Welcome to CloudTalk!
Your journey to better communication starts here. This is your dedicated hub to learn, explore, and master everything CloudTalk has to offer. Whether you’re just getting started or diving into advanced features, we’ve got the tools and guidance to help you succeed.
Getting Started
Ready to dive in? This section is all about setting up your CloudTalk account and getting familiar with the basics. Whether you’re new to CloudTalk or just need a refresher, these guides will help you hit the ground running.
Using the old dashboard?
If you’re still working with the legacy dashboard, you can find the setup guides here.
Onboarding Sessions
Got questions? We’ve got answers! Whether you’re getting started, exploring features, or seeking best practices, our team is ready to assist you every step of the way.
Attend face-to-face session with top product experts
Need Help?
You can access support in several ways. Explore our comprehensive Help Center for step-by-step guides and FAQs, chat live with our support team directly within the app, or reach out via email. Whatever your question, we’re here to assist.
Visit the Help Center
The Help Center is packed with step-by-step guides, FAQs, and helpful resources to get you answers quickly – anytime, anywhere. Most questions can be solved in just a few clicks!
Advanced Features & Setup
Ready to take things up a notch? Explore the powerful features CloudTalk offers and learn how to customize them for your unique needs.
What real users are saying
The inside scoop from actual CloudTalk customers.
From 20-Minute Waits to 3-Minute Service
“With CloudTalk, we dropped our missed calls from 80% to 16% and cut wait times by over 85%, while scaling from 2 to 20+ agents.”
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40% Lift in Call Connections
“With CloudTalk, our pre-sales team stopped wasting time on dropped calls and started having more of the right ones.”
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20% More Efficient Call Handling
“We replaced personal phones and manual processes with a scalable VoIP solution and saw a 20% jump in team productivity.”
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40% Fewer Missed Calls
“We replaced personal phones and manual processes with a scalable VoIP solution and saw a 20% jump in team productivity.”
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From 3 Phone Systems to One Source of Truth
“Before CloudTalk, our data was scattered. Now, everything lives in HubSpot — connected, visible, and fully unified.”
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66% More Capacity Without Hiring
“CloudTalk made it easy to scale support fast: we cut handle time by 33% and now handle 66% more calls per agent.”
Read case studyConnect agents, customers and other software, together in the cloud
Discover how CloudTalk can provide you with unparallel control over your customer’s experience and start matching their expectations today
