VoIP

VoIP telephony allows you to maximize team efficiency and call handling. CloudTalk will help you provide exceptional customer service, which is one of the main determinants translating to the success of your company. VoIP means more efficiency, reliability, and improved service time for your business.

Benefits

VoIP comes with high-standard care so that you can fully focus on your business.

01

Reduced costs

Landline and mobile phone calls are channeled over the internet instead of conventional phone networks. Additionally, you don’t need any special hardware or regular maintenance to make phone calls with VoIP.

02

Flexibility and portability

The only thing you need to fully use our call center software and VoIP is internet access. That means you and your employees can work from anywhere no matter where you are and what device you use.

03

Easy installation and use

VoIP software is easy to install on any PC, tablet, or phone, allowing you to answer calls via the internet. The number of phones and phone numbers is unlimited.

VoIP:
The basics and how to use it to your company’s advantage


SOLUTIONS

Communication with anyone, anywhere
and from any device has never been so easy

Features

Leverage all VoIP technology features and increase the potential of your business.

Integrate with popular business apps

CloudTalk can be integrated into any solution that you already use. Get all VoIP voice services and all data into one place. No matter if you have a custom-designed system or a publicly available solution. Integrations allow you to eliminate everyday routine work, boost team performance, streamline your workflows and make sure that all changes are up-to-date in all your systems.


#1 Rated call center software

Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms

4.5/5 – 225 reviews

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4.3/5 – 347 reviews

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4.5/5 – 272 reviews

Read the reviews

4.5/5 – 225 reviews

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OUR CUSTOMERS

Over 2,500 call centers and phone systems
are powered by CloudTalk

READ THE LATEST CUSTOMER STORIES →

Have a question you need answered?

If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at

How does free trial work?

Simply send us your contact information and we will send you access to a free CloudTalk trial with no strings attached. You can immediately start making phone calls with CloudTalk.

What are your outbound call prices?

Each package includes one local or toll-free number for free. Prices of outbound calls vary, please contact us for more details.

Who is an user?

Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user you can imagine your agent, supervisor, analyst, administrator etc.

Can I change my subscription plan anytime?

Yes. With CloudTalk, there are no strings attached. Your plan can be upgraded or downgraded anytime you need.

Can I use CloudTalk for more activities?

Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system or active call center. Our solution is perfect for companies operating several e-commerce at the same time in need of separate customer support for each e-commerce.

What about data safety?

The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more at our page dedicated to Security.

Do you provide discounts for new customers?

Yes, if you sign up for CloudTalk for 12 months in advance, you will get more than 30% discount on the price of your package.