The new era of AI-powered business.

Get visibility into customer needs, lead customers down the pipeline faster and close more deals.

CloudTalk’s integration with MS Dynamics 365 lets you…

Connected Data

Get a complete picture of your business by connecting and accessing data from hundreds of sources.

Increased Productivity

Collaborate and be more productive by sharing information and insights in the tools you work in.

Adapt Always

Quickly modify processes to respond to changing needs through low-code solutions and tools.

Integrate MS Dynamics 365 with ease

One platform
for all your needs

Work without ever leaving MS Dynamics 365. Gain access to call tags & notes directly on the platform, assign specific data to specific agents and see all deal activity.

Always ready

Know who’s on the line before you pick up the phone. CloudTalk provides your sales reps with that prospect’s active deals directly in CloudTalk’s phone apps.

Unique solutions

Customize our MS Dynamics 365 integration to the exact needs of your business. Choose how calls and SMSs are logged in your team’s leads and deals.


What is Microsoft Dynamics 365 integration?

Dynamics 365, including its CRM capabilities, enables seamless integration with an extensive range of Microsoft and non-Microsoft solutions. This integration extends to tools such as Power BI, SharePoint, Office, Outlook, Exchange, OneNote, and Yammer, amplifying collaborative initiatives and bolstering overall operational effectiveness effortlessly.

Do you integrate any other products with Dynamics 365?

Microsoft Dynamics 365 seamlessly integrates not only with various Microsoft solutions but also with a wide array of third-party applications like web portals, BI tools, and ERP systems. This integration empowers B2B companies and enterprises to harness the collective power of Microsoft’s tools and resources, streamlining operations and facilitating efficient business management.

Does Dynamics 365 have API?

Both the on-premises and online versions of Business Central offer an API facilitating seamless integration with external services. However, accessing these APIs requires specific steps to enable access, which can be found in detail under the guide titled “Enabling APIs for Dynamics 365 Business Central.”

CloudTalk is a data-driven solution for exceptional customer experience and intelligence is a key part of it.

Schedule a demo today and find out for yourself.