Looking for a reliable Dialpad alternative?

Got tired of your old calling solution? Get more for less with CloutTalk. Our software offers advanced features and seamless integrations. It also supports you to take full advantage of automation.

Make your business run smoother. Eliminate repetitive tasks, so your employees can focus on what matters. Building customer relationships.

Call center from the inside

2,500+ call centers and phone systems powered by CloudTalk and counting

CloudTalk vs. Dialpad

Compare Dialpad with CloudTalk and see the advantages we offer

cloudtalk
Dialpad
Price (per user/ per month) $25 - $40 $20 - $95
Price (per 10 users/ per month) $250 - $400 $200 - $950
Price (per 50 users/ per month) $1 250 - $2 000 $1 000 - $4 750
High quality calls
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Call recording
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Voicemail
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Comment on calls
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Call center statistics
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Sentiment analytics
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Automated callback
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Reliability 9 globally distributed data centers global data centers
Click to call extension
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Call tagging
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Smart dialer
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Open API
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Dedicated onboarding & support manager
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Comparison data is based on an analysis from Q1, 2021.
Comparing CloudTalk Essential vs Dialpad Talk/Support/Sales Pro plan paid monthly.


Curious how does it look inside CloudTalk?
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Reliable integrations

Unfortunately, Diapad provides integration with only a few CRMs. Such as Office 365, Linkedin, etc. CloudTalk gives you an opportunity to integrate with the most popular and reliable e-commerce, help desk, or CRM systems.

  • Pipedrive
  • Zendesk
  • Zapier
  • Salesforce
  • Hubspot

Wide automations possibilities

CloudTalk has many automation features that make your business run efficiently. If there is an unanswered phone call, Callback allows you to automatically contact the customer back.

Our flagship tool, Smart dialer, compiles a list of numbers and lets you call through them with a single click. Further, Workflow automation is an effective way of streamlining business processes.

migration illustration
features

Rich portfolio of features

Besides automation, CloudTalk offers 50 + advanced tools to enhance your services. Let your agents handle the most suitable cases with Skill-based routing

Choose custom music and Personalized greetings based on specific situations. Another handy feature, Agent status, enables your employees to set up their availability. It distinguishes which agent is unoccupied at the given moment.

Advanced sound quality

Say goodbye to jitter and latency. Enjoy crystal-clear sound without interruptions. Forget drop calls or other system bugs.

If a call quality falls below a certain level, CloudTalk automatically changes the call route in real-time.

call quality

#1 Rated call center software

Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms

4.5/5 – 225 reviews

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4.3/5 – 347 reviews

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4.5/5 – 272 reviews

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4.5/5 – 225 reviews

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More benefits

Here are three additional reasons to consider CloudTalk.

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Simple set-up in 5 minutes

Setting up your phone system has never been easier. You can use CloudTalk in just a few minutes. You don’t need to invest in any expensive phone hardware.

effective workflow

Follow your performance

Aren’t you satisfied with the team performance? Uncover the strengths and weaknesses in your customer and sales team through CloudTalk smart metrics.

Illustration improve sales efforts

Easy scalability and management

CloudTalk is very intuitive, user-friendly phone software. You can manage your VoIP call center in real-time, add agents, numbers and set up everything you need in just a few minutes.

Better experience for your customers

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Fill in the form and experience cloud-based contact center for innovative businesses by yourself. Be the company your customers want you to be. Set up takes just 5 minutes.