Contact Tags

Make routing even easier by assigning useful custom tags to your contacts. And if you’re adding contacts from a HelpDesk or other tools, CloudTalk will automatically add the respective tag.

Tagged & targeted.

Campaign Tags

Assign campaign tags to contacts and populate your campaign queues in a single click.

VIP Tags

Highlight your most valuable customers with VIP contact tags and let them jump the queue.

Bulk Tagging

Import pre-existing contact tags via CSV and API, or create and assign new ones in bulk.

Turn your CloudTalk into a much larger and powerful tool

Expand your business toolstack with a business calling software that can be easily integrated into your existing CRMs, ecommerce or helpdesk tools, like Salesforce, Freshdesk, Help Scout, and dozens more.

Ready to get started?

Schedule a demo with one of our specialists and gain unparalleled control over your customer’s experience.