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illustration customer service philosophy MAIN
2022-07-25

Customer Service Philosophy: What It Is + 7 Tips on How To Create One

Lots of factors go into making a great customer service philosophy. You need to have the right attitude, be organized, […]

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illustration BYOD MAIN/SHARE
2022-07-20

What Is a BYOD Policy and How To Implement It with VoIP

A Bring Your Own Device (BYOD) policy is a necessity in the modern workplace because it allows employees to use […]

illustration virtual meeting MAIN/SHARE
2022-07-18

Virtual meetings: How to make them more interactive in 2022

The average employee participates in at least eight meetings per week, many of which are held online. What can you do […]

illustration business communication SHARE
2022-07-13

6 Amazing Communication Channels for Your Business in 2022

Communication is at the heart of everything we do. It is what makes us human – no other species in […]

illustration non-fixed voip SHARE
2022-07-11

Everything You Need to Know About Non-fixed VoIP

Are you tired of reading tons of articles about non-fixed VoIP filled with technical terminologies as dry as dust? Well, […]

illustration 5 benefits of VoIP CRM SHARE
2022-07-06

5 Benefits of VoIP CRM Integration & How to Use It

VoIP software has been around for quite a while now and it’s evolved quite a bit. From a superb replacement […]

illustration managing remote teams SHARE
2022-07-04

Best Practices For Successfully Managing Remote Teams In 2022

It’s 2022, and the number of people working remotely is increasing by the day. By 2025, the number of people […]

2022-06-29

Simple Ideas on How to Build a Healthy and Strong Remote Work Culture

About 97% of employees state that they wish to work remotely (at least partially) for the rest of their careers. […]

illustration customer retention SHARE
2022-06-27

Customer Retention – Small Tweaks To Keep Your Customers Coming For More

Research by Forbes shows that 20% of your customers contribute to 80% of your profits (a.k.a the Pareto Principle). It takes […]

illustration call flip SHARE
2022-06-22

What is Call Flip and How to Use it In Your Call Center

In the world of customer service, there are plenty of tools and techniques that you can use to simplify your […]