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Privacy at CloudTalk
Welcome to the CloudTalk Privacy Center. Protecting your data is our top priority, and we are committed to maintaining the highest standards of security and privacy. On this page, you’ll find everything you need to understand how we handle and safeguard your information, our privacy policies, and details about our data privacy compliance.
Privacy and Cookie Notice
Our Privacy Notice provides a detailed overview of how we, as a data controller, collect, process, and protect your personal data in line with applicable regulations. It also explains the cookies and other tracking technologies we use on our websites to improve your experience, deliver personalized content, and analyze site performance. Additionally, the notice includes guidance on how to exercise control over your data.
GDPR Compliance
We are fully committed to GDPR compliance, adhering to the highest standards of data privacy and protection. We ensure that all personal data is processed in accordance with GDPR requirements, maintaining transparency, accountability, and security throughout our operations. Below, you will find detailed documentation outlining our GDPR policies, practices, and the measures we take to safeguard your data in full compliance with the regulation.
- Data Processing Agreement (DPA): Inseperable part of our Terms and Conditions
- List of sub-processors and group affiliates
- Security Whitepaper: Describes our Technical and Organizational Measures (TOMs) designed to ensure robust data security and protection.
- US Transfer Impact Assessment: Available upon request
Data Protection Officer
We have appointed a dedicated Data Protection Officer (DPO) who oversees our compliance with GDPR and other applicable data protection regulations. The DPO is responsible for ensuring the lawful and transparent handling of personal data, advising on privacy matters, and acting as the primary contact point for data protection authorities and individuals whose data we process.
You can contact our DPO at privacy@cloudtalk.io.
CCPA Compliance
We adhere to all CCPA requirements, ensuring the protection of personal data and the privacy rights of California residents. Our practices are designed to provide transparency and control over data usage. Learn more about our CCPA compliance here: