Looking for the seamless Aircall alternative?

CloudTalk is a budget-friendly choice for businesses of any size. Enjoy crystal clear calls with a reliable software solution. There is no annual contract to tie you down. We also don’t require a minimum of 3 users.

Call center from the inside

Hundreds of businesses have already switched to CloudTalk. It is rated the best Aircall alternative on G2 for 2021

Compare CloudTalk vs Aircall.
Migrate hassle-free.

Compare Aircall vs CloudTalk and see whether CloudTalk might be a good fit.

cloudtalk
Aircall
Monthly billing
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nbsp;Annual billing only
Price (per user/ per month)
$25 - $40
$30 - $50
Price (per 10 users/ per month)
$250 - $400
$300 - $500
Price (per 50 users/ per month)
$1 250 - $2 000
$1 500 - $2 500
Reliability
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Minimum number of users per account 1 3
Maximum number of callers in queue unlimited 5
Call masking
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Open API
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available only in custom plan
Call center analytics
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Call recording
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Voicemail
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Smart dialers (power dialer, predicitve dialer, smart dialer)
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offers only power dialer option
IVR
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Smart call routing
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3-way calling
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Porting an existing number
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Unlimited analytics history
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Automated callback
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Dedicated account & onboarding manager
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Access to API developer support
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Sentiment analytics on request
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Speech to text on request
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Comparison data is based on an analysis from Q4, 2021.
Comparing CloudTalk Essential vs Aircall Essentials plan paid annually.


migration illustration

Automatic data transfer: Aircall to CloudTalk

With CloudTalk’s migration tool, you can upload your Aircall data with a single click. Switching has never been easier. We transfer the following:

Complete customer contact information

Agents/users

Call history

Top-class functions

We assure you that you always have what you need right on hand, within one efficient and user-friendly interface. Benefit from powerful CRM, e-commerce, or helpdesk integrations. Utilize our 50+ advanced calling tools.

CloudTalk allows discovering your interaction quality through call monitoring, calling locally from anywhere with the International numbers option, and creating a sophisticated IVR menu through Call flow designer.

complex dashboard

Curious how does it look inside CloudTalk?
Take a closer look   


Rich portfolio of features

Besides automation, CloudTalk offers 50 + advanced tools to enhance your services. Let your agents handle the most suitable cases with Skill-based routing.

Choose custom music and Personalized greetings based on specific situations. Another handy feature, Agent status, enables your employees to set up their availability. It distinguishes which agent is unoccupied at the given moment.

Seamless data overview

Track your performance directly in CloudTalk software. Follow complex statistics and gain straightforward information on your calls and agents. You can also use the Call Center Dashboard to monitor real-time activities.

call center analytics dashboard

#1 Rated call center software

Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms

4.5/5 – 225 reviews

Read the reviews

4.3/5 – 347 reviews

Read the reviews

4.5/5 – 272 reviews

Read the reviews

4.5/5 – 225 reviews

Read the reviews


More benefits

Here are three additional reasons to consider CloudTalk

global call center connections

Rich server infrastructure

We have built relationships with telco partners all across the world. That’s why you will always have a strong connection via the best possible call routes. CloudTalk is also a registered operator in multiple countries.

agents illustration small

Passionate customer support

If any problem or question occurs, our well-trained team is at your hand. Always ready to help. Many clients agreed that the personal approach is something that sets us apart from our competition.

Illustration improve sales efforts

Fit for your business growth

CloudTalk turns mediocre support into a smooth experience. We help you optimize your customer service in order to grow your business faster. Build awesome relationships. Gain clients’ trust and empower satisfaction.

Better experience for your customers

Start 14 days free trial

Fill in the form and experience cloud-based contact center for innovative businesses by yourself. Be the company your customers want you to be. Set up takes just 5 minutes.