Toll-Free Numbers

If expensive tariffs making it hard to connect with international customers, CloudTalk has the solution. Don’t let borders get in the way of good customer experience!

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Don’t let borders get in the way.

Increased Inbound

Improve customer engagement and increase incoming calls by up to a whopping 40%.

Customer Friendly

Become more accessible and let customers connect with you for free or at low rates.

Number Porting

Keep your toll-free numbers when moving to different locations or changing software.

"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies between our agents and gain a much better understanding of our teams' setup."

Nelly Donnelly Service Delivery Manager

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"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend."

Yohann Bensadoun Global Supply Growth

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"Our call volume tripled in only 2 years, from around 10,000 calls to 30,000 per quarter and with CloudTalk, we can now handle all of this communication easily. It was an excellent choice."

Frederico Lopes Head of Customer Service

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"We have seen a significant increase in our outbound call volume since we started using CloudTalk and we can now reach out to more prospects and customers than ever before."

Elay Sasson Call Center Manager

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How Do Toll-free Numbers Work

CloudTalk offers two types of toll-free business numbers (TFN). With a green toll-free number, customers call you completely for free. With a blue toll-free number, clients call you at better rates, since the final price of the phone call splits between you and the caller.

Toll-free business numbers can different from country to country. For example:

US: 800, 888, 887 or 866
UK: 0800 or 0808
Izrael: 1809

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How To Get a Toll-free Number?

Select “Numbers” from the left-hand menu

Click on “Buy a number”

Pick from over 160 countries – select whether you want a Local, Mobile, National, or Toll-free number

Click on “Order”

Call Center Numbers in CloudTalk

Every CloudTalk customer gets one free business phone number by default, and you can purchase more at any point in your journey.

While purchasing a toll-free number in the CloudTalk platform, you will always see the cost of the phone number. Our team will process your purchase within 24 hours.

Please note that in some cases, we may need regulatory documents, so the activation might take a bit longer. In any case, we’ll always keep you updated via email.

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Other features you might like

International Numbers

Expand your business to new markets and reach customers all around the world with over +160 international numbers.

Number Porting

Transfer old business numbers from more than 50 countries easily and maintain your connections and corporate identity.

Automatic
Outbound Number

Automatically display a number that matches the country of the recipient for every international outbound call.

Text Messages (SMS)

Save time and make text messages a crucial part of your toolkit by including them in your customer journey.

Turn your CloudTalk into a much larger and powerful tool

Expand your business toolstack with a business calling software that can be easily integrated into your existing CRMs, ecommerce or helpdesk tools, like Salesforce, Freshdesk, Help Scout, and dozens more.

See All Integrations

Have questions?

What is a toll-free number?

A toll-free number is a kind of number that allows customers to call you for free or at very low rates. There are two types – green Toll-free number (0800) and blue Toll-free number (0850).

How to get a Toll-free number for my cell phone?

Go to my.cloudtalk.io and select “Numbers” from the left-hand menu. Then, click on “Buy a number”. Pick from over 160 countries – select whether you want a Local, Mobile, National, or Toll-free number. Finally, click on “Order”.

What are the benefits of using a Toll-free number?

Main benefit of Toll-free numbers is that you allow your customers to call you for free, or at very low rates.

Here are 5 more benefits:

A toll-free number can increase incoming calls by 40% and sales by 200% on average

With no calling fees, you are building an image of a fair, professional business

Toll-free numbers are free for the entire country, so you can expand your customer base.

Toll-free numbers work with your cloud call center platform

Toll-free numbers are portable

Green vs blue toll free number

With a green toll-free number, customers call you completely for free. With a blue toll-free number, clients call you at better rates, since the final price of the phone call splits between you and the caller.