Zendesk Sell Integration for Your Call Center

Add the Zendesk Sell integration to your phone system with just a few clicks. Reach more prospects and convert leads effectively. Save time and boost sales today!

Contact sales
Contact sales

Handle calls directly in Zendesk Sell and increase efficiency with CloudTalk autodialers

Benefit from 2-way real-time synchronization (Calls, Notes, Contacts, Recordings, Tags)

Gain deeper insight into the performance of your agents and the quality of your customer interactions with custom reporting

Optimize workflow efficiency with state-of-the-art automation tools

What Makes the Zendesk Sell Integration Unique?

Save time on every phone call

Connect CloudTalk’s advanced calling features with Zendesk’s comprehensive CRM platform. Connect with customers more efficiently than ever.  

Close more deals with Power Dialer 

Increase the number of calls and easily create campaigns with call scripts, so your agents can focus on prospects instead of filling out contact details. Seamlessly browse through information about your clients with a real-time customer card, either before or during the call.

Automate repetitive tasks

Level up your business processes across platforms with optimized workflows. Set up automatic follow-up SMS messages for calls (with a specific tag), order confirmations, and payment reminders. Ensure your customers always reach the right agent for the job with skill-based routing, or let people solve their issues quickly with IVR. 

Make data-driven decisions

Track important data with real-time 2-way synchronization, including deals, tickets, and contacts. Stay informed with premium call center statistics and call monitoring. Evaluate agents and see who has the best result and who needs to improve. 

CloudTalk + Zendesk Sell Integration = Success

Reach your global growth goals. Enjoy the benefits of CloudTalk + Zendesk Sell integration. Initiate calls directly from Zendesk Sell with click-to-call or create single-click call queues with a smart dialer.

Zendesk Sell is also an excellent tool for omnichannel communications. The integration logs all relevant client information across both platforms, including name, contact details, interaction history, and recordings. Your agents don’t have to be uploading the same information twice.

CONTACT SALES

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FAQs

What is Zendesk Sell phone integration?

Zendesk Sell is a modern CRM for sales teams to maximize productivity, maintain pipeline visibility and grow revenue. Plan, track and analyze your sales processes with ease. Build data-driven teams to unlock team performance and keep up with customer expectations in real time. 

How does the Zendesk Sell call center integration work with Cloudtalk?

After linking Zendesk Sell to CloudTalk, all relevant information about the client is automatically logged into the caller’s customer profile on both platforms. It includes the caller’s name, contact details, and history of interactions, including data on calls and recordings. This simple integration will centralize all your communication in one place.

What are the benefits of the Zendesk Sell Integration?

1. Handle calls directly in Zendesk Sell and increase efficiency with CloudTalk autodialers
2. Benefit from 2-way real-time synchronization (Calls, Notes, Contacts, Recordings, Tags)
3. Gain deeper insight into the performance of your agents and the quality of your customer interactions
4. Optimize workflow efficiency with state-of-the-art automation tools

The most-used automation scenarios for Zendesk Sell users

1. Automatic follow-up via SMS  with a specific tag after each call
2. Agent workflows 
3. Call details exported into the chosen system (CRM, helpdesk, eCommerce, communication, Business Intelligence, etc.)

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