Call Center Archives

2023-09-18

With traditional outreach success rates falling below 2% and a demanding audience seeking more tailored experiences, it’s time to update […]

2023-09-07

Currently, 83% of executives consider AI a strategic priority for their business. What’s more, 87% of global organizations believe that […]

2023-09-01

A study conducted by McKinsey found that a lack of scalable software solutions could cost businesses anywhere between 8% and […]

2023-08-23

It’s intriguing how many customers mark a bad customer service experience as the number one reason for their churn. At […]

2023-08-03

[Bratislava, August 3rd 2023] – CloudTalk, the company behind the next-gen business calling software designed to make the lives of […]

2023-08-02

Sometimes, the path of least resistance is the best one to take. Marketing is no different. Why spend countless hours […]

2023-07-14

There’s only so much a human can do in a day, yet the expectations companies place on their employees seem […]

2023-06-22

In the face of economic turbulence, businesses are facing a new reality – customers are becoming more hesitant to spend […]

2023-04-27

An age-old adage goes, “Customer is King”. Nowadays, that saying might even be more true than it used to be. […]

2023-03-27

Let’s start off with a simple thread of logic. All companies, regardless of size, depend on customers for revenue. To […]

Category - Call Center