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IT & Operations
Sales
Customer support
Company-wide
Software & Tech
Financial Services
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Remote teams
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Calling for HubSpot
Micro Business
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Easily Call Clients Abroad
Enjoy smooth outreach with AI-powered calling software. Unlock 160+ international markets.
Trusted by 4,000+ companies worldwide
We Pave Your Path to Success
Call Abroad Seamlessly
Connect to your global customer base as if you were local, with 160+ international numbers.
Save With Top Call Quality
Get stable calls to prevent churn, cut support costs, and maintain a professional image.
Have All Data at Hand
Boost workflows by automatically syncing data from CloudTalk with other systems you love.
Enhance Global Outreach
Build trust in key countries to enhance your company’s international outreach. Call abroad like a local from 160+ international numbers (the widest range on the market) and empower customer-facing teams to seamlessly connect with your global clientele.
When using our previous solution, we had to use a single phone number and people didn’t answer unknown phone numbers from abroad. That slowed us down. Now, we spend around 100,000 minutes per quarter on phone calls, using 35 international numbers. Thanks to CloudTalk, we can run our call center from a single office while keeping an international presence.
Cut Costs With Stellar Call Quality
Don’t let connectivity issues hinder your operations. CloudTalk provides your team with unparalleled call stability, eliminating latency and preventing call drops. Crystal-clear sound guarantees spotless CX, establishes you as a trusted service, eliminates churn, and lowers support costs.
CloudTalk app is very user-friendly. Easy to use and I always have the best quality of calls that help me always reach my targets. Smooth and clear conversations while using CloudTalk are superb 👏
Integrate to Boost Response Time
Elevate efficiency by seamlessly integrating CloudTalk with your preferred systems. Automate data synchronization and effortlessly access critical information in one place. Ensure agents have all the resources they need to offer a highly efficient and responsive customer service experience.
CloudTalk’s integration with other business tools such as CRM and helpdesk software enhances the user experience by providing a seamless workflow for customer interactions.
Plans worth every dollar
Starter
$25
$34
/ month
Per user/month. Billed annually.
Per user/month. Billed monthly.
What’s included?
- Unlimited inbound & intracompany calls
Free inbound calling is unavailable for toll-free numbers & some high-cost countries.
- International numbers (160+ countries)
- Softphone for desktop, iOS, Android
- Call recording
- Click to call, Automated call distribution & Unlimited call queuing
- Email & Chat support
- Unlimited domestic calling within US & Canada
Domestic minutes apply to calls within the US and Canada. Contact us to apply.
- Unlimited inbound & intracompany calls
Free inbound calling is unavailable for toll-free numbers & some high-cost countries.
- International numbers (160+ countries)
- Softphone for desktop, iOS, Android
- Call recording
- Click to call, Automated call distribution & Unlimited call queuing
- Email & Chat support
- 500 outbound minutes per user/month domestic
Domestic minutes apply to calls within Austria, Czech Republic, France, Germany, Hungary, Italy, Netherlands, Slovakia, Spain, or the United Kingdom. Contact us to apply.
- Unlimited inbound & intracompany calls
Free inbound calling is unavailable for toll-free numbers & some high-cost countries.
- International numbers (160+ countries)
- Softphone for desktop, iOS, Android
- Call recording
- Click to call, Automated call distribution & Unlimited call queuing
- Email & Chat support
Essential
$30
$39
/ month
Per user/month. Billed annually.
Per user/month. Billed monthly.
What’s included?
- All Starter features, plus…
- 24/7 live human support
- Advanced real-time analytics with unlimited history
- Integrations to other systems & API
- IVR, Skill-based routing, AI Smart queueing
- Global SMS / MMS messages
- Unlimited concurrent calls
- Workflow Automation
- All Starter features, plus…
- Unlimited domestic calling within US & Canada
Domestic minutes apply to calls within the US and Canada. Contact us to apply.
- 24/7 live human support
- Advanced real-time analytics with unlimited history
- Integrations to other systems & API
- IVR, Skill-based routing, AI Smart queueing
- Global SMS / MMS messages
- Unlimited concurrent calls
- Workflow Automation
- All Starter features, plus…
- 1,000 outbound minutes per user/month domestic
Domestic minutes apply to calls within Austria, Czech Republic, France, Germany, Hungary, Italy, Netherlands, Slovakia, Spain, or the United Kingdom. Contact us to apply.
- 24/7 live human support
- Advanced real-time analytics with unlimited history
- Integrations to other systems & API
- IVR, Skill-based routing, AI Smart queueing
- Global SMS / MMS messages
- Unlimited concurrent calls
- Workflow Automation
Popular
Expert
$50
$69
/ month
Per user/month. Billed annually.
Per user/month. Billed monthly.
What’s included?
- All Essential features, plus…
- 24/7 live agent support (incl. phone)
- Salesforce integrations
- Advanced support features
Including Smart detection of resolved missed calls, Callback, VIP Queues and many others
- Advanced sales features (Power dialer, Smart dialer)
- Live call monitoring & wallboards
- Mandatory call tagging
- Single Sign-On (SSO)
- All Essential features, plus…
- Unlimited domestic calling within US & Canada
Domestic minutes apply to calls within the US and Canada. Contact us to apply.
- 24/7 live agent support (incl. phone)
- Salesforce integrations
- Advanced support features
Including Smart detection of resolved missed calls, Callback, VIP Queues and many others
- Advanced sales features (Power dialer, Smart dialer)
- Live call monitoring & wallboards
- Mandatory call tagging
- Single Sign-On (SSO)
- All Essential features, plus…
- Unlimited outbound calls domestic (landline and mobile)
Domestic minutes apply to calls within Austria, Czech Republic, France, Germany, Hungary, Italy, Netherlands, Slovakia, Spain, or the United Kingdom. Contact us to apply.
- 24/7 live agent support (incl. phone)
- Salesforce integrations
- Advanced support features
Including Smart detection of resolved missed calls, Callback, VIP Queues and many others
- Advanced sales features (Power dialer, Smart dialer)
- Live call monitoring & wallboards
- Mandatory call tagging
- Single Sign-On (SSO)
Custom
Contact us
for tailor-made offer
What’s included?
- All Expert features, plus…
- Unlimited worldwide call packages
- Custom onboarding & Priority support
- Custom reporting
- Enterprise-level security
- Developer support
- SLA
- All Expert features, plus…
- Unlimited worldwide call packages
- Custom onboarding & Priority support
- Custom reporting
- Enterprise-level security
- Developer support
- SLA
- All Expert features, plus…
- Unlimited worldwide call packages
- Custom onboarding & Priority support
- Custom reporting
- Enterprise-level security
- Developer support
- SLA
AI Conversation
Intelligence
$19
$19
/ month
Early bird price per agent/month.
Early bird price per agent/month.
What’s included?
- Topic Extraction
- Call Transcription
- Automatic Summaries & Tags
- Talk/Listen Ratio
- Sentiment Analysis
- Trending Topics
- Transcript Keyword Search Coming Soon
- CRM Integration
- Keyword Monitoring Coming Soon
- Call Scoring Coming Soon
Get Top-level 24/7 Support
Get your issue addressed within seconds. Our support is active 24 hours a day, 7 days a week, with <1 minute response rate.
Calling in Minutes
Easily set up, use, and administer your inbound call center software. Get it up and running in no time – no hardware or IT support needed.
See Instant ROI
Reach excellence thanks to 100+ productivity features. CloudTalk empowers IT & Operations Directors to achieve strategic objectives.
"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies between our agents and gain a much better understanding of our teams' setup."
Nelly Donnelly Service Delivery Manager
See customer story
"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend."
Yohann Bensadoun Global Supply Growth
See customer story
"Our call volume tripled in only 2 years, from around 10,000 calls to 30,000 per quarter and with CloudTalk, we can now handle all of this communication easily. It was an excellent choice."
Frederico Lopes Head of Customer Service
See customer story
"We have seen a significant increase in our outbound call volume since we started using CloudTalk and we can now reach out to more prospects and customers than ever before."
Elay Sasson Call Center Manager
See customer story
Related Content
FAQs
How much does VoIP cost for a business?
CloudTalk, as a provider of VoIP (Voice over Internet Protocol) services tailored for businesses, offers a range of pricing plans that can vary widely depending on the features, number of users, and specific needs of your business. As of last update, pricing for VoIP services like CloudTalk could start from around $25 per user per month for basic plans, with more advanced features and functionalities driving the price higher.
What are the three types of VoIP services?
– Residential VoIP Services: Designed for home use, allowing users to make calls over the internet instead of traditional telephone lines.
– Business VoIP Services: Tailored for businesses, offering advanced features like call routing, voicemail to email, conference calling, and more, to support business operations.
– Mobile VoIP Services: Created for mobile devices, enabling users to make VoIP calls using their smartphones via an app, which is particularly useful for businesses with a mobile workforce or for personal use.
Which is the most popular VoIP service?
The most popular VoIP services often include those provided by major players like RingCentral, 8×8, and Aircall, with CloudTalk also gaining traction for its business-centric features and user-friendly interface.
How to use VoIP for business?
– Evaluate Your Needs: Determine the size of your team, the features you need (like call forwarding, IVR, conference calls), and your budget.
– Choose a VoIP Provider: Select a provider (like CloudTalk) that fits your business needs and budget. Consider the scalability, reliability, and customer support they offer.
– Set Up Your System: Follow the provider’s instructions to set up your VoIP system. This might involve installing software on computers or an app on smartphones, and possibly setting up VoIP phones.
– Train Your Team: Ensure your team knows how to operate the VoIP system effectively, including making calls, transferring calls, and using any other features your chosen system offers.
– Monitor and Adjust: Use the analytics and reporting tools provided by your VoIP service to monitor usage, quality of service, and customer satisfaction, and adjust your setup as needed.
CloudTalk is a data-driven solution for exceptional customer experience and intelligence is a key part of it.
Schedule a demo today and find out for yourself.
