Number Porting: Bring Your Old Number to a Modern Business Calling Software
Transfer your old business phone number to CloudTalk with our easy number porting feature so you can continue business as usual. No stress, no downtime.
International phone numbers can be ported to CloudTalk, i.e. geographic (local), national or mobile numbers. Scroll down for the CloudTalk Portability table below to learn from which countries you can port your international, geographic, national, or mobile numbers, as well as the price and the time it takes.
How Number Porting Works
All you have to do is send a porting request via email with the information provided in our Number Porting Guide.
Our team will check whether the number can be ported and send you back the Letter of Authorization (LOA) to fill out, sign and send back, so we’re able to proceed with your porting request. This process generally takes around 2-3 weeks.
What Can Number Porting Do for Your Business?
Retain customers
One of the most significant benefits of number porting is that you can keep using your old phone number. This way, you can maintain continuity with your customers and avoid the need to update your contact information on every platform.
Better Technology and User Experience
With number porting, you don’t have to give up on adapting to the latest technology if you need to hold onto your old business phone number. Keep your customer experience smooth, your calls high-quality, and your agents happy!
Your old number in a modern environment
CloudTalk’s advanced features such as call forwarding, call recording, IVR, automated dialers, and more, can help improve your customer experience and team’s productivity with better logging, faster service, and improved calling quality.
Improve security and lower costs
CloudTalk is built to provide a high level of security, and porting your number to CloudTalk can save you money by eliminating the need for hardware and international charges.
Get a first-hand experience
with CloudTalk
“I was very impressed with the customer support we received from Cloudtalk. From our first contact to the porting of our number went fast and smooth.“
Joey C.
Product Manager
How to Port a Phone Number and How Long It Takes
The process of porting a phone number to CloudTalk is relatively simple and straightforward. It usually takes around 2-3 weeks.
Simply send a porting request via email with the information provided in our Number Porting Guide. Our team will verify whether the number can be ported and send you back the Letter of Authorization (LOA) to fill out, sign, and send back to us. Once we have received the LOA, we will proceed with your porting request.
CloudTalk Number Portability
Country | Price per request | 1 Number | 2 to 100 numbers |
Time to process
(working days) |
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Africa |
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30€ | 15,72 € | 15,72 € | 9 |
Asia |
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30€ | 1,20 € | 1,20 € | 19 |
|
30€ | 2,00 € | 2,00 € | 20 |
Europe |
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31€ | 25,80 € | 0,24 € | 14 |
|
30€ | 7,20 € | 7,20 € | 12 |
|
30€ | 12€ | 12€ | 12 |
|
40€ | 30,00 € | 1,20 € | 62 |
|
30€ | 34,80 € | 30,60 € | 14 |
|
30€ | 21,00 € | 2,40 € | 18 |
|
30€ | 6,00 € | 0,24 € | 15 |
|
30€ | 12,00 € | 1,20 € | 18 |
|
30€ | 1,80 € | 1,80 € | 14 |
|
30€ | 3,00 € | 3,00 € | 20 |
|
30€ | 2,40 € | 2,40 € | 8 |
|
38€ | 5,88 € | 3,72 € | 15 |
|
50€ | 5,16 € | 0,42 € | 22 |
|
31€ | 10,80 € | 0,25 € | 17 |
|
30€ | 12,50 € | 2,50 € | 9 |
|
50€ | 0,00 € | 0,00 € | 11 |
|
30€ | 4,20 € | 4,20 € | 17 |
|
30€ | 2,60 € | 1,60 € | 17 |
|
38€ | 10,80 € | 10,80 € | 17 |
|
30€ | 12,00 € | 12,00 € | 10 |
|
30€ | 15,00 € | 0,60 € | 21 |
|
30€ | 0,00 € | 0,00 € | 11 |
|
30€ | 2,20 € | 1,54 € | 9 |
|
30€ | 20,80€ | 20,80€ | 14 |
|
30€ | 28,80 € | 28,80 € | 17 |
|
30€ | 4,20 € | 4,20 € | 24 |
North America |
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|
30€ | 0,00 € | 7,00 € | 11 |
|
30€ | 7,00 € | 7,00 € | 32 |
|
30€ | 0,00 € | 0,00 € | 11 |
|
30€ | 6,00 € | 6,00 € | 15 |
|
30€ | 0,00 € | 0,00 € | 13 |
South America |
||||
|
32€ | 0,00 € | 0,00 € | 32 |
|
30€ | 0,00 € | 0,00 € | 10 |
|
30€ | 0,00 € | 0,00 € | 10 |
Oceania |
||||
|
30€ | 18,60 € | 18,60 € | 12 |
|
30€ | 3,60 € | 3,60 € | 17 |
Geographic numbers are telephone numbers that are specific to a town or city location. Read more below the table...
Local (Geographic) Numbers |
Also called as non-geographic phone numbers. Are the telephone numbers associated with a country, but not to any single geographic location. Read more below the table...
National Numbers |
Mobile numbers are numbers that are usually used in cell phones and connected to SIM-cards. Read more below the table...
Mobile Numbers |
Toll Free Numbers make businesses sound more professional. Read more below the table...
Toll-Free Numbers |
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no | no | no |
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no |
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no |
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no |
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no | no |
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no | no | no |
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FAQs
What is number porting?
Number porting is the process of taking an existing business phone number and transferring it to another provider. It allows customers to keep their existing numbers when they change service providers, or when they switch to a different type of service, such as transiting from a landline to a wireless service.
How to Port a Number?
Please make a request to porting@cloudtalk.io with the following information to check if we can port your numbers.
1. The number(s) that you wish to port in their international format (e.g.+442012345678).
2. The name of your current service provider from whom you want us to port the number(s).
3. The name of the underlying carrier and range holder (might be different from the provider in point 2). Your service provider will be able to tell you who this is.
4. The name of the person, company or organization to whom the number(s) is/are registered
5. Full service address of the person, company or organization to whom the number(s) is/are registered.
6. A copy of your last bill for the number(s) you want us to port.
7. We will check whether the number can be ported and send you back the Letter of Authorization (LOA) to fill out, sign and send us back. After this we will be able to proceed with your porting request
How long does number porting take?
The process typically involves three main steps:
– First, you initiate a porting request with our team at CloudTalk and provide the necessary information, including the current phone number you want to port.
– Once our team verifies that the number can be ported, we will send you a Letter of Authorization (LOA) to fill out, sign, and return.
– When the LOA is received, we will submit the porting request to your previous service provider, who will then release the number to us.
This process generally takes around 2-3 weeks.
The amount of time to port a number varies depending on the carriers involved. Most of the time your porting request will take for about 2 to 3 weeks from when we receive the completed documentation
What are the benefits of number porting?
Porting your phone numbers allows your business to transition smoothly so your customers never notice the difference, you do not lose your number, and business materials can remain unedited.
When would I need to port my number?
You may need to port your number if you are switching to a different phone service provider or if you are moving to a new location.
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