Automatic Call Summary & Tags

With hundreds of calls every day, agents may be spending over 50% of active time on After Call Work. Eliminate repetition and boost efficiency with automatic post-call summaries.

Embrace Conversation Intelligence.

Enhance Productivity

Allow your agents to focus on what they do best – serving and converting customers. Take manual labor off their shoulders by automating mundane tasks.

Sync With Analytics

Dissect phone calls in the utmost detail. Seamlessly integrate automatic post-call summaries and call tags into the Analytics dashboard for even more insights.  

Boost Your Strategy

Make informed decisions with an overview of call topics and sentiments. Optimize your communication strategies and enhance customer experience.

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Turn your CloudTalk into a much larger and powerful tool

Expand your business toolstack with a business calling software that can be easily integrated into your existing CRMs, ecommerce or helpdesk tools, like Salesforce, Freshdesk, Help Scout, and dozens more.

Ready to get started?

Schedule a demo with one of our specialists and gain unparalleled control over your customer’s experience.