Enjoy crystal clear international calling with seamless Aircall alternative

Deliver the best customer experience while still keeping an eye on your budget. CloudTalk is a pocket-easy VoIP Aircall Alternative for businesses of any size.

No minimum of 3 users

Power Dialer, Predictive Dialer, and Smart Dialer

Pipedrive, Front, Freshdesk, and other 30+ integrations

Hundreds of businesses have already switched to CloudTalk. It is rated the best Aircall alternative on G2 for 2021

Compare CloudTalk vs Aircall.
Migrate hassle-free.

Compare Aircall vs CloudTalk and see whether CloudTalk might be a good fit.

cloudtalk
Aircall
Price (per user/ per month)
$25 - $50
$35 - $50
Price (per 10 users/ per month)
$250 - $500
$300 - $500
Price (per 50 users/ per month)
$1 250 - $2 500
$1 500 - $2 500
Reliability
nbsp;
nbsp;
Minimum number of users per account 1 3
Maximum number of callers in queue unlimited 5
Call masking
nbsp;
nbsp;
Open API
nbsp;
available only in custom plan
Call center analytics
nbsp;
nbsp;
Call recording
nbsp;
nbsp;
Voicemail
nbsp;
nbsp;
Smart dialers (power dialer, predicitve dialer, smart dialer)
nbsp;
offers only power dialer option
IVR
nbsp;
nbsp;
Smart call routing
nbsp;
nbsp;
3-way calling
nbsp;
nbsp;
Porting an existing number
nbsp;
nbsp;
Unlimited analytics history
nbsp;
nbsp;
Automated callback
nbsp;
nbsp;
Dedicated account & onboarding manager
nbsp;
nbsp;
Access to API developer support
nbsp;
nbsp;
Sentiment analytics on request
nbsp;
Speech to text on request
nbsp;

Comparison data is based on an analysis from Q4, 2021.
Comparing CloudTalk Essential vs Aircall Essentials plan paid annually.

Why is CloudTalk the best go-to solution over
all Aircall Alternatives?


migration illustration

Automatic data transfer: Aircall to CloudTalk

With CloudTalk’s migration tool, you can upload your Aircall data with a single click. Switching to the more user-friendly Aircall Alternative has never been easier. We transfer the following:

Complete customer contact information

Agents/users

Call history

No credit card required

Top-class functions

We assure you that you always have what you need right on hand, within one efficient and user-friendly interface. Benefit from powerful CRM, e-commerce, or helpdesk integrations. Utilize our 50+ advanced calling tools.

CloudTalk allows discovering your interaction quality through call monitoring, calling locally from anywhere with the International numbers option, and creating a sophisticated IVR menu through Call flow designer.

No credit card required

complex dashboard

Curious how does it look inside CloudTalk?
Take a closer look   


features

Rich portfolio of features for improved performance

Besides automation, CloudTalk offers 50 + advanced tools to enhance your performance and services. Let your agents handle the most suitable cases with Skill-based routing.

With this Aircall Alternative, you can choose custom music and Personalized greetings based on specific situations. Another handy feature, Agent status, enables your employees to set up their availability. It distinguishes which agent is unoccupied at the given moment.

No credit card required

Seamless data overview for real-time key decisions

Track your performance directly in CloudTalk software. Follow complex statistics and gain straightforward information on your calls and agents. You can also use the Call Center Dashboard to monitor real-time activities.

No credit card required

call center analytics dashboard

Grow your business with #1 Rated Aircall Alternative

Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms

4.5/5 – 225 reviews

Read the reviews

4.3/5 – 347 reviews

Read the reviews

4.5/5 – 272 reviews

Read the reviews

4.5/5 – 225 reviews

Read the reviews


More benefits

Here are three additional reasons to consider CloudTalk over Aricall

global call center connections

Rich server infrastructure

We have built relationships with telco partners all across the world. That’s why you will always have a strong connection via the best possible call routes. CloudTalk, unlike Aircall, is also a registered operator in multiple countries.

agents illustration small

Passionate customer support

If any problem or question occurs, our well-trained team is at your hand. Always ready to help. Many clients agreed that the personal approach is something that sets us apart from all Aircall Alternatives.

Illustration improve sales efforts

Fit for your business growth

CloudTalk turns mediocre support into a smooth experience. We help you optimize your customer service in order to grow your business faster. Build awesome relationships. Gain clients’ trust and empower satisfaction with the reliable Aircall Alternative.

Have a question you need answered?

If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at

How does free trial work?

Simply send us your contact information and we will send you access to a free CloudTalk trial with no strings attached. You can immediately start making phone calls with CloudTalk.

What are your outbound call prices?

Each package includes one standard local or toll-free number for free. Prices of outbound calls vary, please contact us for more details.

Who is an user?

Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user you can imagine your agent, supervisor, analyst, administrator etc.

Can I change my subscription plan anytime?

Plans billed annually can only upgrade to a higher tier plan (e.g. From Essential to Expert). It’s not possible to downgrade on annual billing.

Can I use CloudTalk for more activities?

Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system or active call center. Our solution is perfect for companies operating several e-commerce at the same time in need of separate customer support for each e-commerce.

What about data safety?

The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more at our page dedicated to Security.

Do you provide discounts for new customers?

Yes, if you sign up for CloudTalk for 12 months in advance, you will get more than 30% discount on the price of your package.