Looking for a fair RingCentral alternative?

In CloudTalk, we value each client. Besides 14 days free trial, we offer a 1on1 personalized demo with a customer success specialist. You don’t have to pay before you try how our system works. No lock-in contracts. No credit cards are required.

With 50+ advanced features, it offers more than just the basics. Plans start at $25/month.

Remote work apps

Thousands of companies shifted their call centers to CloudTalk and the number is growing

What does CloudTalk have that RingCentral doesn’t?

Take a look at a quick comparison.

cloudtalk
RingCentral
Pricing
Starts at $25 per user, paid annually. Get all the features you love in one place - for an SMB-friendly price of $25.
Starts at $19.99 per user/month. Too pricey. Cheaper options with similar or better quality are available.
Workflow automation You get built-in workflow automation. You need to pay for a third-party app like Zapier to get workflow automation.
Missed calls Automated callback and continuous redialing until the agent and customer are reconnected Sometimes, agents get no rings or call notifications so customers think their calls are being ignored.
IVR and flow designer More advanced Smart IVR and flow designers let you handle calls 40% faster. Advanced IVR and CFD are only available in the Advanced and Ultimate plan. The basic contact center plan only has standard IVR and CFD.
International numbers 140+ international numbers. Strong telco partnerships for better prices and call quality. Additional international toll-free numbers 14.99 USD user/month.
SMS pricing Built-in SMS for SMBs on a budget. Higher SMS pricing.


Comparison data is based on an analysis from Q4, 2021.


Top-class features

Though some tools were already mentioned, we have many more to offer.
Specifically, 50+ advanced features will make your everyday calling easier.

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Call recording

CloudTalk automatically records all of your calls. You can listen to them directly from the browser. Anytime and anywhere.

finance and IT

Call monitoring

Have a comprehensive overview of your phone calls anytime you need. Get information on your agents’ calls and optimize your customer service.

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Call tagging

Assign each call a self-made tag. This labeling will allow you to sort calls into categories and quickly identify what type of call it is.

call quality

First-class call quality

CloudTalk has established a strong network of telco partners across the globe. Enjoy crystal-clear calls with guaranteed latency and minimal jitter. Forget drop calls or other system glitches.

If a call quality falls below a certain level, CloudTalk automatically changes the call route in real-time. Wave goodbye to jitter and latency.

Reliable integrations

Make your job easier. Don’t waste precious time by storing data separately into multiple software. Automate the process with seamless integrations.

CloudTalk gives you an opportunity to integrate with the most popular and reliable e-commerce, help desk, or CRM systems.


Seamlessly integrate with over 40+ CRM, ecommerce, helpdesk, and other systems


Over 2,500 call centers and phone systems
are powered by CloudTalk

READ THE LATEST CUSTOMER STORIES →

Watch how CloudTalk works


Preferred remote call center software for SMBs in 2022

Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms

4.5/5 – 225 reviews

Read the reviews

4.3/5 – 347 reviews

Read the reviews

4.5/5 – 272 reviews

Read the reviews

4.5/5 – 225 reviews

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Better experience for your customers

Start 14 days free trial

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