Front Integration for Phone Systems
Integrate CloudTalk with your Front helpdesk software and streamline communication between you and your dream customers.
Bring all your work communication into one place and save time
Maximize the performance of your team
Ensure responses are always fast, accurate, and deeply personalized
Interact with customers over the phone directly from Front
How Front Works
Front is an automated customer communication hub that makes it easy for teams to collaborate and focus on what’s important. Build stronger customer relationships that scale your business while keeping your team focused on the customer.
How You Can Benefit From the Front Integration
Build stronger relationships with your customers
Get to know customers on a more personal level. Create meaningful relationships with all important data in one place while also increasing sales.
Receive and make calls directly in Front
Get access to your daily contacts, call activity, and all the other data you’ve set up in CloudTalk. No need to maneuver between Front and other phone applications.
See client information and solve problems in real time
With CloudTalk’s Caller ID and advanced analytics & statistics features, you can always be on top of your customers’ and team’s activity, so that you can adjust directions whenever needed.
Talk to your customers in a modern way
With more than 70 advanced call center features of our cloud-based VoIP technology, you can stay up to date with industry trends and offer outstanding customer experience.
How to Setup
CloudTalk + Front Integration
WATCH
THE VIDEO
#01
Log in to the CloudTalk Dashboard account here
#02
Click on Account -> Integrations in the left sidebar menu
#03
Select Front integration and click on the +Add button to install it
#04
The system will redirect you to the Front Login page
#05
Now you need to log into your Front account
#06
Click on “Authorize” and follow the authorization flow
#07
After successful login, you will be redirected back to CloudTalk Dashboard
#08
Choose Front inbox or create a new one. CloudTalk will synchronize calls to that particular inbox
#09
Finally, click on the Save button to activate the integration
Front + CloudTalk = Success
Our two-way integration brings you even closer to your customers. Take full advantage of our 70+ advanced call center features like caller ID, click-to-call, call recordings, or smart dialer. You can call and message your customers without ever leaving your front dashboard.
Get a first-hand experience
with CloudTalk
“We have been using CloudTalk for a while now and it works great! We use the integration with Front, and it’s so easy to use – it‘s a nice experience. Not having to open another website to use it makes it so much better!“
Christian L
Senior Brand Manager, Small-Business (50 or fewer emp.), G2
FAQs
What is Front integration and how to use it?
Front is a customer communication hub that brings every channel into a single platform.
Powerful automation capabilities eliminate manual workflows across systems, and detailed analytics improves team performance and strengthens customer relationships.
How Front + CloudTalk integration works
Integrate CloudTalk with Front for seamless two-way synchronization of customer data and for the best customer experience. You don’t need to leave the interface of Front to call your prospects or clients. Handle communications in a modern way with many call center features and extensions.
How do you dial a French phone number?
Once you’ve signed up for a CloudTalk account, you can request a virtual number for France via our Dashboard.
Just click on the “Numbers” tab, click “Buy a number” and our team will get you sorted with your new number in short order.
How your business can benefit from our Front + CloudTalk integration
Some of Front’s benefits include:
– Receive and make calls directly in Front
– Use advanced features, such as click-to-call or IVR to talk to your customers
– See client information and solve problems in real time
– Track your Activities
– See caller’s information before picking up a call in CloudTalk
Learn More About Front
Front App: 6 Best Integrations to boost customer experience
Learn how Front and its integrations can facilitate communication in your company
How to use CloudTalk with Front?
Integrate CloudTalk with your Front help-desk software and streamline communication between you and your customers
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