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Call template
2022-03-16

11 Best Sales Call Script Templates in 2022

A sales call script (also known as a call script or cold calling script) can help telemarketers and sales reps […]

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Top 20 Call Center Quotes
2022-11-02

Top 110 Call Center Quotes – CloudTalk

If you are a customer service provider, you probably know that there is never enough motivation. Every call center agent […]

effective workflow
2022-11-02

How to Improve Call Center Agent Performance

A strong call center is the backbone of a company. After all, customers often make purchase decisions based on how […]

photo business group
2022-11-02

How to Treat Customers Professionally

What makes a customer service experience excellent? Ultimately, it all comes down to how you make your customers feel. Remember: […]

illustration bar chart
2022-10-26

10 Proven Tips to Improve Customer Service Skills

If you’re in the business of selling products or services, chances are you operate at least one inbound call center. […]

Call agents
2022-10-25

8 Types of Call Centers + Their Definitions

In today’s market, customer service is vital for a company’s success. Call centers are the first and most important touch […]

illustration customer service philosophy MAIN
2022-07-25

Customer Service Philosophy: What It Is + 7 Tips on How To Create One

Lots of factors go into making a great customer service philosophy. You need to have the right attitude, be organized, […]

illustration BYOD MAIN/SHARE
2022-07-20

What Is a BYOD Policy and How To Implement It with VoIP

A Bring Your Own Device (BYOD) policy is a necessity in the modern workplace because it allows employees to use […]

illustration virtual meeting MAIN/SHARE
2022-07-18

Virtual meetings: How to make them more interactive in 2022

The average employee participates in at least eight meetings per week, many of which are held online. What can you do […]

illustration business communication SHARE
2022-07-13

6 Amazing Communication Channels for Your Business in 2022

Communication is at the heart of everything we do. It is what makes us human – no other species in […]

illustration non-fixed voip SHARE
2022-07-11

Everything You Need to Know About Non-fixed VoIP

Are you tired of reading tons of articles about non-fixed VoIP filled with technical terminologies as dry as dust? Well, […]