Protect Client Privacy & Deliver Maximum Security

Cut your support costs by up to 33% while providing your customers with the best service using Insurance Call Center software. Satisfaction guaranteed.

4,000+ innovative companies run on CloudTalk call center software

illustration customer retention MAIN

Save <3 Minutes on Every Call w/ Automation 

Guarantee client satisfaction with a suite of advanced automation features for insurance companies. Take full control of your call flows, streamline operations, and save up to 3 minutes on every call.  

No credit card required

Cut Costs by 33%

Cut costs by up to 33% by eliminating landlines, extensive set-ups, and expensive call costs. Leverage all the benefits the Internet has to offer with insurance call center software, boost agent productivity, and grow your ROI.

CloudTalk plays well with others

CloudTalk can be easily integrated into your existing CRM, e-commerce, or helpdesk tools, like Salesforce, Freshdesk, Help Scout, and more. Your agents will see all caller details in one place, so they can help the client more thoroughly and quickly.

#1 Rated call center software

Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms

4.4/5 – 260 reviews

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4.4/5 – 840 reviews

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4.4/5 – 310 reviews

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4.5/5 – 260 reviews

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How Businesses Use Insurance Call Center Software

Get Inspired by FINOM’s success story

Cutting FINOM’s Agent Response Speed from 60 to 7 Seconds 

FINOM is a financial platform providing innovative, effective, and easy-to-use tools to companies across Europe’s financial management, invoicing, and banking industries. The company’s goal is to change how people engage with the global economy, but the stakes are high, and requirements for quality customer service are even higher. 

When it comes to issues regarding money, quickly addressing client problems and worries is especially vital. Unfortunately, manual calling is often time-consuming, and FINOM was missing a VoIP solution that’d allow them to give customers the excellent experiences they demanded. 

That’s when the company came across CloudTalk. On top of lightning-fast calls and crystal-clear voice quality, we outfitted FINOM with solutions for managing multiple agents across different locations and timezones, analytics, and 3rd party integrations.

And the results? Thanks to onboarding CloudTalk, FINOM was able to spare their employees tens, if not hundreds, of hours of repetitive, manual labor with our IVR system, call campaigns, and customizable API. Agent response speed fell from 60 to just 7 seconds – and that’s just a single metric the company can now track thanks to our Analytics.

Learn more about our process and what it can do for you in FINOM’s Customer Success Story. 


Connect agents, customers and other software, together in the cloud

Discover how CloudTalk can provide you with unparallel control over your customer’s experience and start matching their expectations today

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