Looking for a reliable Dialpad alternative?
- Call Quality: Guaranteed latency and minimal jitter
- Features: 70+ ready-to-use tools
- Country Coverage: 160 international numbers
Book a strategy call with us
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2500+ call centers and phone systems powered by CloudTalk and counting
Curious how does it look inside CloudTalk?
Take a closer look how it looks from the inside and book a strategy call to get a tailor-made tool for your business.
Reliable integrations
Unfortunately, Diapad provides integration with only a few CRMs. Such as Office 365, Linkedin, etc. CloudTalk gives you an opportunity to integrate with the most popular and reliable e-commerce, help desk, or CRM systems.
- Pipedrive
- Zendesk
- Zapier
- Salesforce
- Hubspot
Wide automations possibilities
CloudTalk has many automation features that make your business run efficiently. If there is an unanswered phone call, Callback allows you to automatically contact the customer back.
Our flagship tool, Smart dialer, compiles a list of numbers and lets you call through them with a single click. Further, Workflow automation is an effective way of streamlining business processes.
Rich portfolio of features
Besides automation, CloudTalk offers 50 + advanced tools to enhance your services. Let your agents handle the most suitable cases with Skill-based routing
Choose custom music and Personalized greetings based on specific situations. Another handy feature, Agent status, enables your employees to set up their availability. It distinguishes which agent is unoccupied at the given moment.
Advanced sound quality
Say goodbye to jitter and latency. Enjoy crystal-clear sound without interruptions. Forget drop calls or other system bugs.
If a call quality falls below a certain level, CloudTalk automatically changes the call route in real-time.
#1 Rated call center software
Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms
4.5/5 – 225 reviews
4.3/5 – 347 reviews
4.5/5 – 272 reviews
4.5/5 – 225 reviews
More benefits
Here are three additional reasons to consider CloudTalk.
Simple set-up in 5 minutes
Setting up your phone system has never been easier. You can use CloudTalk in just a few minutes. You don’t need to invest in any expensive phone hardware.
Follow your performance
Aren’t you satisfied with the team’s performance? Uncover the strengths and weaknesses in your customer and sales team through CloudTalk smart metrics.
Easy scalability and management
CloudTalk is very intuitive, user-friendly phone software. You can manage your VoIP call center in real-time, add agents, and numbers, and set up everything you need in just a few minutes.
Have a question you need answered?
If you have any questions regarding CloudTalk Coverage or the phone numbers, please get in touch at
