cloudTALKS with David: “Success starts with listening.” Today, we have the pleasure of sitting down with David Guttmann, a Senior Customer Success Manager at CloudTalk, to delve into the world of customer success management. David, with his unique journey and approach, offers valuable insights into the importance of building strong customer relationships, the role of […]
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Currently, 83% of executives consider AI a strategic priority for their business. What’s more, 87% of global organizations believe that […]
A study conducted by McKinsey found that a lack of scalable software solutions could cost businesses anywhere between 8% and […]
It’s intriguing how many customers mark a bad customer service experience as the number one reason for their churn. At […]
[Bratislava, August 3rd 2023] – CloudTalk, the company behind the next-gen business calling software designed to make the lives of […]
Sometimes, the path of least resistance is the best one to take. Marketing is no different. Why spend countless hours […]
cloudTALKS with Juraj Holub: Mastering remote and hybrid meetings Today’s cloudTALKS features Juraj Holub, co-founder of Remote People and former Chief Meeting Designer at Slido. Juraj has been a driving force in the world of remote work, helping grow the Slido team from 8 to over 260 people in 26 countries. Together with his partner […]
While you are reading this article, there’s more than a 50% chance that your agents are writing call summaries or […]
There’s only so much a human can do in a day, yet the expectations companies place on their employees seem […]
We’re in the midst of another technological revolution. ChatGPT’s public release in late 2022 has kicked off a wave of […]
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