customers, prospects, and partners worldwide with the best service possible. You can connect CloudTalk with tools you already use and love. We offer native integrations with the most popular CRMs, Helpdesks, and Business tools. Access phone call details in your CRM or see callers’ CRM information in CloudTalk with our 2-way sync solutions.

Key mid-market business solutions we provide:
– security
– quality calls
– reduced communications costs
– flexibility and capability
– remote work

What is a VoIP phone system?

A VoIP phone is a hardware- or software-based telephone designed to use voice over Internet Protocol (VoIP) technology to send and receive phone calls over an IP network.

How does a business phone system work?

A business phone system facilitates VoIP communication, which breaks up voice audio into smaller data packets that travel to their destination via the Internet, where they reassemble. VoIP phone systems make it easy to add new phone numbers and extensions, as no physical copper wiring is required. VoIP telephony means scalable mobile calling anywhere in the world. All you need is internet access.

Which business phone system is the best for you?

When deciding on the best business phone system, consider your needs. If you simply want to occasionally contact a handful of people, a cheaper option makes more sense while still providing all of the necessary tools. However, if you plan to utilize your business phone system for professional use – calling a large number of people regularly – you will need a high-end solution with advanced tools.