User Management

Save time and make the transition to CloudTalk seamless by uploading users, assigning permissions, and transferring call queues and ringing strategies in bulk via CSV or open API.

Agents, assemble!

Bulk Upload

Let your team leads or IT upload users and assign top-level permissions in bulk via CSV or open API.

Team Sensitive

Assign skills, levels and permissions per user or group, and quickly set up your entire team.

Ringing Strategies

Manage ringing strategies (e.g., Round Robin, FFA, Ring All) & call queues per group.

Turn your CloudTalk into a much larger and powerful tool

Expand your business toolstack with a business calling software that can be easily integrated into your existing CRMs, ecommerce or helpdesk tools, like Salesforce, Freshdesk, Help Scout, and dozens more.

Ready to get started?

Schedule a demo with one of our specialists and gain unparalleled control over your customer’s experience.