Maximize your cloud call center investment with OpenPhone Alternative
- Call Quality: Guaranteed latency and minimal jitter
- Features: 100 tools to choose from
- VIP Queues: Give the priority to the most important customers
Book a strategy call with us
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| Credit cardless trial |
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| The number of users | Unlimited in each membership | Unlimited number of users available only from Premium membership for $25 per user/month. |
| Remote control/access |
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| Integrations | 40+ one-click integrations | 4 integrations available |
| Open API |
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| Click to Call |
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| KPI Monitoring |
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| Smart dialers |
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| Real-time updates |
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2500+ call centers and phone systems powered by CloudTalk and counting
3 highlights that will change your
business phone expectation
Choose a call software you can rely on.
Globally distributed server infrastructure
Forget dropped calls or interruptions. All call quality is monitored live, so we are able to offer a strong connection and immediately transfer your call to the best possible calling route. CloudTalk is also a registered provider in multiple countries. That helps us take control over multiple aspects of phone call quality.
Advanced productivity features
Learn to use the power of automation to your benefit. CloudTalk offers several ways to skip unnecessary and repetitive tasks so your agents can focus on what matters – customers. Implement IVR, workflow automation, ACW feature, personalized greetings, and other features into your day-to-day work and see what you can achieve.
40+ one-click integrations
To deliver the best service, you need the best tools. When using CloudTalk, you have everything you desire right at your fingertip. Including the most-used integrations such as SalesForce, Pipedrive, Hubspot, and other CRM and helpdesk platforms. Aiming for more? We have an open API feature ready for you.
Looking for a reliable customer service partner?
Check out additional features CloudTalk offers
We work hard so you don’t have to. Take a look at our features. They are here to simplify work and deliver the best experience.
Integrations enhance productivity. We offer 40+ of them.
Show your clients that you care with VIP queue feature
Obviously, taking excellent care of all customers is very important for your business. However, there are those who definitely require top-class care – VIP clients. CloudTalk provides you with an option to create the priority list of customers that are the most important for your business.
How does the VIP queue feature work?
Have special numbers only for VIP clients connected to a specific call group. This way, calls to a certain group through a VIP number will be pushed on top of the queue and will be resolved sooner than calls in the same queue from standard numbers.
Tag your VIP contact with custom tags such as “priority” or “VIP”. Once the customer with this tag reaches you out, he/she will automatically skip the queue and be moved to the front.
A pinch of relevant personalization with the Caller ID feature
“Hi Michael, how can I help you today?” sounds much better than “You have reached the support department, what is your issue?” Personalize the customer experience by delivering something extra from the very first contact. CloudTalk will show you the name of the caller, their phone number, and much more. Even before the call connects.
Never miss a call with the Desktop notification and the Callback feature
Being there for your clients creates a great customer experience. Turn on our Desktop notifications feature and when a call comes in, CloudTalk will automatically alert you.
We got your back also during peak hours. If there are any unanswered phone calls, CloudTalk can automatically call your customers back. Our system will later dial the customer’s number until the agent and the customer are successfully connected.
Have a question you need answered?
If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at
