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Automation that moves you forward.
Build custom workflows in minutes, get more power from your tools and connect the apps you already love.
CloudTalk’s integration with Zapier lets you…
Workflow Automation
Create custom workflows with case-specific triggers and actions for any task – no coding required
Template Library
Save time thinking up automations by leveraging Zapier’s extensive library of pre-made workflows.
Operational Overview
Get a bird’s eye view of all your tools and automations in a single place and maintain operation efficiency.
CROSS-PLATFORM
One platform for all your needs
Manage your CloudTalk integration directly from Zapier and personalize your teams’ experience to remove repetitive tasks and maximize productivity.
50+ FEATURES
Streamlined calling
Access more than 50 different features and leverage AI to automate your daily tasks, reduce human error and streamline outbound and inbound calling.
ANALYTICS AT SCALE
Understand cause and effect
View your call center data through the lense of overall business performance. Identify issues and react in real time to reinforce your bottom company’s line.
"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies between our agents and gain a much better understanding of our teams' setup."
Nelly Donnelly Service Delivery Manager
See customer story
"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend."
Yohann Bensadoun Global Supply Growth
See customer story
"Our call volume tripled in only 2 years, from around 10,000 calls to 30,000 per quarter and with CloudTalk, we can now handle all of this communication easily. It was an excellent choice."
Frederico Lopes Head of Customer Service
See customer story
"We have seen a significant increase in our outbound call volume since we started using CloudTalk and we can now reach out to more prospects and customers than ever before."
Elay Sasson Call Center Manager
See customer story
FAQs
What is Zapier integration, and how to use it?
Zapier is a tool that can enhance your workflow automation by connecting more than 5,000 apps with each other. In essence, it helps you automate repetitive tasks between two or more apps, acting as a communicational bridge. When a specific event happens in one app, Zapier can tell another app to perform a particular action – automatically.
How does the Zapier + Cloudtalk integration work and what are the benefits
By integrating Zapier with CloudTalk, you will be able to automate your daily workflow by connecting CloudTalk, with more than 1,500 apps. Zapier acts as a bridge between various applications and lets you initiate calls, send notifications, update contact details, send emails, add rows in a Google Sheet, update contact information in your CRM, and more.
Benefits of the Zapier + Cloudtalk integration:
– Workflow automation
– Reducing repetitive task
– Data synchronization
– Saving your agents’ time
CloudTalk is a data-driven solution for exceptional customer experience and intelligence is a key part of it.
Schedule a demo today and find out for yourself.
