Boost First-Call Resolution by 85%
Attend to more customers and increase revenue via automation and quick implementation. Our enterprise-level calling software saves your time, so you can fully focus on driving positive business results.
Trusted by 30,000+ sales & support professionals to power more & better conversations
Support Your Global Business Operations
Resolve Inquiries
Faster
Avoid losing customers over communication bottlenecks. CloudTalk’s automation tools, such as advanced IVR, allow you to resolve customers’ issues quicker.
Nail The Code-free
Setup
Forget coding, avoid hardware installation, and reduce IT support costs by up to 15%. Set up your calling software in minutes and start attending to customers straight away.
Keep Operating During Outages
Even a few seconds of outage can cost you thousands of dollars. In case of emergency situations, CloudTalk automatically reroutes your calls, ensuring smooth operations.
Protect Data With Bulletproof Security
Keep customers’ data safe from cybercrime at all costs. Implement end-to-end call encryption to make sure that your calls and cloud messages are secured and that only an intended recipient can access them.
Record and store calls in compliance with data regulations, like GDPR, using CloudTalk’s encrypted call recording.
Finally, for maximum protection, our 24/7 security team provides you with safe login procedures, multi-factor authentication, and regular software updates.
As a global business, we were in dire need of a reliable and flexible VoIP solution that could handle our international communication requirements without bogging us down with time-consuming paperwork. That’s when we found CloudTalk, and it has been a game-changer for us…
Co-Founder, Group Co-CEO, CEO MENA & APAC at PlanRadar
Increase Pickup Rates With Local Numbers
CloudTalk lets you choose from the widest range of international numbers on the market and become a local business in 160+ countries.
When calling from a local number, prospects are more likely to answer your calls. Build an image of a trusted business and boost your pickup rates.
International numbers also drastically reduce your telephone costs by avoiding high calling fees.
Our goal was to have a fully featured phone system with flexibility to change everything when needed. We also wanted to get international numbers from more than 20 countries and to be integrated with Salesforce Service Cloud. CloudTalk was a perfect match for that…
Small-Business
Transform the way you work
Provide a great calling experience with a multi-level IVR menu. Ensure that customers always get the answer they are seeking by reaching the right agent.
Speed up your sales campaigns, connect with 3x more clients per day, close more deals, and significantly boost your return on investment with a Power Dialer.
Bring order to your processes with 100+ popular integrations. Automatically sync data with our calling software, and have all information in the palm of your hand.
Embrace the freedom of multichannel experience and work conveniently via a platform of your choice: a web browser, a desktop application, or a mobile application.
Not on your computer? Catch each customer interaction with Virtual Voicemail and put your mind at ease outside of business hours. Access your voicemails wherever you are.
Amplify Human Potential
CloudTalk’s AI-powered insights save you hours of work every week. Automate processes, identify customer preferences and assess the effectiveness of your CX strategies easily. Leverage AI to truly get to know your business.
Flexible Pricing Plans to Scale with You
Compare our plans
We’ve helped thousands of global companies
Case studies featuring customers who are building faster.
Global Sales Engine Powered by Connected Conversations
“CloudTalk’s AI transcripts and analytics make it easier to track talk ratios, discovery depth, and regional performance—all without requiring formal training to get started.”
Revolutionizing Revolut’s Efficiency and Saving 40+ Hours
"Thanks to CloudTalk’s reliability, we could improve sales teams’ performance and close more deals than we could have ever imagined."
Increasing productivity for 200 customer support agents
"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies and gain a much better understanding of our teams."
Delivering success for Glovo’s customer support team
"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way."
Resources
Related Content
Remote Software
Operate worldwide with remote software and reduce costs thanks to quick setup.
Read more about Remote Software
Outbound Software
Connect to more customers with real-time insights and build a stronger pipeline.
Read more about Outbound Software
Company-wide
Slash Support Costs by 33%. Streamline operations to meet customer demands.
Read more about Company-wide
Geo Numbers Pricing
See activation and monthly fees for local numbers from 160+ countries.
Read more about Geo Numbers PricingCloudTalk is a data-driven solution for exceptional customer experience and intelligence is a key part of it.
Schedule a demo today and find out for yourself.
Frequently asked questions
A PBX is an acronym for Private Branch Exchange. It is a private telephone network that lets users talk to each other. It manages the routing and advanced calling features for inbound and outbound calls.
Setting up a PBX system is not an easy task. Companies often must use the help of systems administrators with rich telco experience. To use the PBX system, you also need a physical space to place it. Like a server room.
An enterprise Voice over Internet Protocol (enterprise VoIP) is software for calling through the internet. It is specifically designed to fit the needs of large organizations. Enterprise VoIP provides the full range of publicly switched telephone network (PSTN) services, as well as additional services.
Both PBX and VoIP have their advantages and disadvantages. PBX is reliable, secure, and provides high call quality, but the initial setup and maintaining the system are costly. VoIP, meanwhile, is very flexible and scalable, plus the cost of maintaining the structure is much lower than with traditional lines.
Unified Communications as a Service (UCaaS) is a cloud delivery model that offers a variety of communication and collaboration services.
UCaaS provides flexibility and scalability for core business tasks. Many UCaaS vendors also offer contact center features, including auto-attendant, interactive voice response, call routing, and CRM (customer relationship management) integrations.
An enterprise phone system is a comprehensive communication solution tailored for large businesses. It combines various features such as voice calling, conferencing, messaging, and collaboration tools in a unified platform. With an enterprise business phone system, businesses can enhance internal and external communication, improve productivity, and streamline operations.
Enterprise VoIP (Voice over Internet Protocol) is a technology that enables businesses to make phone calls over the internet instead of traditional phone lines. It converts voice signals into data packets and transmits them through IP networks. With enterprise VoIP, organizations can enjoy cost savings, scalability, and advanced communication features.
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.
Get in touch