Number Porting: Bring Your Old Number to a Modern Business Calling Software

Transfer your old business phone number to CloudTalk with our easy number porting feature so you can continue business as usual. No stress, no downtime. 

International phone numbers can be ported to CloudTalk, i.e. geographic (local), national or mobile numbers. Scroll down for the CloudTalk Portability table below to learn from which countries you can port your international, geographic, national, or mobile numbers, as well as the price and the time it takes.

You will hear the CloudTalk ringtone when calling:

How Number Porting Works

All you have to do is send a porting request via email with the information provided in our Number Porting Guide

Our team will check whether the number can be ported and send you back the Letter of Authorization (LOA) to fill out, sign and send back, so we’re able to proceed with your porting request. This process generally takes around 2-3 weeks.

What Can Number Porting Do for Your Business?

Retain customers

One of the most significant benefits of number porting is that you can keep using your old phone number. This way, you can maintain continuity with your customers and avoid the need to update your contact information on every platform.

be in control

Better Technology and User Experience

With number porting, you don’t have to give up on adapting to the latest technology if you need to hold onto your old business phone number. Keep your customer experience smooth, your calls high-quality, and your agents happy!

Your old number in a modern environment

CloudTalk’s advanced features such as call forwarding, call recording, IVR, automated dialers, and more, can help improve your customer experience and team’s productivity with better logging, faster service, and improved calling quality.

meter speed

Improve security and lower costs

CloudTalk is built to provide a high level of security, and porting your number to CloudTalk can save you money by eliminating the need for hardware and international charges.

Get a first-hand experience
with CloudTalk

I was very impressed with the customer support we received from Cloudtalk. From our first contact to the porting of our number went fast and smooth.“

Joey C.
Product Manager

How to Port a Phone Number and How Long It Takes

The process of porting a phone number to CloudTalk is relatively simple and straightforward. It usually takes around 2-3 weeks. 


Simply send a porting request via email with the information provided in our Number Porting Guide. Our team will verify whether the number can be ported and send you back the Letter of Authorization (LOA) to fill out, sign, and send back to us. Once we have received the LOA, we will proceed with your porting request.

CloudTalk Number Portability

Country Price per request 1 Number 2 to 100 numbers
Time to process
(working days)
Africa
South AfricaSouth Africa
30€ 15,72 € 15,72 € 9
Asia
IsraelIsrael
30€ 1,20 € 1,20 € 19
SingaporeSingapore
30€ 2,00 € 2,00 € 20
Europe
AustriaAustria
31€ 25,80 € 0,24 € 14
BelgiumBelgium
30€ 7,20 € 7,20 € 12
CroatiaCroatia
30€ 12€ 12€ 12
CyprusCyprus
40€ 30,00 € 1,20 € 62
Czech RepublicCzech Republic
30€ 34,80 € 30,60 € 14
DenmarkDenmark
30€ 21,00 € 2,40 € 18
EstoniaEstonia
30€ 6,00 € 0,24 € 15
FinlandFinland
30€ 12,00 € 1,20 € 18
FranceFrance
30€ 1,80 € 1,80 € 14
GermanyGermany
30€ 3,00 € 3,00 € 20
GreeceGreece
30€ 2,40 € 2,40 € 8
IrelandIreland
38€ 5,88 € 3,72 € 15
ItalyItaly
50€ 5,16 € 0,42 € 22
LatviaLatvia
31€ 10,80 € 0,25 € 17
LithuaniaLithuania
30€ 12,50 € 2,50 € 9
LuxembourgLuxembourg
50€ 0,00 € 0,00 € 11
NetherlandsNetherlands
30€ 4,20 € 4,20 € 17
NorwayNorway
30€ 2,60 € 1,60 € 17
PolandPoland
38€ 10,80 € 10,80 € 17
RomaniaRomania
30€ 12,00 € 12,00 € 10
SlovakiaSlovakia
30€ 15,00 € 0,60 € 21
SloveniaSlovenia
30€ 0,00 € 0,00 € 11
SpainSpain
30€ 2,20 € 1,54 € 9
SwedenSweden
30€ 20,80€ 20,80€ 14
SwitzerlandSwitzerland
30€ 28,80 € 28,80 € 17
United KingdomUnited Kingdom
30€ 4,20 € 4,20 € 24
North America
CanadaCanada
30€ 0,00 € 7,00 € 11
MexicoMexico
30€ 7,00 € 7,00 € 32
PanamaPanama
30€ 0,00 € 0,00 € 11
Puerto RicoPuerto Rico
30€ 6,00 € 6,00 € 15
United StatesUnited States
30€ 0,00 € 0,00 € 13
South America
BrazilBrazil
32€ 0,00 € 0,00 € 32
ChileChile
30€ 0,00 € 0,00 € 10
PeruPeru
30€ 0,00 € 0,00 € 10
Oceania
New ZealandNew Zealand
30€ 18,60 € 18,60 € 12
AustraliaAustralia
30€ 3,60 € 3,60 € 17
 Geographic numbers are telephone numbers that are specific to a town or city location. Read more below the table...
Local
(Geographic)
Numbers
 Also called as non-geographic phone numbers. Are the telephone numbers associated with a country, but not to any single geographic location. Read more below the table...
National
Numbers
 Mobile numbers are numbers that are usually used in cell phones and connected to SIM-cards. Read more below the table...
Mobile
Numbers
 Toll Free Numbers make businesses sound more professional. Read more below the table...
Toll-Free
Numbers
AlbaniaAlbania
nbsp;
no no no
ArgentinaArgentina
no no no
nbsp;
AustraliaAustralia
nbsp;
no
nbsp;
nbsp;
AustriaAustria
nbsp;
nbsp;
no
nbsp;
BelgiumBelgium
nbsp;
nbsp;
nbsp;
nbsp;
BrazilBrazil
nbsp;
nbsp;
no
nbsp;
CanadaCanada
nbsp;
no
nbsp;
nbsp;
ChileChile
nbsp;
no no
nbsp;
CroatiaCroatia
nbsp;
no no
nbsp;
CyprusCyprus
nbsp;
nbsp;
no
nbsp;
Czech RepublicCzech Republic
nbsp;
nbsp;
no
nbsp;
DenmarkDenmark
nbsp;
no
nbsp;
nbsp;
Dominican RepublicDominican Republic
nbsp;
no no no
El SalvadorEl Salvador
nbsp;
no no no
EstoniaEstonia
nbsp;
nbsp;
no no
FinlandFinland
nbsp;
nbsp;
nbsp;
nbsp;
FranceFrance
nbsp;
nbsp;
no
nbsp;
GermanyGermany
nbsp;
nbsp;
no
nbsp;
GreeceGreece
nbsp;
no no
nbsp;
Hong KongHong Kong
nbsp;
no no
nbsp;
HungaryHungary
nbsp;
no no
nbsp;
IrelandIreland
nbsp;
nbsp;
no
nbsp;
IsraelIsrael
nbsp;
nbsp;
no
nbsp;
ItalyItaly
nbsp;
no no
nbsp;
LatviaLatvia
nbsp;
no no
nbsp;
Lithuania Lithuania   SMS not available on ported mobiles
nbsp;
no no
nbsp;
LuxembourgLuxembourg
nbsp;
nbsp;
no
nbsp;
MaltaMalta
nbsp;
no no no
MexicoMexico
nbsp;
no no
nbsp;
MonacoMonaco
no no no
nbsp;
NetherlandsNetherlands
nbsp;
nbsp;
no
nbsp;
New ZealandNew Zealand
nbsp;
no no
nbsp;
NorwayNorway
nbsp;
nbsp;
no
nbsp;
PanamaPanama
nbsp;
no no
nbsp;
PeruPeru
nbsp;
nbsp;
no no
Poland Poland   SMS not available on ported mobiles
nbsp;
no no
nbsp;
PortugalPortugal
nbsp;
nbsp;
no
nbsp;
Puerto RicoPuerto Rico
nbsp;
no
nbsp;
nbsp;
RomaniaRomania
nbsp;
nbsp;
no
nbsp;
SingaporeSingapore
nbsp;
no no no
SlovakiaSlovakia
nbsp;
no no
nbsp;
SloveniaSlovenia
nbsp;
no no
nbsp;
South AfricaSouth Africa
nbsp;
nbsp;
no
nbsp;
SpainSpain
nbsp;
nbsp;
no
nbsp;
SwedenSweden
nbsp;
nbsp;
nbsp;
nbsp;
SwitzerlandSwitzerland
nbsp;
no no
nbsp;
UkraineUkraine
no no no
nbsp;
United KingdomUnited Kingdom
nbsp;
nbsp;
nbsp;
nbsp;
United StatesUnited States
nbsp;
no
nbsp;
nbsp;
Virgin Islands, U.S.Virgin Islands, U.S.
no no no
nbsp;

FAQs

What is number porting?

Number porting is the process of taking an existing business phone number and transferring it to another provider. It allows customers to keep their existing numbers when they change service providers, or when they switch to a different type of service, such as transiting from a landline to a wireless service.

How to Port a Number?

Please make a request to porting@cloudtalk.io with the following information to check if we can port your numbers.

1. The number(s) that you wish to port in their international format (e.g.+442012345678).
2. The name of your current service provider from whom you want us to port the number(s).
3. The name of the underlying carrier and range holder (might be different from the provider in point 2). Your service provider will be able to tell you who this is.
4. The name of the person, company or organization to whom the number(s) is/are registered
5. Full service address of the person, company or organization to whom the number(s) is/are registered.
6. A copy of your last bill for the number(s) you want us to port.
7. We will check whether the number can be ported and send you back the Letter of Authorization (LOA) to fill out, sign and send us back. After this we will be able to proceed with your porting request

How long does number porting take?

The process typically involves three main steps:

– First, you initiate a porting request with our team at CloudTalk and provide the necessary information, including the current phone number you want to port.
– Once our team verifies that the number can be ported, we will send you a Letter of Authorization (LOA) to fill out, sign, and return.
– When the LOA is received, we will submit the porting request to your previous service provider, who will then release the number to us.

This process generally takes around 2-3 weeks.
The amount of time to port a number varies depending on the carriers involved. Most of the time your porting request will take for about 2 to 3 weeks from when we receive the completed documentation

What are the benefits of number porting?

Porting your phone numbers allows your business to transition smoothly so your customers never notice the difference, you do not lose your number, and business materials can remain unedited.

When would I need to port my number?

You may need to port your number if you are switching to a different phone service provider or if you are moving to a new location.

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