Topics Extraction

Keep track of agents’ discussions with customers to improve your communication strategy. Adjust sales scripts, boost the effectiveness of your campaigns, and reach your goals.

Embrace Conversational Intelligence.

Automate to Save Your Time 

Easily monitor conversation topics during calls. Eliminate manual search for information and let AI navigate you seamlessly to relevant parts of the call transcription.

Grow Sales With In-depth Data 

Dive deep into call analytics with extracted topics listed alongside visual timelines, providing actionable insights for script adjustments and campaign optimization.

Embrace AI-driven Precision

Stay ahead of the curve with CloudTalk’s AI-driven approach to analyzing calls. We are leveraging OpenAI GPT technology to deliver the utmost accuracy.

Illustration - integrations grid

Turn your CloudTalk into a much larger and powerful tool

Expand your business toolstack with a business calling software that can be easily integrated into your existing CRMs, ecommerce or helpdesk tools, like Salesforce, Freshdesk, Help Scout, and dozens more.

Ready to get started?

Schedule a demo with one of our specialists and gain unparalleled control over your customer’s experience.