Expand globally with 160 international numbers from RingCentral alternative
- Call Quality: Globally distributed server infrastructure
- Country Coverage: 160 countries
- Online Team Management: Scale your team as you need to
Let’s talk! Book a strategy call today
Cloudtalk |
Ring Central |
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| Pricing | Starts at $25 per user/month | Pricing available upon request |
| Multi language phone |
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| International numbers | 160+ free numbers | $14.99 user/month per number |
| Built-in workflow automation |
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| Predictive, progressive, and preview dialer |
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| Alerts/Notifications |
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| Automated Call back |
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| Voicemail transcription |
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| IVR and flow designer |
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only in the Advanced and Ultimate plan |
Thousands of companies shifted their call centers to CloudTalk and the number is growing
Voice and automation features for smooth
collaboration and outstanding customer experience
CloudTalk VoIP Services are powered by 100+ advanced features
that suit businesses of all sizes. Explore the main reasons why support and sales teams
from all over the world rely on CloudTalk.
Automated Call Recording within Each Plan
With CloudTalk, you can automatically record every call that is made from your laptop or mobile device, wherever you are and whenever you want. You can also quickly download the call recordings in a form of a regular HTTPS link (website link), which you can then save anywhere you wish. A call recording feature is an essential tool in all customer subscriptions.
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Advanced call monitoring and custom reporting
Gain a competitive advantage by monitoring, analyzing, and measuring the performance and efficiency of your inbound and outbound calls. CloudTalk allows you to easily collect all essential data in real-time and ensure that your contact center quality standards are met.
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160 international numbers and toll-free numbers
Take your business communication to go with CloudTalk’s mobile app and international numbers. Even to Puerto Rico! With virtual numbers, your remote teams can send business SMS & MMS messages and handle incoming calls from all over the world. It allows you to provide customer service across time zones with a familiar phone number. When the client sees a local caller ID instead of an unfamiliar foreign number, he is more likely to pick up the phone.
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User-friendly Online Team Management
Do you need to change any information regarding agents, move them to a different call queue, or give them a special extension? Or perhaps add another user? In the CloudTalk interface, you can quickly and easily customize all these parameters and many more. Unlike when using RingCentral, you can handle all agent management on your own.
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Voicemail helps you deal with calls without missing a single lead
Looking for a solution that helps you convert more leads?
To boost your overall revenue, CloudTalk’s next-gen voicemail solution supports all outbound and inbound activities. Create personalized messages tailored to your unique business needs, set up notifications for new voicemail messages, and play the messages directly from the internet browser or mobile devices. Explore features like Voicemail drop, Voicemail Transcription to Email, intelligent routing, IVR, or Call Flow Designer within our free trial.
Voicemail feature is included as a part of the premium plan, medium plan, as well as basic plan.
The first-class call quality from Ringcentral’s best alternative
Are your Desk phones echoing? It’s time to supercharge your phone calls and ensure the best call quality. CloudTalk has established a strong network of telco partners across the globe. Enjoy crystal-clear international calling with guaranteed latency and minimal jitter. Forget drop calls or other system glitches, even when you’re using the mobile app.
If a call quality falls below a certain level, CloudTalk automatically changes the call route in real-time. Wave goodbye to jitter and latency. Enjoy unlimited calling.
Reliable integrations with no additional costs
Make your job easier. Don’t waste precious time by storing data separately in multiple software. Automate your processes, document sharing, and team messaging with seamless CRM and helpdesk integrations, such as Hubspot, Salesforce, Zendesk, Intercom, and other 30+ tools. Did not find your favorite one? CloudTalk, unlike most Ringcentral alternatives, offers an Open API for custom integrations. This allows you to connect with all the communication channels you love.
No need for technical support. All popular integrations are ready to use in a single click.
Seamlessly integrate with over 40+ CRM, eCommerce, helpdesk, and other systems
Seeking the best price for a VoIP Provider?
Forget Ringcentral. CloudTalk provides tailor-made pricing plans
Each business has a different opinion about a great value for money means. We know the answer. Considering the individual needs of each business and creating personalized memberships is what makes CloudTalk one of the industry leaders. Let us know what you expect from the business VoIP service provider, and our account managers will create the perfect list of features for you.
Want something extra from your contact center?
We have it.
With CloudTalk, you can handle international calls cheaper. Thanks to smart automation
features, you can make more outbound calls. Furthermore, CloudTalk Voice allows you to
interconnect your branches, departments, and team members without a hassle.
Take advantage of features like Automatic Call Distribution and Interactive Voice Response
Are you dealing with a lot of calls? Utilize the Automatic Call Distribution System and Interactive Voice Response to stay ahead. CloudTalk’s ACD routes all inbound calls based on available data to make sure that callers are always directed to the most qualified agents or agent groups. By combining the ACD with IVR, Business hours, call queues, and skillsets of individual agents, you will improve caller experience. This all can be done easily within CloudTalk’s user-friendly interface.
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Improve teamwork with conference calling
Making conference calls through CloudTalk’s phone service can help you deliver the best possible customer experience. You are free to build as many conference rooms as you need and utilize them whenever you want. Within each conference room, you can record the call and listen to it later.
All video conferences are protected with a PIN code which must be entered by each caller before joining the meeting. Enjoy unlimited audio conferencing as well as video conferencing within one cloud system along with a wide range of features.
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Personalized greetings tailored to your business needs
Make your customer’s waiting experience more pleasant with customized hold music or individualized messages played to the caller based on specific situations. The Messages tab of CloudTalk’s elegant and user-friendly design allows you to generate as many personalized messages as you want. Create welcome messages for all voice calls, IVR menu messages, personalized voicemail messages, and even outside business hours customized messages.
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One cloud phone system for unified communications
CloudTalk, unlike Ringcentral MVP, is saving your budget, as well as time. By aligning the collaboration among your remote team members with the wide range of features in a single contact center tool, you can not only boost productivity. You also deliver a better customer experience. Send unlimited business SMS messages, make HD voice calls, record calls, manage your remote team and gather valuable insight from advanced analytics for data-driven decisions.
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Watch how CloudTalk works
we will show you how to use the Cloudtalk desktop app, click to call feature and the smart dialer. We will also demonstrate CloudTalk’s dashboard features.
Have a question you need answered?
If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at
How does the free trial work?
Simply send us your contact information, and we will send you access to a free CloudTalk trial with no strings attached. You can immediately start making phone calls with CloudTalk.
What are your outbound call prices?
Each package includes one standard local or toll-free number for free. Prices of outbound calls vary, please contact us for more details.
Who is a user?
Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user, you can imagine your agent, supervisor, analyst, administrator, etc.
Can I change my subscription plan anytime?
Plans billed annually can only upgrade to a higher tier plan (e.g., From Essential to Expert). It’s not possible to downgrade annual billing.
Can I use CloudTalk for more activities?
Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system, or active call center. Our solution is perfect for companies operating several e-commerce at the same time in need of separate customer support for each e-commerce.
What about data safety?
The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. The interface is accessed through an encrypted SSL connection. You can read more on our page dedicated to Security.
