Click-to-Call: Dial in less than one second

Click-to-Call is a perfect feature for busy sales and support teams. Dial any phone number from an internet browser, CRM or helpdesk tool with a single click. Eliminate copy-pasting and prevent human errors.

Illustration - Click to Call

You will hear the CloudTalk ringtone when calling:

Illustration - Call Queuing

How Click to Call Works

Let your sales reps or agents initiate a call with a single click, directly from a website or their CRM. Our Click to Call feature scans websites for phone numbers and converts them into a clickable format. You’ll save time by avoiding constant copy-pasting. Every second counts when it comes to growing your business.

Why Should You Use Click to Call?

Save Time

Eliminate manual dialing, save time, and let your reps invest their energy into what really matters: driving business revenue. 

Increase Conversion Rate

Saving time boosts metrics like conversion rate, and return on investment. In fact, Click to Call increases ROI by up to 143%.

Avoid Human

Even experienced agents make mistakes when dialing numbers manually. With Click to Call, agents are always connected to the right person. 


Dial Fast,
Dial Smart

Click to Call automates your calling processes. Whenever the extension detects a phone number, you can add it to our Smart dialer.

Get a first-hand experience
with CloudTalk

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Automation works great. We work with Pipedrive and from there, it’s only one click to call our clients with Cloudtalk. It’s always working.”

Aaron S.
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How to set up Click to Call?


What is Click to Call?

Click to Call allows you to initiate calls directly from your internet browser via clickable phone numbers. After clicking the number,  the CloudTalk calling app lets you place your calls without having to do any manual dialing.

What is a Click to Call number?

A Click to Call number is a phone number on a website or other online platform that has been converted into a clickable format. It’s possible to call it from both mobile phone and computer, depending on your preferences and available technology. Click to Call is often a part of call center software, including CloudTalk.

What are the 4 main advantages of Click to Call?

Saving time: Click to Call lets you dial a number with a single click and focus on more important tasks
Improving performance: This feature boosts metrics like conversion rate and ROI (Return of Investment)
Eliminating human error: There is no risk of dialing the wrong number
Multipurpose usage: You can combine Click to Call with other calling features, like Smart dialer, for even more efficiency

What are the benefits of Click to Call?

Click to Call saves your sales reps a considerable amount of time and boosts conversion rate. This feature may increase ROI by up to 143%.

Thanks to the level of automation that Click to Call brings, you can eliminate manual dialing, decrease the risk of human error and boost your call center efficiency.

How to call an extension?

To call an extension, you typically need to know the extension number of the person you are trying to reach and then use your phone’s keypad to dial it after dialing the main phone number. 

The process for calling an extension may vary depending on the phone system you are using. CloudTalk offers a variety of features that make it easy to call extensions and manage phone calls in a call center environment.

What is the difference between Click to Call and Click to Dial?

Click to Call typically refers to a feature that allows a customer or agent to initiate a phone call by clicking a button on a website or elsewhere.

Click to Dial, on the other hand, typically refers to a feature that allows a customer service agent to initiate a phone call by clicking a button within a CRM or other software application. 

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Connect agents, customers and other software, together in the cloud

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