Our story

Helping companies around the world radically expand their contact centers’ capabilities

Founded by Martin Malych and Viktor Vanek in 2018, CloudTalk quickly evolved from an embeddable click-to-call widget into an all-in-one, modern cloud communication software.

Spurred by growing demand for cloud-based, remote-ready communication software and a growing acceptance of remote-working models, we have expanded to new markets (80+), took on more people (180+), onboarded new customers (3,000+), and disrupted the $50bn stagnant telephony market.

Despite the rapid growth, our philosophy has remained relatively simple: offer our customers easy integrability, automation, top-class call quality, and advanced features to save them an average of 2-3 minutes on every phone call. Want to talk?

Viktor Vanek - founder
Martin Malych - founder

CloudTalk’s facts and figures

2018

founded

€7.3M

in venture funding

3,000+

customers around the world

Vision icon

Our vision

Business conversations that boost the power of the human mind. Simpler, richer, automated.

Mission icon

Our mission

We are building (i) a modern phone suite that fundamentally improves how sales and support teams do their job, and (ii) a business with a soul that people want to work, partner and grow with.

Our values

Customer focus

Everything we do is for our customers. All else will follow.

Innovation

We strive to shift frontiers in the call center industry. To that end, we experiment, prototype, and explore what’s beyond our comfort zone.

Teamwork

No one is alone at CloudTalk. We work hard together to have impact and we enjoy helping each other when we can. We prioritize what’s right for the team – whether we’re in a meeting room or on the football pitch.

Growth

We embrace change and actively look for opportunities to grow our product, company, and ourselves – as individuals, professionals, and a team.

Human touch

We treat others the way we want to be treated. We embrace diversity and aim to respect everyone on the team as an individual. Lastly, we do not take ourselves too seriously.

CloudTalk-ers around the world

180+

employees

30+

nationalities

65+

working fully remotely

We have gained an enviable position in the SaaS industry and we owe everything to our amazing team. We now have over 180 employees hailing from 65 different countries. CloudTalk is a place where people come first. Join us on this journey!

YouTube video

Our offices

Bratislava

The Spot
Bottova 7939/2A, 811 09 Bratislava
Slovakia

Prague

Václavské nám. 47, 110 00 Prague,
Czech Republic

Recognition

The Best Software 2023 in Customer Service Products Category by G2

#15 Fastest Growing Product on G2

Fastest Implementation for Speech Analytics on G2

High Performer for Enterprise VoIP on G2

Leader on G2

All Awards &
Certificates →

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Connect agents, customers and other software, together in the cloud

Discover how CloudTalk can provide you with unparallel control over your customer’s experience and start matching their expectations today

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