ActiveCampaign Phone System Integration

Call Center for
ActiveCampaign

Combine the strength of your CRM and powerful calling features with CloudTalk’s ActiveCampaign VoIP Integration. Make and receive calls, send SMS messages, and save time on manual tasks with 2-way synchronization.

Made by

CloudTalk

Category

CRM

Use for

Productivity

Collaboration

Lead Generation

Sales

Users

Agents

Supervisors

Trusted by Thousands

1,150 Reviews on G2

4,000+

Satisfied customers

160+

international numbers

300%

More calls per day

50%

Lower wait times

Why Integrate CloudTalk with ActiveCampaign

Set up the ActiveCampaign call center integration effortlessly and streamline your customer communication workflows. Access calling, SMS, and actionable insights directly within ActiveCampaign. 

Synchronize customer data, analyze call outcomes, replay call recordings, and manage metrics—all in one platform. No matter what you need, CloudTalk empowers you to make a meaningful difference.

What Is ActiveCampaign?

ActiveCampaign is a leading CRM and marketing automation platform that helps businesses streamline customer relationships, automate workflows, and analyze data for growth.

What Data Do ActiveCampaign & CloudTalk Share?

ActiveCampaign

CloudTalk

CloudTalk processes

Workflow Actions:
Automate call logging, initiating calls, and sending SMS messages.

Workflow Actions

ActiveCampaign & CloudTalk exchange

Contact Information:
Sync names, emails, phone numbers, and lead details between systems.

Contact Information

Lead and Deal Activity:
Share updates on activities, statuses, and tags seamlessly.

Lead and Deal Activity

ActiveCampaign receive

Missed calls, durations, call outcomes, and logs are synchronized to ActiveCampaign.

Call Data

Voicemails and Tags:
Access detailed call recordings, voicemails, and tags for tracking and follow-ups.

Voicemails and Tags

How to Integrate ActiveCampaign with CloudTalk?

  1. Ensure you have a CloudTalk Essential, Expert, or Custom plan and admin access to ActiveCampaign.
  2. Retrieve your API Key and API URL from your ActiveCampaign account.
  3. Log into your CloudTalk account and navigate to Account > Integrations.
  4. Select ActiveCampaign from the list and click + Add.
  5. Enter your API Key and API URL, then complete the authentication.
  6. Configure workflow settings, such as call logging or connected numbers, and save.

What Do Our World-Class Customers Say?

Customer focus is a foundational pillar for everything we do. Whether you’re helping your clients, or reaching out to close a deal, we help ensure you have all the tools and support you need to succeed. But don’t take it from us. Here’s what CloudTalk’s happy customers have to say!

1,150 Reviews on G2

I love the smart dialer as it removes procrastination from cold calling business development time. I also recently trialled the AI notetaker and will be purchasing that as it removes the need to write notes manually. It was very accurate as well!

Read More

Craig H.
Co-Founder

We needed the lines for our business with a lot of urgency and the team resolved it for us in just one business day. Everything was integrated and set up immediately, ready for our team to deliver support right away.

Read More

Carlotta B.
Project Manager

Easy to use. I love that support quickly and clearly helped me understand the more difficult mechanisms. The integration via API with our inhousing application also allowed for automations like SMS reminders.

Read More

Daniel S.
Customer Support Specialist

It’s simple to use, has a clean interface, and offers many options for using numbers from many parts of the world. It’s also a great tool to use for opening accounts on messaging platforms like WhatsApp and Telegram.

Read More

Ivan M.
Revenue System Specialist

The calling dashboard and the reporting structure is flawless as it supports campaign-wise reporting as well. We can allocate caller IDs to ISDRs, making it easier to use them whenever required in real-time…

Read More

Arun S
Senior Manager

For us the main upside of using CloudTalk is saving of contacts. We’re a business thousands of people contact, so seeing who’s calling prior to taking the calls is a big boost. It also has detailed analytics for tracking.

Read More

Joe P.
Account Manager

How to Set Up Calling in ActiveCampaign?

  1. Ensure you have a CloudTalk Essential, Expert, or Custom plan and admin access for ActiveCampaign.
  2. Log into your CloudTalk account and navigate to Account > Integrations.
  3. Select ActiveCampaign and complete the authentication with your API Key and API URL.
  4. Assign specific CloudTalk numbers for calls and SMS under the Connected Numbers section.
  5. Open any Contact, Deal, or Campaign in ActiveCampaign to view integrated call options.
  6. Start making calls and sending SMS directly from ActiveCampaign with CloudTalk.

ActiveCampaign Phone Integration Benefits

Seamless Contact & Deal Synchronization

Automatically sync contacts and deals between CloudTalk and ActiveCampaign. Any new or updated contact in either system is reflected in real time, ensuring your sales and support teams always have the latest customer information at their fingertips.

Convert Calls into Actionable Insights

Every call, missed call, and voicemail is logged as an ActiveCampaign task, ensuring no opportunity slips through the cracks. Calls are assigned to contacts or open deals, giving your team the full context needed to engage leads effectively.

Automate Follow-Ups with Smart Triggers

Use workflow automation to create tasks, send reminders, or trigger emails after calls. CloudTalk seamlessly integrates with ActiveCampaign’s automation engine, allowing your team to focus on closing deals while repetitive tasks run in the background.

Streamline SMS & Email Communication

Enhance engagement by logging CloudTalk SMS messages as email tasks in ActiveCampaign. Assign SMS interactions to contacts or deals, ensuring seamless multichannel communication and a centralized view of customer interactions.

An Overview of ActiveCampaign Integration and CloudTalk

AI-Powered

Make Smarter Calls with Conversational Intelligence

Remove the guesswork and rage-inducing repetition from your operations with Automatic Call Recording and Transcription. Gain clarity for all your calls with Topic Extraction and Sentiment Analysis and coach agents with actionable insights.

Infinitely Scalable

Enter 160+ International Markets Instantly

Go global and expand your company’s reach with one of the largest offers of international, local, and toll-free numbers available on the market today. Scale your call center solution alongside your strategies and ensure your success for years to come.

Customer-Focused

Sell, Support, Satisfy Customers & Succeed

Put the people at the center of everything you do with call center features designed to turn customer success into your greatest competitive advantage. Decrease wait times by <80% and increase your outbound success rate by <250% the easy way.

Find out why our customers love us

Learn how Swille reduced Support Tickets by 50%

CloudTalk allowed our CRM team to move from firefighting technical issues to making strategic improvements. Now, tickets are about configurations, not dropped calls or connectivity problems.

Mariana R.

Product Manager

Learn how Dentakay grew call volume by 2.5X

The power dialer has been a game-changer for managing our call volume. Since we implemented the feature, about 90% of our agents are using it to automate dialing, saving time. The power dialer makes handling both new and old leads easier. It’s been crucial for our growth—our call volume has seen a 2.5X increase in just 8 months.

Ahmed A.

Data Management and Reporting Specialist

Learn how Capitalo boosted efficiency by 83.3% with AI

CloudTalk’s AI conversation intelligence drastically improved our efficiency. We’ve cut call quality analysis time from 2 hours to 20 minutes a day and reduced wrongly targeted leads by 24%, enabling us to focus on strategic growth while maintaining consistency across markets.

Sara Konickova

Sales Ops Manager

FAQs

What is ActiveCampaign used for?

ActiveCampaign is a CRM and automation tool designed to streamline workflows and boost efficiency through ActiveCampaign Call Center Software Integration.

Can I make and receive calls directly from ActiveCampaign using CloudTalk?

Yes, CloudTalk enables seamless ActiveCampaign calling integration to make and receive calls directly within ActiveCampaign.

Is there a limit to the number of calls I can make or receive through the ActiveCampaign-CloudTalk integration?

Call limits depend on your CloudTalk plan and settings within the ActiveCampaign Integration.

How long does it take to integrate ActiveCampaign with CloudTalk?

The setup process for the ActiveCampaign-CloudTalk integration takes just a few minutes.

Is the ActiveCampaign-CloudTalk integration free?

The integration is included with specific CloudTalk plans at no extra cost.

Does ActiveCampaign have a CRM system?

Yes, ActiveCampaign includes a CRM system for managing customer data, sales, and automations.

Is your existing phone system more drama than dial tone? Book a chat with CloudTalk – we make calls fun again!