Looking for a reliable Dialpad alternative?
- Call Quality: Guaranteed latency and minimal jitter
- Features: 70+ ready-to-use tools
- Country Coverage: 160 international numbers
Book a strategy call with us
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 Dialpad |
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| Pricing | Starts at $25 per user/month | Starts at $15 per user/month |
| International numbers | 160 | 70 |
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| Automatic lead distribution |
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| Smart dialer |
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| Dedicated onboarding & support manager |
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2500+ call centers and phone systems powered by CloudTalk and counting
Set up all in minutes and start improving your performance
#1 Rated call center software
Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms
4.4/5 – 253 reviews
4.2/5 – 527 reviews
4.4/5 – 305 reviews
4.5/5 – 253 reviews
Integrate CloudTalk with tools
you love the most
Connect CloudTalk with powerful and easy one-click CRM and helpdesk integrations. Automatic 2-way synchronization makes that all your data are always up-to-date.
Rich portfolio of features
Besides automation, CloudTalk offers 50 + advanced tools to enhance your services. Let your agents handle the most suitable cases with Skill-based routing
Choose custom music and Personalized greetings based on specific situations. Another handy feature, Agent status, enables your employees to set up their availability. It distinguishes which agent is unoccupied at the given moment.
Advanced sound quality
Say goodbye to jitter and latency. Enjoy crystal-clear sound without interruptions. Forget drop calls or other system bugs.
If a call quality falls below a certain level, CloudTalk automatically changes the call route in real-time.
Reliable integrations
Unfortunately, Diapad provides integration with only a few CRMs. Such as Office 365, Linkedin, etc. CloudTalk gives you an opportunity to integrate with the most popular and reliable e-commerce, help desk, or CRM systems.
- Pipedrive
- Zendesk
- Zapier
- Salesforce
- Hubspot
Wide automations possibilities
CloudTalk has many automation features that make your business run efficiently. If there is an unanswered phone call, Callback allows you to automatically contact the customer back.
Our flagship tool, Smart dialer, compiles a list of numbers and lets you call through them with a single click. Further, Workflow automation is an effective way of streamlining business processes.
Curious how does it look inside CloudTalk?
Take a closer look how it looks from the inside and book a strategy call to get a tailor-made tool for your business.
Have a question you need answered?
If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at
How does the free trial work?
Simply send us your contact information, and we will send you access to a free CloudTalk trial with no strings attached. You can immediately start making phone calls with CloudTalk.
What are your outbound call prices?
Each package includes one standard local or toll-free number for free. Prices of outbound calls vary, please contact us for more details.
Who is a user?
Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user, you can imagine your agent, supervisor, analyst, administrator, etc.
Can I change my subscription plan anytime?
Plans billed annually can only upgrade to a higher tier plan (e.g., From Essential to Expert). It’s not possible to downgrade annual billing.
Can I use CloudTalk for more activities?
Definitely. CloudTalk can be used in many different ways, be it customer support, contact center, virtual phone system, or active call center. Our solution is perfect for companies operating several e-commerce at the same time in need of separate customer support for each e-commerce.
What about data safety?
The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. The interface is accessed through an encrypted SSL connection. You can read more on our page dedicated to Security.
