Virtual phone system (PBX)

The virtual phone system software has all you need. VoIP calls, unlimited phone numbers, an all-in-one administration system, and many advanced features to make your work more efficient – with no need to purchase hardware, servers, and complex installations. CloudTalk will adapt to your needs regardless of the size of your business.

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2,500+ innovative companies run on CloudTalk call center software

Easy real-time scalability of your virtual phone system

CloudTalk virtual phone system adapts on the fly as your business needs evolve. Simple self-service interface with minimum need for training allows you to make changes anytime without a specialized IT team with just a few clicks.

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High-standard offers, care, and service are all included in our virtual phone system solution (PBX).


Unlimited capacity building

A virtual phone system provides complex administration of all your agents, phone numbers, extensions, and conference rooms with no constraints. Setup takes no more than a minute and you pay only for what you really use.


PBX Virtual phone system accessible from around the globe

Our virtual phone system solution is placed on cloud or virtual servers – all you need to do is set up an account and you can start using the service from anywhere. If you have an existing infrastructure, the software can be easily linked to it.


Reliable and safe operation

All data and VoIP voice services from CloudTalk are stored in secured data centers with 24/7 monitoring. We can also provide you with a service level agreement (SLA) for the virtual phone system to increase your peace of mind. We will be happy to back up your business phone system regularly based on your needs if required.

More cloud call center software features you’ll love

CloudTalk offers a wide range of enterprise-level call center software features at a startup-friendly price.

Integrate your existing solutions with the virtual phone system

Virtual phone system can be integrated into any solution that you already use. Get all VoIP voice services and all data into one place. No matter if you have a custom-designed system or a publicly available solution, CloudTalk can be easily integrated into it. Integrations allow you to eliminate everyday routine work, boost team performance, streamline your workflows and make sure that all changes are up-to-date in all your systems.

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#1 Rated call center software

Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms

4.4/5 – 260 reviews

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4.4/5 – 840 reviews

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4.4/5 – 310 reviews

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4.5/5 – 260 reviews

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How do free trials work?

Simply send us your contact information and we’ll get you set up with a free, no-strings-attached CloudTalk trial. You can start dialing immediately and enjoy our full range of features and integrations for two fun-filled weeks.

What are your outbound call prices?

Each package includes one standard local or toll-free number for free. Prices of outbound calls vary. Please contact us for more details.

Who is a user?

Users work for your company and communicate with your existing and potential customers. You can add or remove users at any time and in just a few clicks. Users are agents, supervisors, analysts, administrators, etc.

How often can I change my billing plan?

Plans billed annually can only upgrade to a higher tier plan (e.g. From Essential to Expert). It’s not possible to downgrade on annual billing.

How else can I use CloudTalk?

CloudTalk can be used in many different ways: for customer support, as a contact center, or simply as an all-in-one virtual phone system. Our solution is also perfect for companies operating different e-commerce platforms at the same time, as the ability to set up separate customer support channels can make all the difference.

What about data safety?

The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more on our dedicated security page.