Looking for a modern Five9 alternative
ideal for the home office?


Call Quality: Globally distributed server infrastructure


For each business size: Small, medium to large, and enterprises.


Country Coverage: 160+ international numbers

Let’s talk! Book a strategy call today!

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Starts at $25 per user/month, billed annually.

Starts from $ 100

Free Trial

Yes and doesn’t require a credit card.



9 globally distributed data centers

data center in US and Europe only

Productivity Features (Call Tagging, Comments, After-Call Work, etc.)

Smart Call Routing

Automated Callback

Click-to-Call Extension


Queue Callback

Sentiment Analytics

4,000+ call centers and phone systems powered by CloudTalk and counting

#1 Rated call center software

Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms


260 reviews


840 reviews


310 reviews


260 reviews

Turn your CloudTalk into a much larger and powerful tool

Expand your business toolstack with a business calling software that can
be easily integrated into your existing CRMs, ecommerce or helpdesk tools,
like Salesforce, Freshdesk, Help Scout, and dozens more.

Rich portfolio of advanced features

CloudTalk offers all features modern telephony solutions should have. Seamlessly track your data. Enjoy the smoothest calling experience. Make sure your agents always perform well with plenty of monitoring options.

call center analytics dashboard

Data and statistics

Contact history: This allows you to see complete up-to-date information on callers, orders, chats or notes, and have a comprehensive overview of their previous activities in one place.

Emotion analytics: One of the top trends in analytics and data collection. After each call, your agents are asked to rate the mood of the conversation by selecting one from five emoticons with a single click.

Crystal-clear sound in bug-free software

Do you have to yell at your customers due to weak sound quality? Using CloudTalk, you can simply smile and enjoy a smooth conversation. With us, you will even hear a needle fall.

If you experience connection issues, call drops or slow loading times, we also have a solution. When a call quality falls below a certain level, CloudTalk automatically changes the call route in real-time.

call quality

Curious how does it look inside CloudTalk?

CloudTalk is a user-friendly cloud-based phone software for sales and support teams. It is used by startups, scale-ups, SMEs, or eCommerce to improve customer experiences and team performance.

How do free trials work?

Simply send us your contact information and we’ll get you set up with a free, no-strings-attached CloudTalk trial. You can start dialing immediately and enjoy our full range of features and integrations for two fun-filled weeks.

What are your outbound call prices?

Each package includes one standard local or toll-free number for free. Prices of outbound calls vary. Please contact us for more details.

Who is a user?

Users work for your company and communicate with your existing and potential customers. You can add or remove users at any time and in just a few clicks. Users are agents, supervisors, analysts, administrators, etc.

How often can I change my billing plan?

Plans billed annually can only upgrade to a higher tier plan (e.g. From Essential to Expert). It’s not possible to downgrade on annual billing.

How else can I use CloudTalk?

CloudTalk can be used in many different ways: for customer support, as a contact center, or simply as an all-in-one virtual phone system. Our solution is also perfect for companies operating different e-commerce platforms at the same time, as the ability to set up separate customer support channels can make all the difference.

What about data safety?

The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more on our dedicated security page.


Connect agents, customers and other software, together in the cloud

Discover how CloudTalk can provide you with unparallel control over your customer’s experience and start matching their expectations today

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