15 Best Hubspot Phone Integrations & Calling Apps

HubSpot commands 37.32% of the marketing automation market share*. Yet many organizations struggle to align their phone systems with it, leading to operational friction and missed deals.

Let’s face it, juggling multiple systems drains productivity. A well-integrated phone system turns HubSpot into the ultimate communication hub, while a bad one wastes time on data entry and loses valuable context. 

This guide explores how CloudTalk’s HubSpot integration eliminates these daily headaches while delivering crystal-clear calls your teams can count on. 

Whether you’re ramping up sales or taking customer support to the next level, having the right phone integration makes all the difference.

Key Takeaways:

• HubSpot commands 37.32% of the marketing automation market, but disconnected phone systems create costly friction. Your teams waste hours switching between tools, lose valuable context, and miss opportunities to deliver better customer experiences.

• A proper phone integration transforms your HubSpot into a complete communication hub. Your team makes calls directly from contact records, while customer data, call logs, and interactions sync automatically between systems. No more tab switching or manual data entry.

• Beyond the immediate efficiency boost, you’ll see tangible business results. Teams close more deals with better context, support resolves issues faster, and managers get clear performance insights. Companies using HubSpot with integrated tools report a 505% ROI over three years.

15 Best HubSpot Phone Integrations

Phone integrations can make or break your HubSpot workflow. But with dozens of options available, choosing the right one requires careful consideration of call quality, feature depth, and scalability needs.

Our analysis focuses on solutions that serve growing sales and support teams. We evaluated each tool based on call reliability, integration depth, international coverage, and real user feedback from mid-market companies. 

We put special attention to features that eliminate manual work  –from automatic call logging to seamless contact synchronization.

#1 CloudTalk

Want to transform your HubSpot workspace into a powerful calling hub? CloudTalk brings rock-solid calling features right where your team works. Built specifically for sales and support teams, you’ll get access to 100+ advanced features, 30+ integrations, phone numbers across 160+ countries.

Your team can start calls with a single click on any HubSpot contact. All your customer interactions, notes, and tags sync automatically between systems –no more tab switching or lost information. Need to check a client’s history? Access their complete profile in seconds, right from your call screen.

Whether you’re scaling your outbound sales or elevating customer support, the HubSpot + CloudTalk integration streamlines your workflow by keeping everything in one place. Plus, with crystal-clear call quality and extensive international coverage, you can confidently expand into new markets.

Rating

• 4.5/5 (251 reviews) on G2 
• 4.2/5 (526 reviews) on Capterra

Integrations

Seamlessly connect with your essential tools:

• Native integrations with HubSpot, Intercom, Zendesk Sell, and Slack  
• Zapier connectivity for thousands of additional platforms 
• Two-way data synchronization

Mobile Capabilities

Stay connected on the go with full-featured apps for:

• iOS devices
• Android devices

Advantages for Your Team

• Quick setup without IT department involvement
• Cost-effective scaling options
• Global reach with 160+ country coverage
• Comprehensive real-time analytics
• Advanced sales automation tools
• Intelligent call routing based on skills and availability

Room for Improvement

The analytics suite recently underwent a complete overhaul based on user feedback. You now get deeper insights into:

• Detailed call step analysis
• Missed call attribution
• Performance metrics

Pricing

Annual billing plans to fit your growth:

• Starter: $25/user/month
• Essential: $30/user/month
• Expert: $50/user/month
• Custom: Tailored enterprise solutions available

Try Before You Buy

The customer support of CloudTalk is some of the best I have experienced. Agents are always kind and informative, and take the time to properly help. Cloudtalk’s Voicemail Drop feature has also saved us literal hours and made our roles so much more efficient. We have also benefitted from the integration with our CRM Hubspot. It allows us to log all texts and calls automatically

Martin B., Administrator, G2

#2 CallRail

Turn your call data into actionable insights. CallRail specializes in AI-powered call tracking and conversion intelligence, helping you understand every customer interaction.

Best For: Mid-market to enterprise sales and support teams needing deep call analytics

Raiting

• 4.5/5 (251 reviews) on G2 
• 4.2/5 (526 reviews) on Capterra

Integrations

Connect your essential marketing stack:

• Native HubSpot integration
• Marketing tools: Kissmetrics, Pipeline
• A/B testing: Optimizely
• Automation: Zapier

Mobile Experience

Take your analytics anywhere:

• Full-featured iOS app
• Android companion app
• Real-time notification support

Advantages for Your Business

• Rapid deployment timeline
• Intuitive analytics dashboard
• Complete call recording suite
• Detailed lead source tracking

Challenges to Consider

• Interface updates needed for modern workflows
• Occasional number recycling issues
• SMS delivery inconsistencies
• Mobile UX needs refinement
• Support response times vary

Pricing

Two straightforward options:

• Starter: $30/month
• Pro: $130/month

Try Risk-Free

Test all features with a 14-day trial

#3 Kixie

Boost your sales reach with AI-powered dialing. Kixie brings local presence dialing to your browser, helping you connect with prospects using familiar area codes.

Best For: Sales teams of any size seeking intelligent dialing automation

Rating

• 4.7/5 (236 reviews) on G2
• 4.6/5 (294 reviews) on Capterra

Integrations

Connect your sales stack:

• HubSpot native integration
• Email marketing: Active Campaign, Mailchimp
• Automation: Zapier
• Custom API access

Mobile Experience

Stay productive on the move:

• Full-featured iOS app
• Android support
• Real-time call routing

Advantages for Your Team

• Quick browser-based deployment
• Responsive support team
• Comprehensive onboarding
• Local presence technology

Challenges to Consider

• Learning curve requires guided onboarding
• Limited 7-day trial period
• Power dialer restricted to Professional plan
• Quarterly billing requirement

Investment

Quarterly billing options:

• Integrated: $35/month
• Professional: $65/month
• Professional with Power Dialer: $95/month
• Enterprise: Custom pricing (demo required)

Try Risk-Free

Experience the platform with a 7-day trial

#4 Aircall

Looking for a straightforward phone solution? Aircall offers core calling features for small business teams, though you’ll need at least three users to start.

Rating

• 4.3/5 (327 reviews) on G2
• 4.3/5 (724 reviews) on Capterra

Integrations

Connect your business tools:

• HubSpot native sync
• CRM: Salesforce
• Marketing: ActiveCampaign
• Plus 50+ other integrations
• Zapier support

Mobile Experience

Work from anywhere with:

• Polished iOS interface
• Android app support
• Contact synchronization

Advantages for Your Team

• Clean, intuitive interface
• Quick feature adoption
• Multi-line contact sync
• Reliable mobile experience
• Responsive support team

Challenges to Consider

• Three-user minimum requirement
• Limited video capabilities
• Basic screen sharing
• Short 7-day trial period
• No single-user option

Investment

Annual billing (3-user minimum):

• Essential: $30/user/month
• Professional: $50/user/month
• Custom: Enterprise pricing available

Try Risk-Free

Test drive features with a 7-day trial

#5 RingCentral

Leverage 20 years of communication expertise. RingCentral offers comprehensive contact center capabilities, though setup requires significant investment in time and resources.

Best For: Organizations needing unified communications across global teams

Rating

• 4.2/5 (1,034 reviews) on G2 
• 3.9/5 (649 reviews) on Capterra

Integrations

Extensive connectivity options:

• HubSpot native integration
• 200+ platform integrations
• Enterprise tools: Salesforce, Slack
• Marketing: Zoho, Mailchimp
• Custom API access

Mobile Experience

Take your office anywhere:

• iOS app support
• Android functionality
• Complex feature set

Advantages for Your Business

• Battle-tested reliability
• Comprehensive integration ecosystem
• Superior video collaboration
• Built-in project management
• Live performance metrics

Challenges to Consider

• Complex mobile interface
• Key features require add-on purchases
• 90-day implementation timeline
• Additional setup fees
• Steep learning curve

Investment

Monthly rates for annual commitment:

• Standard: $27.99/user
• Premium: $34.99/user
• Ultimate: $49.99/user
• Plus implementation fees

Try Risk-Free

Evaluate features with a 14-day trial

#6 JustCall

Get your global phone presence up and running quickly. JustCall offers local numbers in 50+ countries, though you may need to navigate its complex interface.

Best For: Teams of any size needing international reach with SMS capabilities

Rating

• 4.1/5 (103 reviews) on G2
• 4.3/5 (303 reviews) on Capterra

Integrations

Connect your business stack:

• HubSpot native integration
• Support: Zendesk
• Team chat: Slack
• CRM: Salesforce
• Zapier access for extended connectivity

Mobile Experience

Stay connected through:

• iOS mobile solution
• Android application
• Free calling and texting features

Advantages for Your Team

• Quick deployment process
• Free communication tools
• Responsive support staff
• Global number availability
• Flexible payment structure

Challenges to Consider

• Inconsistent call quality
• Unintuitive feature layout
• SMS character limitations
• Message delivery issues
• Complex navigation

Investment

Annual billing options:

• Standard: $24/user/month
• Premium: $48/user/month
• Enterprise: Custom pricing

Try Risk-Free

Explore features with a 14-day trial

#7 Ringover

Streamline your SME communications with cloud calling. Ringover focuses on efficiency tools for sales and support teams, though call quality can be inconsistent.

Best For: Small to medium businesses seeking core calling features with training capabilities

Rating

• 4.5/5 (201 reviews) on G2
• 4.7/5 (33 reviews) on Capterra

Integrations

Connect your essential platforms:

• HubSpot native integration
• CRM: Salesforce, Zoho
• Support: Freshdesk
• Small business: Copper
• Custom connections

Mobile Experience

Work remotely through:

• iOS application
• Android platform
• International calling support

Advantages for Your Team

• User-friendly interface
• Live agent shadowing
• Unlimited international calls
• Training call library
• Quick deployment

Challenges to Consider

• Audio latency issues
• Service reliability concerns
• Inconsistent call quality
• Paid licenses for support staff
• Limited trial period

Investment

Straightforward pricing tiers:

• Smart: $24/user/month
• Power: $49/user/month

Try Risk-Free

Test features with a 7-day trial

#8 Nextiva

Unite your communications in one platform. Nextiva combines voice, video, and messaging in a unified system, though navigation can be challenging.

Best For: Organizations seeking all-in-one communication with an extended trial period

Rating

• 4.1/5 (206 reviews) on G2
• 4.4/5 (1,613 reviews) on Capterra

Integrations

Connect your essential platforms:

• HubSpot native integration
• CRM: Salesforce, Zoho
• Support: Zendesk
• Custom API options

Mobile Experience

Work from anywhere with:

• User-friendly iOS app
• Android functionality
• Desktop synchronization

Advantages for Your Team

• Outstanding customer support
• Streamlined onboarding
• Intuitive phone interface
• Strong video capabilities
• Cross-platform consistency

Challenges to Consider

• Complex system navigation
• Stability issues
• Call reliability concerns
• Automatic contract renewals
• Limited notification system

Investment

Monthly rates with annual commitment:

• Essential: $30.95/user
• Professional: $35.95/user
• Enterprise: $45.95/user
• Ultimate: $75.95/user

Try Risk-Free

Evaluate thoroughly with a 30-day trial

#9 OpenPhone

Keep your personal and business calls separate. OpenPhone delivers VoIP essentials with global reach, though some reliability issues exist.

Best For: Teams needing clear business line separation with essential VoIP features

Rating

• 4.5/5 (46 reviews) on G2
• 4.8/5 (1,199 reviews) on Capterra

Integrations

Connect your workflow tools:

• HubSpot native integration
• Conversation intelligence: Gong
• Team chat: Slack
• CRM: Salesforce
• Extended options via Zapier

Mobile Experience

Manage calls through:

• iOS application
• Android platform
• Easy number switching

Advantages for Your Team

• Budget-friendly pricing
• Simple number management
• Global calling capability
• High voice clarity
• Business number privacy

Challenges to Consider

• Missed call notifications
• Block list management issues
• Number porting difficulties
• Limited trial period
• Basic feature set

Investment

Annual billing options:

• Standard: $10/user/month
• Premium: $20/user/month
• Enterprise: Custom pricing

Try Risk-Free

Test features with a 7-day trial

#10 Dialpad

Power your support team with AI-driven communications. Dialpad combines reliable telephony with intelligent features, though some advanced capabilities require upgrades.

Best For: Small support teams needing AI assistance and reliable uptime

Rating

• 4.3/5 (478 reviews) on G2 
• 4.4/5 (1,457 reviews) on Capterra

Integrations

Connect your essential tools:

• HubSpot native integration
• Microsoft Teams
• Google Workspace
• Salesforce
• Custom API options
• Zapier connectivity

Mobile Experience

Stay connected through:

• Modern iOS interface
• Android application
• Free US/Canada calling

Advantages for Your Team

• Clean, modern interface
• Enterprise-grade reliability
• Powerful voice AI
• Free North American calls
• Visual onboarding process

Challenges to Consider

• Limited auto-dialer options
• API-only preferred agent routing
• Basic call flow designer
• Regional SMS restrictions
• Premium-only voicemail drop

Investment

Annual billing options:

• Standard: $15/user/month
• Pro: $25/user/month
• Enterprise: Custom pricing

Try Risk-Free

Explore features with a 14-day trial

#11 Zendesk

Elevate your customer service with smart automation. Zendesk unifies support data and tools, though data management can be unpredictable.

Best For: Organizations prioritizing customer service automation and analytics

Rating

• 4.4/5 (3,361 reviews) on G2
• 4.3/5 (5,421 reviews) on Capterra

Integrations

Connect your support stack:

• HubSpot native integration
• Project management: Trello
• Marketing: MailChimp
• Workforce: Tymeshift
• Custom API access

Mobile Experience

Support on the go with:

• Full-featured iOS app
• Android functionality
• Real-time notifications

Advantages for Your Team

• Centralized customer data
• Automated follow-ups
• Smart workflow tools
• Comprehensive metrics
• Cross-platform sync

Challenges to Consider

• Data import/export issues
• Information reliability concerns
• Support response delays
• Complex pricing structure
• Learning curve for new users

Investment

Annual billing options:

• Support Team: $19/agent/month
• Suite Team: $49/agent/month
• Suite Growth: $79/agent/month
• Suite Pro: $99/agent/month
• Support Pro: $49/agent/month

Try Risk-Free

Test capabilities with a 14-day trial

https://www.youtube.com/watch?v=cpEzSUmem1E

#12 Twilio

Build custom communication workflows with APIs. Twilio offers developer-focused tools for SMS and voice, though interface accessibility can be challenging.

Best For: Teams needing programmable communications with usage-based pricing

Rating

• 4.6/5 (345 reviews) on G2 
• 4.4/5 (403 reviews) on Capterra

Integrations

Connect your tech stack:

• HubSpot native integration
• Analytics: Segment
• CRM: Zoho, Salesforce
• Business suite: Bitrix24
• Zapier expansion options

Mobile Experience

No dedicated mobile apps available

• API access for custom mobile development
• Web interface accessibility

Advantages for Your Team

• Comprehensive API toolkit
• Free local number included
• Flexible usage-based billing
• Extensive customization options
• Developer-friendly platform

Challenges to Consider

• Limited collaboration features
• Restricted integration options
• Complex user interface
• Coverage in only 56 countries
• Technical expertise required

Investment

Flexible pricing options:

• Usage-based: $1/hour/active user
• Flat rate: $150/user/month

Try Risk-Free

Trial available (duration unspecified)

https://www.youtube.com/watch?v=abO-t4sjeZE

#13 CircleLoop

Get UK-based VoIP without breaking the bank. CircleLoop delivers essential calling features for small teams. However, its customer support options are limited, which might be a concern for users needing hands-on assistance.

Best For: Small UK support teams seeking cost-effective VoIP

Rating

• 4.5/5 (11 reviews) on G2 
• 4.3/5 (11 reviews) on Capterra

Integrations

Connect your business tools:

• HubSpot native integration
• CRM: Zoho, Pipedrive
• Support: Intercom
• Automation: Zapier
• Custom connections

Mobile Experience

Stay connected through:

• iOS application
• Android platform
• Web browser access

Advantages for Your Team

• Budget-friendly pricing
• Simple interface
• Cross-platform availability
• UK-optimized service
• Flexible payment options

Challenges to Consider

• Limited support response
• Basic onboarding resources
• No video training
• Small review base
• UK-focused limitations

Investment

Monthly billing options:

• Pay as you Go: £5/user + VAT
• Unlimited: £15/user + VAT

Try Risk-Free

Trial available (duration unspecified)

#14 ConnectAndSell

ConnectAndSell has a solid tool suite that allows businesses to scale their operations. Also, ConnectAndSell focuses purely on sales efficiency, though training resources are limited.

Best For: Mid-market to enterprise sales teams needing high-volume calling capabilities

Rating

• 4.0/5 (13 reviews) on G2 
• 4.2/5 (183 reviews) on Capterra

Integrations

Connect your sales stack:

• HubSpot native integration
• Analytics: Kissmetrics
• Pipeline management
• A/B testing: Optimizely
• Zapier expansion options

Mobile Experience

Limited mobile access:

• Android application
• No iOS support
• Web platform access

Advantages for Your Team

• Rapid call acceleration
• Scalable architecture
• High-volume capability
• Sales-focused design
• Automated workflows

Challenges to Consider

• No email tracking
• Limited call editing
• Minimal training content
• No in-person support
• Basic documentation

Investment

Custom pricing only:

• Contact sales team for quote
• Volume-based options available

Try Risk-Free

Trial available (duration unspecified)

#15 NovelVox

Specialize your CTI for your industry. NovelVox connects enterprise phone systems to HubSpot, though core calling features are limited.

Best For: SMBs needing industry-specific CTI solutions, especially in finance and healthcare

Rating

No public ratings available

Integrations

Connect enterprise systems:

• HubSpot native integration
• Phone systems: Cisco, Avaya
• Cloud: Amazon Connect
• CRM: Salesforce
• Support: Zendesk, Freshdesk
• Microsoft Dynamics

Mobile Experience

No mobile applications available

• Web-based access only
• Desktop platform focus

Advantages for Your Team

• Industry-optimized solutions
• Workflow automation
• Drag-and-drop customization
• Enterprise compatibility
• Vertical-specific features

Challenges to Consider

• No call recording
• Missing auto-dialers
• Limited pricing transparency
• No mobile support
• Minimal training resources
• Basic documentation

Investment

Custom pricing only:

• Contact sales for quote
• Industry-specific packages

Try Before Buying

No trial available, but demo sessions offered

Benefits Of Using Hubspot Phone Integrations

Consider your team’s daily workflow. They’re constantly switching between HubSpot and your phone system, losing precious context and time with each toggle. This friction costs more than just efficiency –it impacts revenue and customer relationships.

Modern phone integrations change this narrative. By connecting your calling capabilities directly to HubSpot, you unlock the full potential of your customer data while simplifying your team’s workflow. The result? Faster resolutions, deeper customer insights, and measurable business growth.

Here’s how a proper phone integration transforms your HubSpot investment:

Provide Smarter Call Routing

Your CRM data powers intelligent call distribution. Instantly direct customers to the right expert, boosting first-call resolution rates and satisfaction scores. When customers feel understood from the first hello, loyalty follows.

Deliver Personalized Service

Give your team the full story before every conversation. Previous interactions, purchase history, and support tickets appear automatically, enabling personalized service from the first ring. Your customers never have to repeat themselves.

Leverage Automation Tools  That Make Sense

Free your team from administrative busywork. Automatic call logging, contact updates, and follow-up emails happen seamlessly in the background. Your people focus on conversations that matter, not data entry.

Create Data-Driven Sales Campaigns

Transform CRM insights into targeted outreach. Your sales team can prioritize high-value prospects, personalize pitches based on history, and spot upsell opportunities naturally. Every call becomes more strategic.

Gain Visibility Over Performance 

Track team metrics that matter. Monitor call volumes, resolution rates, and customer satisfaction in real-time. Identify coaching opportunities early and recognize top performers based on actual results.

How to Pick The Right HubSpot Phone Integration

Selecting the right phone integration impacts your entire business operation. Focus on these key factors to make an informed decision:

• Consider call quality and reliability: Your customer conversations deserve crystal-clear audio. Evaluate each provider’s uptime guarantees and global coverage. Check if they maintain their own infrastructure or rely on third-party networks. Remember – even the best features mean nothing if calls keep dropping.
• See how much integration depth you need: Look beyond basic call logging. The right solution should sync contacts two-way, automate workflow tasks, and share data seamlessly with HubSpot. Consider how the integration handles your specific use cases, from sales campaigns to support tickets.
• Take scalability into account: Your phone system should grow with your ambitions. Assess pricing models, user limitations, and international capabilities. Can you easily add new features, phone numbers, or team members? The best solutions offer flexibility without forcing costly upgrades.
• Get a clear implementation timeline: Time to value matters. Some solutions require weeks of setup and IT involvement, while others deploy in hours. Look for providers offering guided onboarding, clear documentation, and responsive support. Your team needs to stay productive during the transition.
• Assess the total cost: Think beyond per-user pricing. Factor in implementation fees, add-on features, and potential overage charges. The cheapest option often costs more in terms of lost productivity and missed opportunities. Focus on solutions that deliver clear ROI for your specific needs.

Companies Using HubSpot Marketing Hub Have Experienced a Notable 505% Three-Year ROI*

Your team deserves tools that work as hard as they do. When your phone system speaks directly to HubSpot, you’re not just connecting software. You’re unlocking new levels of efficiency. 

Every call becomes an opportunity to deepen customer relationships, while automated workflows eliminate the busywork that slows your team down.

Ready to transform your HubSpot experience? CloudTalk offers a risk-free way to test enterprise-grade calling features in your HubSpot environment. 

Take the 14-day trial and see how seamless integration changes your team’s productivity. Don’t let disconnected tools hold your business back. Start making every conversation count.

Sources:

• HubSpot Market Share – Where is it at in 2024?
• Essential HubSpot Statistics: Navigating 2024’s Marketing Landscape