Let’s face it, remote work is not new but it is here to stay. Instead of spending long hours thinking […]
From a traditional model – agents answering calls on their landline phones – call centers entered a virtual era of […]
A sales call script (also known as a call script or cold calling script) can help telemarketers and sales reps […]
If you were browsing for answers about how to measure the performance of your call center, you’ve come to the […]
A New Year means new challenges and opportunities. Learn from this checklist what you should focus on in 2023 to […]
Contrary to what you might think, B2B cold calling is very much alive. In a world where remote teams have […]
It’s 2023, and the number of people working remotely is increasing by the day. By 2025, the number of people […]
The average employee participates in at least eight meetings per week, many of which are held online. What can you do […]
When at work, we want nothing more than positive feedback from our colleagues. We want to hear that we are […]
If you’re in the business of selling products or services, chances are you operate at least one inbound call center. […]
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