Virtual Voicemail: Access Voicemails Anytime, Anywhere
Manage business voicemail messages with ease. CloudTalk’s Virtual Voicemail helps you adapt your workflow and gives you access to voicemails wherever you are and whenever you need them.
You will hear the CloudTalk ringtone when calling:
How Does Virtual Voicemail Work?
Let customers reach you even outside of business hours or when all agents are busy. With CloudTalk’s voicemail system, you can be sure no call goes unnoticed. Each unanswered call is routed to voicemail, so customers can leave you a message. You can find the voicemail message right away in the list of missed calls and listen to it directly from your internet browser.
What Makes Virtual Voicemail Unique?
Automate Voicemail Messages Distribution
Create individualized or group voicemail messages for your virtual phone system. Our voicemail will send a client’s message to the appropriate agent or group of agents, so they can respond to the query. For example, if your customer wishes to talk to tech support, the message will go directly to a specific tech support agent or the whole group of agents.
Get Notified Anywhere
Stay organized with a voicemail to email tool. Our voicemail service automatically generates and sends a notification to your email inbox anytime you get a voicemail message. Each email includes a recording and a transcript of the message.
Create Custom Greetings
Our virtual voicemail allows you to personalize your messages as much as you need. You can easily create custom greetings and messages for specific business needs. Tailor them to fit various scenarios and make sure your customers hear exactly what you want them to hear.
Learn From Voicemail Metrics
CloudTalk’s voicemail system lets you see the history of all voicemails, also available in graphs. The data displayed includes who left the message when the message was recorded and the caller’s phone number. This information allows you to optimize workflows better and adapt your virtual phone system to the needs of your customers.
Get a first-hand experience
“CloudTalk app is available on multiple platforms with call and text capability. Additional features like call routing or voicemail are also great.”“
How To Set Up
Click to Call
Log in to your
Navigate to call history
Click on the contact whose voicemail message you are seeking
Find “Voicemail” on the top of the page
Listen to the recording in the section “Play call recording”
What is a virtual voicemail?
Virtual voicemail is a feature which provides you with online storage for your missed calls. All voicemails are safely stored in the cloud. The virtual voicemail tool can also forward calls to another phone number. If you are using the same phone line for your dial-up modem, CloudTalk will notify you about new voicemail via a pop-up window or email.
Check also our voicemail drop feature.
How to create a custom voicemail?
When clients call you, greeting is your initial contact with them. With CloudTalk, you can create custom voicemail greetings based on specific situations (outside business hours, on-hold, etc.). Simply record your greeting, choose a name for it and upload it as an MP3 file. You can even create an individual personalized greeting for each contact.
You May Also Like
Voicemail Drop lets your reps record and save their own voicemail messages.
Create your multi-level interactive voice response (IVR) menu to guide the caller through different options.
Call Flow Designer
Set a customized sequence of steps individually for each phone number according to your evolving business needs.
SMS / Text messages
Send your customers personal messages or general notifications and make your contact center much more effective.