Category - Call Center

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10 Proven Tips to Improve Customer Service Skills

If you’re in the business of selling products or services, chances are you operate at least one inbound call center. […]

Call agents

8 Types of Call Centers + Their Definitions

In today’s market, customer service is vital for a company’s success. Call centers are the first and most important touch […]

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Virtual meetings: How to make them more interactive in 2022

The average employee participates in at least eight meetings per week, many of which are held online. What can you do […]

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Best Practices For Successfully Managing Remote Teams In 2022

It’s 2022, and the number of people working remotely is increasing by the day. By 2025, the number of people […]


Simple Ideas on How to Build a Healthy and Strong Remote Work Culture

About 97% of employees state that they wish to work remotely (at least partially) for the rest of their careers. […]

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Best work from home routines in 2022

Let’s face it, remote work is not new but it is here to stay. Instead of spending long hours thinking […]

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Call Center Reporting: The Definitive Guide (2022)

If you were browsing for answers about how to measure the performance of your call center, you’ve come to the […]

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Get your remote sales team ready for 2022 with this checklist

A New Year means new challenges and opportunities. Learn from this checklist what you should focus on in 2022 to […]

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11 Best Sales Call Script Templates in 2022

A sales call script (also known as a call script or cold calling script) can help telemarketers and sales reps […]

9 simple tips on how to make cold calling far less stressful in 2021

9 simple tips on how to make cold calling far less stressful in 2022

Overwhelmed and frightened by having to make cold calls? You’re not alone. To take some stress off your shoulders, we’ve […]