Double Outbound Success Rate with Campaigns

What is a Call Campaign?

Phone Call Campaign is a feature designed to streamline and automate calling initiatives. It allows you to create, manage, and execute inbound or outbound calling campaigns efficiently.

With this tool, you can easily segment contact lists, assign tailored scripts, automate dialing, and track campaign performance in one place. Whether you’re making or receiving calls, it ensures every conversation is structured, efficient, and aligned with your goals.

Leverage 3 Types of Outbound Calling Campaigns

• Engage With Cold Calling: Reach out to prospects who have had no prior interaction with your business, aiming to introduce products or services and generate interest.
• Warm Outreach Campaigns: Engage with leads who have previously interacted with your business, such as signing up for a newsletter or requesting information.
• Gain Insights With Survey Campaigns: Conduct customer surveys over the phone to collect feedback, understand preferences, and improve business strategies.

Optimize Campaigns with CRM Integration

Stay in control of your call campaigns by seamlessly integrating your CRM. Easily import lead lists, segment contacts, and launch targeted campaigns with just a few clicks, ensuring your outreach is precise and effective.

With a clear visual overview, tracking progress and managing performance becomes effortless. Monitor campaign success in real-time, make quick adjustments, and refine your strategy to maximize results—all from one centralized platform.

Maximize Outreach with Auto-Dialers

Boost your outreach efficiency with auto-dialers like Power Dialer, eliminating manual dialing and reducing idle time. Agents can seamlessly switch between campaigns and scripts, ensuring every call is relevant and targeted to the right audience.

With automated dialing, your team can reach more prospects in less time. Businesses using auto-dialers have seen a 49% increase in outbound calls, leading to higher engagement, improved conversions, and a more productive sales process.

Elevate Conversations with AI

Automate your call campaigns with AI-powered features. Let Sentiment Analysis gauge customer emotions, Call Transcription capture key details, and AI Trending Topics highlight key discussion patterns in real-time.

Agents can stay focused on meaningful conversations and deliver a smoother, more personalized customer experience.

How to Set Up A Call Campaign with CloudTalk?

• Go to Dialer > Campaigns and select +Add Campaign in the top right.
• Set all your campaign details, such as name, status, attempts per contact, and more.
• Choose one or more assigned groups or users and schedule your campaign for a specific date and time.
• Use outbound caller ID to display local numbers and define call scripts and surveys.
• When done, select Create Campaign.