Lower Costs, More Flexibility With VoIP

Handle calls more efficiently from any device, improve customer retention and reach customers globally without skyrocketing costs. With CloudTalk’s VoIP telephony solution, you can close more deals and provide outstanding customer support in over 160 countries.

Benefits

VoIP comes with high-standard care so that you can fully focus on your business.

01

Reduced costs

Landline and mobile phone calls are channeled over the internet instead of conventional phone networks. Additionally, you don’t need any special hardware or regular maintenance to make phone calls with VoIP.

02

Flexibility and portability

The only thing you need to fully use our call center software and VoIP is internet access. That means you and your employees can work from anywhere no matter where you are and what device you use.

03

Easy installation and use

VoIP software is easy to install on any PC, tablet, or phone, allowing you to answer calls via the internet. The number of phones and phone numbers is unlimited.

VoIP:
The basics and how to use it to your company’s advantage

VoIP:
The basics and how to use it to your company’s advantage

Voice over Internet Protocol is a modern telephony technology that allows people to send and receive calls via the internet instead of the usual telephone landlines. It carries several benefits, including cheaper international calls, easier remote work, and streamlined call center operations.


SOLUTIONS

Communication with anyone, anywhere
and from any device has never been so easy

Features

Leverage all VoIP technology features and increase the potential of your business.

Integrate with popular business apps

CloudTalk can be integrated into any solution that you already use. Get all VoIP voice services and all data into one place. No matter if you have a custom-designed system or a publicly available solution. Integrations allow you to eliminate everyday routine work, boost team performance, streamline your workflows and make sure that all changes are up-to-date in all your systems.


#1 Rated call center software

Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms

4.4/5 – 253 reviews

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4.2/5 – 527 reviews

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4.4/5 – 305 reviews

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4.5/5 – 253 reviews

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OUR CUSTOMERS

Over 2,500 call centers and phone systems
are powered by CloudTalk

READ THE LATEST CUSTOMER STORIES →

Have a question you need answered?

If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at

How does the free trial work?

Simply send us your contact information, and we will send you access to a free CloudTalk trial with no strings attached. You can immediately start making phone calls with CloudTalk.

What are your outbound call prices?

Each package includes one standard local or toll-free number for free. Prices of outbound calls vary, please contact us for more details.

Who is a user?

Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user, you can imagine your agent, supervisor, analyst, administrator, etc.

Can I change my subscription plan anytime?

Plans billed annually can only upgrade to a higher tier plan (e.g., From Essential to Expert). It’s not possible to downgrade annual billing.

Can I use CloudTalk for more activities?

Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system, or active call center. Our solution is perfect for companies operating several e-commerce at the same time in need of separate customer support for each e-commerce.

What about data safety?

The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. The interface is accessed through an encrypted SSL connection. You can read more on our page dedicated to Security.