Remote-ready phone software for tech companies

CloudTalk enables software, technology, and SaaS companies to have access to remote-friendly phone software that can be set up in 5 minutes, provide them with international numbers from 160+ countries, and is easily scalable. CloudTalk is ideal for remote teams working across different countries.  

2500+ innovative companies run on CloudTalk call center software

complex dashboard

Ditch the Complexity

Your business moves fast, so you need tools that can keep pace. Cloudtalk is designed for a simple and seamless experience — from initial deployment to day-to-day operations and beyond.

Implement your entire contact center in a matter of days

Easily administer Talkdesk without the help of IT

Ramp agents with little or no training on a simple, modern interface

See exactly what’s happening in your contact center with flexible analytics

Unify voice and digital channels into one simple tool. Instantly take advantage of new features and functionality


Increase
calls per agent by

87%

Call quality

10/10

Increase
first call close by

17%

Decrease
holding time by

22%

Increase
answer-seizure ratio by

59%


Virtual call center setup in under 5 minutes

Setting up your virtual call center has never been easier. CloudTalk replaces your outdated business phone system and lets you scale with ease. No need to invest in phone hardware or to worry about working with IT experts.

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Connect your call center with 1500+ tools

Integrate CloudTalk with your existing CRM or helpdesk systems like Zendesk, Freshdesk, Salesforce, and many more with our native integrations in just 3 clicks. Make sure your agents stay effective by having instant access to the right data. Didn’t find your tool in our integration list? Connect CloudTalk with your systems via Zapier, Workflow Automation, or API.


Decrease workload, increase resolution efficiency

No matter if you have 2 support representatives or 200, CloudTalk helps save up to 40% of your time by making it easy to route calls to the right people or departments exactly when needed. Choose from various criteria and build your IVR routing tree with CloudTalk’s drag and drop Call Flow Designer.

effective workflow

Best call center software

Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms

4.5/5 – 225 reviews

Read the reviews

4.3/5 – 347 reviews

Read the reviews

4.5/5 – 272 reviews

Read the reviews

4.5/5 – 225 reviews

Read the reviews

Key benefits
for tech companies

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Pick local phone numbers from 160+ countries

When operating in several markets, maintaining a local image by using local phone numbers is a must. CloudTalk offers phone numbers from 160+ countries, so you can run your contact center from anywhere.

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High-quality calls and stable connection

To ensure you connect with your stakeholders all around the world smoothly without calling issues, we have established a strong network of telco partners across the globe. Enjoy high-quality calls with guaranteed latency and minimal jitter.

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Easy scalability of your virtual phone system

The CloudTalk system adapts on the fly as your business needs evolve. A simple self-service interface with minimum need for training allows you to make changes anytime, without a specialized IT team.

Advanced Analytics With Unlimited History

Collect & analyze data

Make smart decisions based on relevant data from your call center. Track call activity, service level, or customer sentiment of your inbound call center software to make better decisions and resolve issues faster.

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Phone solutions suitable for both sales & support teams

CloudTalk can be used by different teams to handle a higher amount of calls and improve your internal workflows. Features like Call Recording, Power Dialer, Call Notes, Speech-to-Text Recognition, Voicemail Drop, or CRM Integration are really handy, especially for busy sales teams.

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Virtual call center accessible anytime and anywhere

You can run a call center from anywhere in the world with a fraction of the cost of regular on-premise call center software. There is no complicated installation, hardware, or local storage space required.

Over 2500 call centers and phone systems
are powered by CloudTalk

READ THE LATEST CUSTOMER STORIES →

Have a question you need answered?

If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at

How does free trial work?

Simply send us your contact information and we will send you access to a free CloudTalk trial with no strings attached. You can immediately start making phone calls with CloudTalk.

What are your outbound call prices?

Each package includes one standard local or toll-free number for free. Prices of outbound calls vary, please contact us for more details.

Who is an user?

Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user you can imagine your agent, supervisor, analyst, administrator etc.

Can I change my subscription plan anytime?

Plans billed annually can only upgrade to a higher tier plan (e.g. From Essential to Expert). It’s not possible to downgrade on annual billing.

Can I use CloudTalk for more activities?

Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system or active call center. Our solution is perfect for companies operating several e-commerce at the same time in need of separate customer support for each e-commerce.

What about data safety?

The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more at our page dedicated to Security.

Do you provide discounts for new customers?

Yes, if you sign up for CloudTalk for 12 months in advance, you will get more than 30% discount on the price of your package.