The only virtual phone system you’ll need. Switch from Callhippo to CloudTalk VoIP

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Call Quality: Globally distributed server infrastructure

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Integrations: 40+ one-click CRM & helpdesk tools

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Country Coverage: 160+ international numbers

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CallHippo

Pricing

Starts at $25 per user/month with many advanced features

Starts free with basic features (missing call recording, toll free numbers,etc.)

Call distribution

Voicemail

Features

70

35

International Numbers

160

50

IVR

Blacklist

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Smart Dialer

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Automated callback

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Custom messages and greetings

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Business Hours

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Short Numbers

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4,000+ call centers and phone systems powered by CloudTalk and counting

Deliver the best customer experience with CloudTalk

When it comes to business loyalty, the level of customer service is one of the key success points. Working with the CloudTalk VoIP tool can solve customers’ issues faster and ease your work at the same time. Here is how:

Get a global presence with 160+ international and toll-free numbers

CloudTalk’s international numbers help you to make the world your office and introduce your business to new markets. Choosing from these numbers can also make the customer support solution more efficient for international inbound calls. Allow your customers from abroad to call you at standard local rates or free of charge. Already have a number? Port it to CloudTalk.

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Automate voicemail processes

Make the process of leaving voicemail messages effective and smooth for both customers and your team. The Voicemail drop feature from CloudTalk helps your agents to automate this process. Once they reach the voicemail, they only need to select a message from the list.

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Powerful dialers for enhanced productivity

The Power Dialer enables you to connect with customers 3x faster and increases the number of calls you make. CloudTalk also offers a Smart dialer – a Click to call extension that automatically scans for phone numbers in the content you browse.

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#1 Rated call center software

Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms

4.4/5

260 reviews

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4.3/5

840 reviews

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4.4/5

310 reviews

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4.5/5

260 reviews

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Turn your CloudTalk into a much larger and powerful tool

Expand your business toolstack with a business calling software that can
be easily integrated into your existing CRMs, ecommerce or helpdesk tools,
like Salesforce, Freshdesk, Help Scout, and dozens more.

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Boost your call center performance with Call Recording

With clear recordings of customer interactions, you can access conversations with potential leads anytime you need and get an insight into their unique requests as well.

With CloudTalk, you can automatically make a recording from your laptop or mobile phone anywhere you are. CloudTalk also makes it easy to download the recordings as a standard https link (website link), which you can then save and store wherever you need.

Unlike Callhippo, we offer a Call recording feature as an essential part of each pricing plan.

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Grow your business with a reliable and safe business phone system

For CloudTalk, security and compliance come first. To protect your business communication, our solution is in accordance with the highest security requirements. We protect your information and VoIP services. All CloudTalk data are kept in cutting-edge data centers that are constantly monitored.

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Powerful and smooth integrations for your sales and customer support team

Looking for a way to align all your communications channels? CloudTalk offers 30+ seamless integrations with 2-way synchronization, so all your data is always up-to-date. Choose from our list or integrate any CRMs/helpdesk through an open API. This all can be done without the help of a software developer team.

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Curious how does it look inside CloudTalk?

CloudTalk is a user-friendly cloud-based phone software for sales and support teams. It is used by startups, scale-ups, SMEs, or eCommerce to improve customer experiences and team performance.

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How do free trials work?

Simply send us your contact information and we’ll get you set up with a free, no-strings-attached CloudTalk trial. You can start dialing immediately and enjoy our full range of features and integrations for two fun-filled weeks.

What are your outbound call prices?

Each package includes one standard local or toll-free number for free. Prices of outbound calls vary. Please contact us for more details.

Who is a user?

Users work for your company and communicate with your existing and potential customers. You can add or remove users at any time and in just a few clicks. Users are agents, supervisors, analysts, administrators, etc.

How often can I change my billing plan?

Plans billed annually can only upgrade to a higher tier plan (e.g. From Essential to Expert). It’s not possible to downgrade on annual billing.

How else can I use CloudTalk?

CloudTalk can be used in many different ways: for customer support, as a contact center, or simply as an all-in-one virtual phone system. Our solution is also perfect for companies operating different e-commerce platforms at the same time, as the ability to set up separate customer support channels can make all the difference.

What about data safety?

The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more on our dedicated security page.