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2023-01-01

How To Start a Virtual Call Center in 2023?

CONTACT SALES TRY FOR FREE From a traditional model – agents answering calls on their landline phones – call centers […]

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Illustration the 3 best tools to record a phone call in 2021 SHARE
2023-01-01

The 3 Best Tools to Record a Phone Call in 2023

According to the Contact Babel survey, over 90% of businesses record their phone calls. Yet the same study claims that […]

Call template
2023-01-01

11 Best Sales Call Script Templates in 2023

CONTACT SALES TRY FOR FREE A sales call script (also known as a call script or cold calling script) can […]

Ultimate guide to automation
2023-01-01

Customer Service Automation in 2023: The Ultimate Guide

The pace of our lives is getting faster. We can now find information on any topic within seconds or order […]

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2023-01-01

6 Amazing Communication Channels for Your Business in 2023

Communication is at the heart of everything we do. It is what makes us human – no other species in […]

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2023-01-01

Call Center Reporting: The Definitive Guide (2023)

CONTACT SALES TRY FOR FREE If you were browsing for answers about how to measure the performance of your call […]

Remote Sales Team
2023-01-01

Get your remote sales team ready for 2023 with this checklist

A New Year means new challenges and opportunities. Learn from this checklist what you should focus on in 2023 to […]

illustration cold calling 2021
2023-01-01

Does cold calling really work for B2B businesses in 2023?

CONTACT SALES TRY FOR FREE Contrary to what you might think, B2B cold calling is very much alive. In a […]

customer support audit
2023-01-01

Is your customer support ready for 2023? Here’s how to audit and improve it

A lot has changed in the last couple of years, to put it lightly. If your customer support strategy hasn’t […]

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2023-01-01

Best Practices For Successfully Managing Remote Teams In 2023

It’s 2023, and the number of people working remotely is increasing by the day. By 2025, the number of people […]