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Robust Call Center Solution for Market Leaders

Reach locals, globally. Rely on a secure and robust cloud phone solution that easily integrates into existing workflows. Take your business to the next level and have your teams create winning customer experiences together.

Enterprise-Class Performance

AVAILABLE

24/7

Customer Support

SECURE

24/7

Security and Data Monitoring

SCALABLE

70+

Premium Features

RELIABLE

99.99%

Uptime SLA

Unified Approach to Enterprise Communications

Countless Integrations

Connect CloudTalk to the tools you already use and love. We offers native integrations with the most popular CRMs, Helpdesks, and Business tools. Access phone call details in your CRM or see callers’ CRM information in CloudTalk with our 2-way sync solutions.

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Real-Time Data

Make smarter business decisions based on relevant data. With premium & advanced analytics, you can track, measure and boost the performance of your agents. Our innovative call center features help you improve and personalize communication with customers.

WORLD-LEADING FEATURES

Fully Cloud-Based

Run your business on a global level with a local presence in 160 countries. Make and receive calls from your browser on your desktop or using our mobile apps, wherever you are. Remote-ready, seamless setup under 5 minutes, accessible from anywhere. Simplify how you interact with your customers.

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Call Quality

Just one 60-minute outage can cost businesses thousands, or even millions, of dollars. To ensure you connect with your stakeholders worldwide without issue, we provide you with a strong network of telco partners across the globe.

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Purpose-Fit for All Your Enterprise Needs

Easily Scalable Around The World

Acquire international numbers from more than 160 countries. We have a strong network of telco partners across the globe, so you can connect with your stakeholders worldwide without interruption.

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Single Sign-On For Many Tools

We want to make the process of signing in to various apps more convenient and secure for your employees. That is why you can now sign in to CloudTalks’ apps with their SSO credentials.

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SQL Exporter

Connect your call center data from CloudTalk to your business intelligence tools and start building dashboards and statistics that matter most to your business. No need for coding skills.

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Enterprise-Level Security

The CloudTalk team follows recommendations established by security standards ISO 27001/27002, regular penetration testing, security white papers, SSOs, PCI/DSS and the OWASP security project. CloudTalk is GDPR compliant. All our customers’ data are partitioned and encrypted to ensure that they cannot be accessed by other clients or unauthorized persons.

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Developers Support

Your dedicated Technical Account Manager knows your setup and history, so no time is wasted on fixing problems that come up. Since your TAM is highly knowledgeable on your enterprise solution system, they can help you choose the features and solutions that will best help you, which solutions to avoid, and how to continually use tools for prime effectiveness in your business operations.

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Workflow Automation

Streamlinie and automate yourbusiness processesto reduce the time spent on unnecessary, repetitive or laborious tasks. Create automation workflows in just two clicks, such as speech-to-text or mass SMS sending.

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Why Our Clients Love CloudTalk

“Thanks to CloudTalk, we can offer our services globally without unnecessary additional fees. Each agent has their own number, which allows easy and fast communication with clients. We have aquired 60+ international numbers. CloudTalk is a daily help for CoachHub’s support, sales, finance and HR teams.“

Michael Zeitlin

Team Lead, Global Revenue
Operations at CoachHub

“CloudTalk takes real-life client issues into consideration, and it’s well-equipped to tackle even the most particular requirements. Our team’s efficiency and costs have improved drastically: the onboarding of couriers is now practically fully automated.“

Yohann Bensadoun

Global Head of Ops Solutions
at Glovo

Thomas Finan - Head of Customer Service at FINOM

“With CloudTalk’s integrations, we were able to radically improve our efficiency: the time it took agents to prepare for their next call dropped from 60 to 7 seconds. That really matters when you are making more than thousands calls per month.“

Thomas Finan

Head of Customer Service at FINOM