Looking for a fair RingCentral alternative?

In CloudTalk, we value each client. With 100+ advanced features, it offers more than just the basics. Plans start at $25/month, no lock-in contracts, no credit cards are required.

Thousands of companies shifted their call centers to CloudTalk and the number is growing

What does CloudTalk have that RingCentral doesn’t?

Take a look at a quick comparison.

cloudtalk
RingCentral
Pricing
Starts at $25 per user, paid annually. Get all the features you love in one place - for an SMB-friendly price of $25.
Starts at $19.99 per user/month. Too pricey. Cheaper options with similar or better quality are available.
Workflow automation You get built-in workflow automation. You need to pay for a third-party app like Zapier to get workflow automation.
Missed calls Automated callback and continuous redialing until the agent and customer are reconnected Sometimes, agents get no rings or call notifications so customers think their calls are being ignored.
IVR and flow designer More advanced Smart IVR and flow designers let you handle calls 40% faster. Advanced IVR and CFD are only available in the Advanced and Ultimate plan. The basic contact center plan only has standard IVR and CFD.
International numbers 140+ international numbers. Strong telco partnerships for better prices and call quality. Additional international toll-free numbers 14.99 USD user/month.
SMS pricing Built-in SMS for SMBs on a budget. Higher SMS pricing.


Comparison data is based on an analysis from Q4, 2021.


Top-class features

Though some tools were already mentioned, we have many more to offer.
Specifically, 100+ advanced features will make your everyday calling easier.

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Call recording

CloudTalk automatically records all of your calls. You can listen to them directly from the browser. Anytime and anywhere.

finance and IT

Call monitoring

Have a comprehensive overview of your phone calls anytime you need. Get information on your agents’ calls and optimize your customer service.

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Call tagging

Assign each call a self-made tag. This labeling will allow you to sort calls into categories and quickly identify what type of call it is.

call quality

First-class call quality

CloudTalk has established a strong network of telco partners across the globe. Enjoy crystal-clear calls with guaranteed latency and minimal jitter. Forget drop calls or other system glitches.

If a call quality falls below a certain level, CloudTalk automatically changes the call route in real-time. Wave goodbye to jitter and latency.

Reliable integrations

Make your job easier. Don’t waste precious time by storing data separately into multiple software. Automate the process with seamless integrations.

CloudTalk gives you an opportunity to integrate with the most popular and reliable e-commerce, help desk, or CRM systems.


Seamlessly integrate with over 40+ CRM, ecommerce, helpdesk, and other systems


Over 2500 call centers and phone systems
are powered by CloudTalk

READ THE LATEST CUSTOMER STORIES →

Watch how CloudTalk works


Preferred remote call center software for SMBs in 2022

Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms

4.5/5 – 225 reviews

Read the reviews

4.3/5 – 347 reviews

Read the reviews

4.5/5 – 272 reviews

Read the reviews

4.5/5 – 225 reviews

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Have a question you need to be answered?

If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at

How does a free trial work?

Simply send us your contact information and we will send you access to a free CloudTalk trial with no strings attached. You can immediately start making phone calls with CloudTalk.

What are your outbound call prices?

Each package includes one standard local or toll-free number for free. Prices of outbound calls vary, please contact us for more details.

Who is a user?

Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user you can imagine your agent, supervisor, analyst, administrator etc.

Can I change my subscription plan anytime?

Yes. With CloudTalk, there are no strings attached. Your plan can be upgraded or downgraded anytime you need.

Can I use CloudTalk for more activities?

Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system or active call center. Our solution is perfect for companies operating several e-commerce at the same time in need of separate customer support for each e-commerce.

What about data safety?

The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more at our page dedicated to Security.

Do you provide discounts for new customers?

Yes, if you sign up for CloudTalk for 12 months in advance, you will get more than 30% discount on the price of your package.