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illustration virtual meeting MAIN/SHARE
2023-01-01

Virtual meetings: How to make them more interactive in 2023

The average employee participates in at least eight meetings per week, many of which are held online. What can you do […]

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illustration call group SHARE
2023-01-01

What is a call group and who should use them?

Customers’ patience is now shorter than ever before. When American Express asked in 2014 how long a caller was willing […]

illustration virtual agent SHARE
2023-01-01

What is a Virtual Agent and How to Use One in your Call Center

We’ve all been there. You open an e-shop or a company site, when suddenly that little bubble pops up to […]

illustration call blasting 2022 SHARE
2023-01-01

Does Call Blasting Make Sense in 2023?

What do you do when sending numerous identical emails to multiple people? Send each message one by one? Of course […]

illustration how to get a VoIP number guide SHARE
2023-01-01

How to Get a VoIP Number – Complete Guide [2023]

CONTACT SALES TRY FOR FREE A VoIP phone number is no longer a luxury for established corporations. In recent years […]

Illustration VoIP platforms
2023-01-01

The 6 Best VoIP Solutions for Tech Businesses in 2023

VoIP solutions have grown massively in popularity since the start of the pandemic. But which tool out of the many […]

illustration phone solutions for 2022 and ahead SHARE
2023-01-01

Phone Solutions for Business – the Top Providers for 2023 and Ahead

In the past, companies that wanted powerful business phone systems had to pay a lot of money for them. It […]

Analytics
2023-01-01

The Most Comprehensive CRM Software Comparison (2023)

CONTACT SALES TRY FOR FREE Equip your sales team with the best CRM system and unlock its full potential in […]

illustration customer service tools
2023-01-01

Customer service tools you should use in 2023

Customer service tools improve the quality of service provided by your agents. If you are wondering which ones are worth […]

illustration customer service goals 2022 SHARE
2023-01-01

17 Customer Service Goals to Aim for in 2023

Making your customers happy should be one of your top business goals in the next year – but where do […]