01
Call Quality: Globally distributed server infrastructure
02
Features: Advanced capabilities to serve any use case.
03
Integrations: 30+ one-click CRM & helpdesk tools
Kixie
Pricing
Starts at $25 per user/month, billed annually.
Starts at $29 per user/month
Platform
Available on any device or platform.
Chrome only with required configuration.
Customer Details
All caller information in real-time even before the call is picked up.
Caller information is available a while after the call is picked up.
Toll-free Numbers
160+
40
Conference Calling
—
24/7 Live Support
—
Onboarding Support
—
Survey/Poll Management
—
Advanced Analytics
—
Skill-based Routing
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3,000+ call centers and phone systems powered by CloudTalk and counting
Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms
260 reviews
840 reviews
310 reviews
260 reviews
Expand your business toolstack with a business calling software that can
be easily integrated into your existing CRMs, ecommerce or helpdesk tools,
like Salesforce, Freshdesk, Help Scout, and dozens more.
Have you experienced unreliable customer support? We got you. Our priority is to serve customers and help them find immediate solutions to their issues. We have several support teams working in different time zones to answer your questions in real-time. Always with a smile.
Switching from one software to another can be rough. Not while switching to CloudTalk. Why?
Spread your customer care even further with CloudTalk’s international numbers feature. You can acquire specific numbers with geographic or non-geographic codes from over 160 countries. These calls are more likely to be picked up and this option is also cheaper.
We will show you how to use the Cloudtalk desktop app, click to call feature and the smart dialer. We will also demonstrate CloudTalk’s dashboard features
How do free trials work?
Simply send us your contact information and we’ll get you set up with a free, no-strings-attached CloudTalk trial. You can start dialing immediately and enjoy our full range of features and integrations for two fun-filled weeks.
What are your outbound call prices?
Each package includes one standard local or toll-free number for free. Prices of outbound calls vary. Please contact us for more details.
Who is a user?
Users work for your company and communicate with your existing and potential customers. You can add or remove users at any time and in just a few clicks. Users are agents, supervisors, analysts, administrators, etc.
How often can I change my billing plan?
Plans billed annually can only upgrade to a higher tier plan (e.g. From Essential to Expert). It’s not possible to downgrade on annual billing.
How else can I use CloudTalk?
CloudTalk can be used in many different ways: for customer support, as a contact center, or simply as an all-in-one virtual phone system. Our solution is also perfect for companies operating different e-commerce platforms at the same time, as the ability to set up separate customer support channels can make all the difference.
What about data safety?
The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more on our dedicated security page.
GET STARTED
Discover how CloudTalk can provide you with unparallel control over your customer’s experience and start matching their expectations today
Support & Sales
Inbound
Outbound
Business system
Remote teams
E-commerce
IT
Financial Services
Health Care
Travel & Hospitality
Enterprise
Medium & Large
Small
HubSpot
Zendesk
Pipedrive
Salesloft
