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Remote team

Top 6 collaboration tools for remote teams in 2023

Due to the spread of the COVID-19 virus around the world, many companies have been forced to quickly adopt a […]

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What makes CloudTalk the right call center software in 2023

2022 will be remembered as a year full of challenges that constantly tested our flexibility and perseverance. It also showed […]

9 simple tips on how to make cold calling far less stressful in 2021

9 simple tips on how to make cold calling far less stressful in 2023

Overwhelmed and frightened by having to make cold calls? You’re not alone. To take some stress off your shoulders, we’ve […]

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The 6 best VOIP platforms to test in 2023

Which of the many available VoIP platforms to pick in 2023? Read our comparison of 6 platforms worth trying out […]

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Best work-from-home routines in 2023

Let’s face it, remote work is not new but it is here to stay. Instead of spending long hours thinking […]

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How To Start a Virtual Call Center in 2023?

From a traditional model – agents answering calls on their landline phones – call centers entered a virtual era of […]

Illustration the 3 best tools to record a phone call in 2021 SHARE

The 3 Best Tools to Record a Phone Call in 2023

According to the Contact Babel survey, over 90% of businesses record their phone calls. Yet the same study claims that […]

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11 Best Sales Call Script Templates in 2023

A sales call script (also known as a call script or cold calling script) can help telemarketers and sales reps […]

Ultimate guide to automation

Customer Service Automation in 2023: The Ultimate Guide

The pace of our lives is getting faster. We can now find information on any topic within seconds or order […]

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6 Amazing Communication Channels for Your Business in 2023

Communication is at the heart of everything we do. It is what makes us human – no other species in […]