Ringover Plans & Pricing:
Full Guide for 2024

Ringover claims be close to becoming “THE leader in European Cloud Telephony,” hosting over 10,000 users. But do the Ringover pricing plans deliver on their promises?

Despite its claims, compared to other Ringover alternatives, the company is a lesser-known call center provider. So, how does Ringover stack up against a competitor like CloudTalk? In this article, we seek to answer that question.

Below, you’ll find a Ringover cost breakdown of all its pricing plans, a head-to-head comparison with CloudTalk, and discover the answer to whether or not Ringover’s subscription cost is worth paying. Keep reading to learn more!

Key takeaways:

• Ringover offers three main plans. The Smart Plan starts at $24, Contact at $44, and Advanced at $54. All plans are paid on a per-user/month basis, with annual pricing and a 7-day Ringover free trial available.
  
• Ringover’s high-end plans include features like Power Dialers, Advanced IVR, Advanced Analytics, and Skill-Based Routing. The provider also offers stand-alone add-ons for its AI and Omnichannel features, which are key for enterprises.
  
• While Ringover’s pricing tiers may appear to offer everything you may need, they come with several limitations in terms of international numbers, included integrations, and necessary add-ons to complete your business phone set-up.

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Overview of Ringover’s Plans & Pricing

Ringover offers multiple pricing plans, each catering to a different use case based on your team size, feature, and integration requirements. Below, we’ll briefly discuss the specifics. The main Ringover contact center packages consist of:

Aspect/Feature

Smart Plan

Business Plan

Advanced Plan

Annual Pricing

$21 per user/month

$44 per user/month

$54 per user/month

Mobile/Web Apps

Click-to-Call

Call Recording

Call Transcription

Video Conferencing

Advanced IVR

Analytics

Agent Coaching

Call Campaigns

Power Dialer

Local Presence

Voicemail Drop

Best For

SMBs ooking to get started with their call center operations.

Mid-Market companies looking to analyze and improve processes.

Enterprises looking to supercharge their outreach and streamline support.

Smart Plan

Ringover’s Smart Plan is the provider’s cheapest pricing option. It offers features a little beyond the bare necessities you’d expect to see in a calling platform, making it a great choice for micro-size businesses starting their call operations on a budget.

However, this affordable Ringover pricing comes with a few caveats. The Smart Plan does not offer any European local numbers and only allows the sending of SMS and MMS messages within the US and Canada, severely limiting EU-based companies.

Business Plan

Ringover’s Business plan builds on top of its base tier, adding advanced features necessary for efficiently maintaining and routing your calls and coaching agents. This makes it a good starting point for established mid-market companies.

Nevertheless, users may feel disappointed due to the lack of other features critical to scaling up their outbound initiatives, such as dialers and campaigns. Moreover, This Ringover pricing tier offers only two integrations, with more locked behind a paywall.

Advanced Plan

Ringover’s Advanced plan is the provider’s most comprehensive package, outside of the add-ons it offers. As the name suggests, it offers users access to advanced automation and calling capabilities, which is ideal for international enterprise businesses. 

Still, there are some drawbacks. Due to the add-ons mentioned above, you’ll have to pay extra for Ringover’s AI and omnichannel features. On top of that, this pricing tier also only comes with three integrations, with the remaining 80+ costing extra.

Ringover’s Add-Ons:

While the provider has a good selection of features on offer, some of its more advanced capabilities are locked behind stand-alone paywalls, which can quickly raise your Ringover subscription cost. Ringover’s add-ons include:

So, how much is a Ringover subscription if you want to take advantage of everything the call center software offers? If you combine the provider’s Advanced plan with all its add-ons, your total would be $423 per month/user or $1,269 for the required 3 users.

CloudTalk Vs. Ringover: Which Is Better?

Whenever you’re considering a particular provider, it’s important to look at their offering in context of other options on the market. In this case, we’ll be comparing Ringover against CloudTalk, so it’s vital we give you some context.

Short Overview of CloudTalk’s Plans and Pricing

CloudTalk has 4 pricing plans on offer, ranging in price from $25 to $50 per user/month, with a special exception for the custom pricing plan, which lets you tailor your solution to your unique business needs. Here’s a breakdown of CloudTalk’s plans:

1. Starter: CloudTalk’s most basic plan, designed specifically for micro and small businesses. Easy to set up and easier to use, this plan offers small teams everything they need to kick off their call center operations.
   
   Key Features: Click-to-Call, Voicemail, Call Flow Designer (CFD), Automatic Call Distribution (ACD)
   
   Price: $25 per user/month
   
2. Essential: CloudTalk’s equivalent to RingCentral’s advanced plan, focused on growing SMBs and MMBs. This plan helps teams expand their inbound and outbound operations, automate processes, and improve experiences.
   
   Key Features: SMS/MMS, Interactive Voice Response (IVR), Skill-Based Routing, Callback, Integrations + Open API
   
   Price: $30 per user/month
   
3. Expert: CloudTalk’s feature-packed plan for growing MMBs and enterprises, or any team that requires robust calling capabilities. This plan helps customer-facing departments streamline outreach and improve performance.
   
   Key Features: Power Dialer, Smart Dialer, VIP Queues, WhatsApp Inbound & Outbound Messages, Call Monitoring
   
   Price: $50 per user/month
   
4. Custom: CloudTalk’s ultimate plan for the most demanding of companies, tailored perfectly to their particular business needs. This plan allows you to do it all, from coordinating teams to conquering the world’s many markets.
   
   Key Features: Custom Onboarding, Unlimited Outbound Calls with Flat Rates, Enterprise-Level Security, Developer Support
   
   Price: Varies based on features, number of users, etc.

CloudTalk Vs. Ringover: Direct Comparison

See How Ringover Stacks Up

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CloudTalk Vs. Ringover: Key Takeaways

We can glean several insights based on our comparison between CloudTalk’s and Ringover’s pricing and plans. These include:

• Pricing: While Ringover has a cheaper starter plan, CloudTalk’s Expert plan is more affordable than its competitor’s Advanced plan.
  
• Features: While Ringover has omnichannel and prospecting capabilities, CloudTalk has a more extensive list of features and a cheaper AI add-on.
  
• Integrations: Although Ringover offers more integrations, it limits its users to 2-3, based on their tier. CloudTalk has no such restrictions.
  
• International Numbers: CloudTalk offers a more extensive selection of international, toll-free, and local numbers for global growth and expansion.

Ringover Best Features

As we’ve discussed, Ringover’s packages are quite varied in terms of features and use cases. However, there are a few that rise above the rest. Based on online reviews and testimonials, Ringover’s top 3 best features include:

• Cadence for Prospecting: This add-on allows you to seamlessly integrate with your CRM to automate and manage follow-up processes, including scheduling and tracking tasks to ensure no lead falls through the cracks.
  
• Power Dialer: This feature allows you to automate the dialing process, eliminating the need for agents to manually call numbers, which helps maximize agent productivity and minimize downtime between conversations.
  
• Automatic Call Distribution (ACD): This feature uses pre-recorded messages and menu options to guide callers through a series of prompts to direct calls to the correct departments without human intervention and save time.

Ringover Pros & Cons

Based on everything discussed so far, we can make several conclusions regarding Ringover’s strongest and weakest aspects. These include:

CloudTalk: The Better Call Center Choice

As you’ve seen, although Ringover is a solid piece of software, it’s still far from becoming “THE leader in European Cloud Telephony.” However, a lack of international numbers, the need for expensive add-ons, and arbitrary user limits can do that.

If you’re looking for a UCaaS solution or want a solution directly integrated with a daily agent task management system, Ringover may be a good choice. But if what you care about is creating exceptional customer experiences all around the world…

Then look no further than CloudTalk.