Build Trust with Virtual Caller ID

Use Caller ID masking to generate local area codes and use numbers your customers already know. Enhance customer experience by making calls appear more trustworthy, increase pick-up rates, and improve communication efficiency.

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3 Reasons to Get Virtual Caller ID

Familiar Format

Increase response rates by generating a virtual outbound caller ID with a local area code.

Cost-Effective

Save money on small-scale international campaigns with virtual caller IDs.

Old Friend

Use numbers you already own in CloudTalk so your prospects can recognize you.

"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies between our agents and gain a much better understanding of our teams' setup."

Nelly Donnelly Service Delivery Manager

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"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend."

Yohann Bensadoun Global Supply Growth

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"Our call volume tripled in only 2 years, from around 10,000 calls to 30,000 per quarter and with CloudTalk, we can now handle all of this communication easily. It was an excellent choice."

Frederico Lopes Head of Customer Service

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"We have seen a significant increase in our outbound call volume since we started using CloudTalk and we can now reach out to more prospects and customers than ever before."

Elay Sasson Call Center Manager

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Other features you might like

International Numbers

Enter new markets and reach customers around the world with the largest global coverage in the market.

Number Porting

Transfer your old business numbers easily, maintain your connections and corporate identity and stay close to your customers.

Toll-Free Numbers

Connect with international customers free of charge or at standard local rates regardless of location.

Contact Tags

Assign customized tags to your contacts, sort them into categories and quickly identify each of them by their tag.

Turn your CloudTalk into a much larger and powerful tool

Expand your business toolstack with a business calling software that can be easily integrated into your existing CRMs, ecommerce or helpdesk tools, like Salesforce, Freshdesk, Help Scout, and dozens more.

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Have questions?

What is the Verified Caller ID?

Verified Caller ID is a unique VoIP feature that allows you to hide personal information from all parties in a call. A verified phone call lets you know when a call you’re receiving is actually from the number that appears on the caller ID and is not a spoofed call.

How does the Verified Caller ID work?

When a call is initiated, the call center system creates a “disposable” phone number for one or both callers that masks their real numbers. After the call ends, the “mask” is deleted and can be reused again in the future.

How do I verify caller ID?

#1 Contact our team at numbers@cloudtalk.io
#2 Request the feature.
#3 Attach your most recent proof of ownership.
#4 Give us a moment (10+ minutes) to set it all up.
#5 Voila! You’re ready to start using Verified Caller ID!

Is it legal to use Verified Caller ID?

Yes. As long as the masked numbers are not used to deceive or with other malicious intent, call masking is completely legal in most countries.

What are typical Verified Caller ID uses?

Call masking is an incredibly useful tool used in various industries. Some of the most important examples include E-commerce, Healthcare, Ride-sharing (e.g., Uber, Bolt, Lyft, and Grab), and Law.

Ready to get started?

Schedule a demo with one of our specialists and gain unparalleled control over your customer’s experience.

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