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Customer Service Philosophy: What It Is + 7 Tips on How To Create One
Lots of factors go into making a great customer service philosophy. You need to have the right attitude, be organized, […]
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What Is a BYOD Policy and How To Implement It with VoIP
A Bring Your Own Device (BYOD) policy is a necessity in the modern workplace because it allows employees to use […]
Virtual meetings: How to make them more interactive in 2022
The average employee participates in at least eight meetings per week, many of which are held online. What can you do […]
6 Amazing Communication Channels for Your Business in 2022
Communication is at the heart of everything we do. It is what makes us human – no other species in […]
Everything You Need to Know About Non-fixed VoIP
Are you tired of reading tons of articles about non-fixed VoIP filled with technical terminologies as dry as dust? Well, […]
5 Benefits of VoIP CRM Integration & How to Use It
VoIP software has been around for quite a while now and it’s evolved quite a bit. From a superb replacement […]
Best Practices For Successfully Managing Remote Teams In 2022
It’s 2022, and the number of people working remotely is increasing by the day. By 2025, the number of people […]
Simple Ideas on How to Build a Healthy and Strong Remote Work Culture
About 97% of employees state that they wish to work remotely (at least partially) for the rest of their careers. […]
Customer Retention – Small Tweaks To Keep Your Customers Coming For More
Research by Forbes shows that 20% of your customers contribute to 80% of your profits (a.k.a the Pareto Principle). It takes […]
What is Call Flip and How to Use it In Your Call Center
In the world of customer service, there are plenty of tools and techniques that you can use to simplify your […]
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