Scale Up With Flexible Aircall Alternative

With CloudTalk, you don’t have to change providers every time your team expands. Scale seamlessly and support global growth with 160+ international numbers.

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Aircall

International numbers

160+

38

Verified Caller ID

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WhatsApp

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Real-Time Customer Card

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VIP Queues

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Emotion Analytics

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Custom Reporting

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Starter price

$25 user/month

$30 user/month

Hundreds of businesses have already switched to CloudTalk. It is rated the best Aircall alternative on G2 for 2021

What Makes CloudTalk a Great Aircall Alternative?

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Sales And Support Oriented Software

CloudTalk is designed with support and sales teams in mind. We offer automation and performance tracking features, like Power dialer, Call recording and Monitoring, Call forwarding, Call queuing, Real-Time Statistics, Call history, etc.

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Strong Price-to-value Ratio

CloudTalk is an affordable solution that doesn’t fall short on performance. Starting at $20 user/month, our software is suitable for businesses of any size, and offers plenty of popular integrations for sales and support. For example, Salesforce and Zendesk.

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Advanced IVR With Strong Analytics

Within CloudTalk’s Call Flow Designer, you can create complex IVR call flows with multiple menus and sub-menus. Our IVR analytics provide detailed metrics, like the number of calls that reached a particular menu or sub-menu.

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“We use Salesforce as our CRM, and the integration with CloudTalk has been seamless. It has enabled us to provide a more personalized experience for our customers and improve our overall service quality.” 

Elay Sasson — Call Center Sales Manager at MyHeritage 
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Enjoy Crystal Clear Calls Worldwide

Even a few minutes of outage can cost businesses thousands of dollars. CloudTalk offers a powerful, reliable connection with your global customer base, no matter where you’re located. We have built strong relationships with telco partners across the globe to secure better calling routes. CloudTalk is also a registered operator in multiple countries which helps us control important aspects of call quality. 

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Scale Your Team With Full Flexibility

While Aircall works well with smaller teams, CloudTalk is a flexible solution, ideal for scaling businesses. Expand globally without changing providers every few months as your team grows. To ensure a seamless calling experience worldwide, we also offer the highest number of international numbers in the market. Choose from 160+ options, establish a local presence, and save on fees. 

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”As a global business, we were in dire need of a reliable and flexible VoIP solution that could handle our international communication requirements without bogging us down with time-consuming paperwork. That’s when we found CloudTalk, and it has been a game-changer for us.” 

Ibrahim Imam – Co-Founder, Group Co-CEO, CEO MENA & APAC at PlanRadar

Follow Real-Time, Unified Statistics

Easily access all statistical reports and make informed decisions based on real-time data. CloudTalk’s new call center analytics software allows you to get in-depth insights into your calls, including steps, reasons for missed calls, and more. With the upgraded sorting system, you can focus on the metrics that matter the most across 4 brand-new categories: Agents, Groups, Call Logs, and Messages.

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“With the new Analytics, I see every step of the way. Was the call missed because my agent was offline? Was it because they were idle? Just busy and already on call? These different steps are really important for us because they give us a better understanding of our teams’ setup.”

Nelly Donnelly – Service Delivery Manager at Nokia

Grow your business with #1 Rated Aircall Alternative

Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms

4.4/5

253 reviews

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4.2/5

527 reviews

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4.4/5

305 reviews

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4.5/5

253 reviews

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FAQ

What are popular Aircall alternatives?

There are several alternatives to Aircall, depending on your business needs and budget. Some popular options include CloudTalk, Talkdesk, RingCentral, and Dialpad. To learn more about why CloudTalk can be your ideal Aircall alternative.

What are Aircall’s advantages and disadvantages?

Aircall is a highly-rated cloud-based phone system that offers features such as call routing, IVR, and call recording, as well as integrations with popular business tools like Intercom and HubSpot. On the flip side, it is missing some important call center features, such as callback or text messages. Their IVR misses certain advanced capabilities, and is only available in 5 languages.

How much does Aircall cost?

Aircall’s pricing plans start at $30 per user per month for the Essential plan, which includes features such as call routing, IVR, and integrations with popular business tools. The Professional plan, which offers additional features such as advanced analytics and live monitoring, starts at $50 per user per month. Aircall also offers Custom plans. For pricing information on that one, you have to contact their team.

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Connect agents, customers and other software, together in the cloud

Discover how CloudTalk can provide you with unparallel control over your customer’s experience and start matching their expectations today

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