Explore the 15 Best Hubspot Phone Integrations for smooth calling

Features:

The free version provides typical CRM features like email tracking, an analytical dashboard, deal overview, tasks, and activity monitoring. In paid plans, you’ll get additional tools, such as reporting dashboard, custom reporting, single sign-on, recurring revenue tracking, and more.

Pros:

• A large number of integrations 
• A clear, simple dashboard 
• A comprehensive display of recent activities for sales teams 
• An ability to easily track a buyer’s journey

Cons:

The free version is limited and paid plans can get costly. With a HubSpot marketing hub, you have to pay for the contacts to which you’re marketing. Furthermore, in the Sales and Service Hub, you pay per user. If you have a large team, your costs will quickly add up.HubSpot also lacks some customization options. For example, it limits the number of tools that you can integrate with the system.

Pricing:

• Sales Free ($0 per month) 
• Sales Hub Starter ($50 user/month)
• Sales Hub Professional ($500 user/month)
• Sales Hub Enterprise ($1 200 user/month)

Free trial:

Yes, 14 days

Mobile app:

Android, iOS

Key features:

• Auto dialers – Smart dialer and Power dialer
• Call monitoring
• International numbers
• IVR and Call Flow Distribution
• Real-time Dashboard
• Call notes
• Call Flow Automation
• Skill-based routing
• Campaigns

Integrations:

Besides many native integrations (like CloudTalk + Hubspot, CloudTalk + Intercom, CloudTalk + Zendesk Sell, and CloudTalk + Slack), we also offer an integration with Zapier. Thanks to that, you can connect to thousands of other platforms.

Mobile app:

Android, iOS

Pros:

• Simple implementation with no need for IT support 
• Affordable pricing plans
• Phone numbers from over 160 countries worldwide
• Extensive Analytics with a Real-time Dashboard
• Powerful sales tools (Power and Smart dialer)
• A comprehensive call routing system by skillset, agent, and caller’s status.

Cons:

According to our users, CloudTalk Analytics needed remastering in order to give users more precise data. That is why we launched a new version of Analytics with in-depth insights into your calls, including call steps, reasons for missed calls, and much more.

Pricing:

• Starter plan: $25 user/month billed annually
• Essential plan: $30 user/month billed annually
• Expert plan: $50 user/month billed annually
• Custom plan: You can contact our team for a tailor-made offer

Free trial:

• Starter plan: $25 user/month billed annually
• Essential plan: $30 user/month billed annually
• Expert plan: $50 user/month billed annually
• Custom plan: You can contact our team for a tailor-made offer

Key features:

• Call recording
• Call transcription
• Call forwarding
• Online and offline call tracking

Integrations:

Next to HubSpot, CallRail integrates Kissmetrics, Pipeline, Optimizely, and Zapier.

Mobile app:

Android, iOS

Pros:

• Quick to set up and use 
• Clear and straightforward dashboard
• An option to record calls
• Tracking the lead source of incoming calls

Cons:

• The interface needs upgrading 
• Spam calls or calls from other businesses that were using the number  
• Occasional missed text messages 
• Phone application interfaces can be more user-friendly 
• Customer support is often hard to reach

Pricing:

• Starter: $30 per month
• Pro: $130 per month

Free trial:

Yes, 14 days.

Key features:

• Auto dialing
• Click-to-call 
• Analytic features 
• International phone numbers available to buy

Integrations:

Next to Hubspot calling integration, Powercall connects to Active Campaign, Mailchimp, and Zapier.

Mobile app:

Android, iOS

Pros:

• Easy to integrate with other tools
• Friendly support
• Great onboarding team

Cons:

• Can be difficult to use without proper training from onboarding agents 
• Trial period is only seven days 
• Kixie only provides Power dialer as a special edition to Professional plan ($95 per month)

Pricing:

• Integrated plan: $35 per month billed quarterly
• Professional plan: $65 per month billed quarterly
• Professional plan with Power dialer: $95 per month billed quarterly 
• Enterprise plan: You have the option to schedule a demo, plus you get an extended trial

Free trial:

Yes, 7 days

Key features:

• Toll-free numbers
• Call conferencing  
• An IVR menu
• Queue Callback 
• Shared contacts

Integrations:

Over 50 integrations like ActiveCampaign, Salesforce, and Zapier. Plus, of course, Aircall and HubSpot integration.

Mobile app:

Android, iOS

Pros:

• User-friendly interface 
• A great UI  
• Powerful auto dialers for sales teams 
• An option to sync contacts between different phone lines 
• A robust and easy-to-use mobile app 
• Fast customer support

Cons:

• Lack of essential video calling features
• Webinar hosting and screen sharing capabilities are severely limited
• Plans have a user count restriction – minimum 3 seats (with CloudTalk, you can purchase plans even for a single user)
• Aircall’s trial period is only seven days

Pricing:

• Essential plan: $30 user/month, billed annually (minimum 3 users)
• Processional plan: $50 user/month, billed annually (minimum 3 users)
• Custom plan: Contact the Sales team

Free trial:

Yes, 7 days

Key features:

• Local and toll-free numbers 
• Call screening and blocking 
• Personalized greetings
• An IVR menu

Integrations:

RingCentral offers over 200 integrations, including Salesforce, Slack, Zoho, and Mailchimp. And of course, Ringcentral + HubSpot integration

Mobile app:

Android, iOS

Pros:

• Reliable software with many essential features
• An extensive number of integrations (200+)
• Excellent video conferencing capabilities like whiteboard or breakout rooms
• Native task management system that integrates with collaboration tools
• Real-time data

Cons:

• A complicated mobile app
• Some important tools only available as add-ons (Call recording, Toll-free numbers, and more)
• Lengthy implementation (can be as much as 90 days) 
• Implementation involves a fee

Pricing:

• Standard plan: $27.99 user/month
• Premium plan: $34.99 user/month
• Ultimate plan: $49.99 user/month

Free trial:

Yes, 14 days

Key features:

• Auto dialing
• Click-to-call 
• Analytic features 
• International phone numbers available to buy

Integrations:

Next to Hubspot calling integration, Powercall connects to Active Campaign, Mailchimp, and Zapier.

Mobile app:

Android, iOS

Pros:

• Easy to integrate with other tools
• Friendly support
• Great onboarding team

Cons:

• Can be difficult to use without proper training from onboarding agents 
• Trial period is only seven days 
• Kixie only provides Power dialer as a special edition to Professional plan ($95 per month)

Pricing:

• Integrated plan: $35 per month billed quarterly
• Professional plan: $65 per month billed quarterly
• Professional plan with Power dialer: $95 per month billed quarterly 
• Enterprise plan: You have the option to schedule a demo, plus you get an extended trial

Free trial:

Yes, 7 days

Key features:

• Call tracking
• Call forwarding
• Call and SMS analytics
• Pay-per-minute calls
• SMS Workflow and Automation

Integrations:

Over 40, for example Salesforce, Zendesk, and Slack. It also includes all apps available through Zapier. And of course, we can’t forget to mention HubSpot + JustCall integration.

Mobile app:

Android, iOS

Pros:

• Free texting and calling 
• Easy-to-use solution
• Simple installation
• Very helpful and reliable support team

Cons:

• Call quality sometimes visibly drops
• Complicated interface – it’s not easy to find certain features, like Voicemail
• Limited text message characters
• Occasional bugs like missed text messages from clients

Pricing:

• Standard plan: $24 user/month billed annually
• Premium plan: $48 user/month billed annually
• Custom plan: Contact the Sales team

Free trial:

Yes, 14 days

Key features:

• Call recording
• Call tagging
• Video conferencing
• Electronic signature
• Softphone
• Collaboration tools

Integrations:

The most popular Ringover integrations are Salesforce, HubSpot and Zoho CRM, but there are many others, like Copper, and Freshdesk.

Mobile app:

Android, iOS

Pros:

• Easy to use
• An option to shadow other agents’ work for more efficient learning
• Free international calling
• An ability to re-listen to calls for building better agent trainings

Cons:

• Occasional sound delay makes for inefficient conversations
• Occasional shortages
• Poor sound quality
• Giving access to technicians, accountants, etc. requires a paid license

Pricing:

• Smart plan: $24 user/month
• Power plan: $49 user/month

Free trial:

Yes, 7 days

Key features:

• Call logging
• Call monitoring
• Call routing
• Call recording
• Automated attendant 
• IVR
• Queue management

Integrations:

Nextiva offers many integrations for both sales and customer support teams. The most popular ones are Salesforce, Zendesk, Zoho, and once again, HubSpot.

Mobile app:

Android, iOS

Pros:

• Great customer service
• Smooth onboarding experience
• Both phone and desktop application is easy to use
• Excellent add-ons for video meetings

Cons:

• The software is difficult to navigate 
• Performance issues and bugs
• Frequent dropped calls
• Ongoing contact auto-renewals happen without automatically notifying the client

Pricing:

• Essential plan: $30.95 user/month
• Professional plan: $35.95 user/month
• Enterprise plan: $45.95 user/month
• Ultimate plan: $75.95 user/month

Free trial:

Yes, 30 days.

Key features:

• Call Recording
• Call Logging
• Automated Attendant
• Call Routing
• Mobile Access
• PBX
• IVR / Voice Recognition

Integrations:

OpenPhone offers native integrations like Salesforce, Gong, HubSpot, and Slack, but also many non-native ones. You can integrate those via Zapier.

Mobile app:

Android, iOS

Pros:

• User-friendly, affordable product
• Simple switching between phone numbers
• Calling worldwide thanks to international numbers
• Excellent voice quality
• No need to give out personal numbers for clients and prospects

Cons:

• Calls sometimes don’t ring
• Blocked numbers notifications coming through even after being blocked
• Occasional complications with number porting when changing providers

Pricing:

• Standard plan: $10 user/month billed annually
• Premium plan: $20 user/month billed annually
• Enterprise plan: Contact the Sales team

Free trial:

Yes, 7 days

Key features:

• Chat/Messaging
• Manual Dialer
• Call Routing
• Call Recording
• Reporting/Analytics
• IVR / Voice Recognition
• Automatic Call Distribution 

Integrations:

According to their marketplace, Dialpad’s most popular integrations are Salesforce, Microsoft Teams, Gmail, and Dialpad Chromos Desk Connector, but the provider offers many more of them. That includes Zapier for integrating non-native systems, and of course, HubSpot.

Mobile app:

Android, iOS

Pros:

• Modern, well-organized UI
• Voice intelligence and up time between 99% and 100%
• Quality power dialer
• Free calling to the US and Canada from anywhere in the world
• Easy video onboarding

Cons:

• Lack of other auto dialers, like Smart and Predictive dialer
• Preferred agent only works via API
• Lack of visual flow editor for Call flow designer
• SMS feature not available outside of the US and Canada, but soon available in UK
• Voicemail drop only comes with Dialpad Sell

Pricing:

• Pro plan: $25 user/month billed annually
• Standard plan: $15 user/month billed annually
• Enterprise plan: Contact the Sales team

Free trial:

Yes, 14 days.

Key features:

• Customer Complaint Tracking
• Collaboration Tools
• Forms Management
• Alerts / Escalation
• Issue Tracking
• Knowledge Base Management
• Reporting/Analytics

Integrations:

According to the Zendesk marketplace, the most popular integrations are Trello, MailChimp Activity, Tymeshift Workforce Management, Tables, and Hubspot + Zendesk integration.

Mobile app:

Android, iOS

Pros:

• All caller information at the same place
• Ability to create SMS follow-ups
• Time saving with smart automation tools
• In-depth metrics
• Data synchronization

Cons:

• Occasional issues with uploading and exporting data
• Sometimes data can be deleted or missing
• Poor customer service

Pricing:

• Support Only (Team) plan: $19 agent/month billed annually
• Suite Team Plan: $49 agent/month billed annually
• Suite Growth Plan: $79 agent/month billed annually
• Suite Pro Plan: $99 agent/month billed annually
• Support Only (Pro) plan: $49 agent/month billed annually

Free trial:

Yes, 14 days

Key features:

• Automatic Call Distribution
• Call Logging
• Call Monitoring
• Campaign Management
• IVR / Voice Recognition
• Manual Dialer
• Queue Management

Integrations:

Some of Twilio’s most popular integrations are Segment, Zoho, Salesforce, and Bitrix24. There is, of course, also the HubSpot + Twilio integration. Furthermore, the provider offers a chance to connect non-native platforms via Zapier.

Mobile app:

Android, iOS

Pros:

• A wide range of call center tools 
• One free local number per plan 
• Usage-based pricing, which is an advantage for small businesses

Cons:

• Lack of collaboration tools 
• Small amount of pre-built integrations 
• Interface is not too user-friendly
• International numbers from only 56 countries

Pricing:

• $1 per hour per active user 
• $150 flat rate per user per month

Free trial:

Yes, the Twilio website doesn’t mention the length

Key features:

• Call conferencing
• Call monitoring
• Multi-channel communication
• Contact management
• Voicemail transcription
• Computer-telephony integration

Integrations:

CircleLoop integrates with many well-known SaaS tools. Besides HubSpot, it is Zoho, Pipedrive, Intercom, and Zapier.

Mobile app:

Android, iOS

Pros:

• Affordable solution for small businesses

Cons:

• Unresponsive customer support
• Lack of onboarding channels – no in-person or video guidance

Pricing:

• Pay as you Go: £5 user/month + VAT, charged monthly
• Unlimited: £15 user/month + VAT, charged monthly

Free trial:

Yes, the CircleLoop website doesn’t mention the length

Key features:

• Auto-dialers
• IVR
• Voicemail
• Lead generation
• ROI tracking
• Call recording
• Click-to-Call

Integrations:

Next to HubSpot, CallRail integrates Kissmetrics, Pipeline, Optimizely, and Zapier.

Mobile app:

Android, iOS

Pros:

• Speeds up your sales calling processes
• Easily scales your business
• Offers an ability to manage an extensive list of customers in a short period of time

Cons:

• No multi-channel email tracking
• Hard to edit and review calls
• Lack of educational materials
• In-person training unavailable

Pricing:

• The provider doesn’t display plan pricing

Free trial:

Yes, the ConnectAndSell website doesn’t mention the length

Key features:

• Automatic Call Distribution
• Call monitoring
• Call scripting
• Call transfer
• Computer telephony integration
• Inbound Call Center
• Outbound Call Center
• IVR

Integrations:

NovelVox connects with 70+ tools, for example Salesforce, Zendesk, Freshdesk, Microsoft Dynamics, Genesys, Cisco, Avaya, and Amazon Connect + HubSpot.

Mobile app:

Android, iOS

Pros:

• Industry-specific optimizations for Telecom, Insurance, Credit Unions, Retail, Banking & Finance, Healthcare, and more.
• Automates tasks through workflow automation
• It’s easily customizable through a Drag and drop designer studio

Cons:

• Missing many important features, like Call recording, and auto dialers
• Lacking transparency about pricing
• No free trial
• No mobile application
• No in-person or live online training
• No knowledge base

Pricing:

• For pricing information, you need to contact the NovelVox team

Free trial:

No free trial mentioned