Pay less, get more.
Switch to CloudTalk and enjoy 14 days for FREE

Looking for a reliable, user-friendly, and intuitive call center? CloudTalk has your back. Try all the advanced features and customer insights in 14 days free trial with 24/7 live support. 

Plans start at $25/month with an unlimited number of users

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Over 2,500+ call centers and phone systems are happy with CloudTalk. Join them!

Wondering why is CloudTalk
the best option for your business?

It costs less and delivers more.
But here’s a couple of reasons why you should switch from Kixie Powercall to a smarter choice. 

cloudtalk
Kixie Powercall
Basic membership (per user/ per month) $25 $29
Expert membership (per user/ per month) $50 $55
Custom membership The price depends on your preferences and needs The price upon request
Platform CloudTalk is cloud-based software, easy to use for everyone, on every device, with access to your data from anywhere. Made for Chrome users with a need to configure your internet to prioritize Kixie.
Intelligent calling CloudTalk's Predictive dialer feature eliminates the need to dial numbers manually. It automatically dials the next contact in line when the agent is free. Provides an Intelligent dialer that allows reps to instantly connect to lead but still needs to manually click on specific numbers.
Customer details See all caller information at real-time customer card even before the call is picked up. Personal information and also all previous interactions. Caller information is available a while after the call is picked up.
Automatization Have full control over our inbound calls with the Call flow designer. Insert steps like IVR, time-router, business hour, or even transfer the call to the preferred agent. Custom automation can be made only with Zapier integration. Sends follow-up SMS or calls the customer when interacting with email or form.
Conference calling
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24/7 live support
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Dedicated onboarding & support manager
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Survey/Poll Management
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Advanced analytics
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Productivity features (call tagging, comments, after-call work etc.)
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Skill-based routing
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Comparison data is based on an analysis from Q4, 2021.
Comparing CloudTalk Essential vs Kixie Powecall Edition plan paid monthly.


#1 Rated call center software

Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms

4.5/5 – 225 reviews

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4.3/5 – 347 reviews

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4.5/5 – 272 reviews

Read the reviews

4.5/5 – 225 reviews

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Conference calls are one of the features, that helps you increase productivity, and also improve customer experience. CloudTalk allows you to create separate conference rooms, protected by PIN code, and invite internal as well as external contacts. You can also record the call and listen to it whenever you want.

Seamlessly initiate 3-way calling when circumstances call for it. With one click you can add a manager or subject matter expert to an ongoing call and once they are done, they can leave safely without interrupting the call. This feature can help you save precious time and close more deals.

Setting up CloudTalk is really easy and you can do it by yourself within 5 minutes or with the hand of a dedicated onboarding support manager. CloudTalk, on the other hand, is easy to use, transparent, and offers a complete onboarding portal for those, who are looking for tips and tricks.


capterra review Bela B.

Take your customer experience to the next level

Discover what you can do for your customers and also for your brand with all CloudTalk’s features:

creating unlimited conference call with your customers and colleagues

redirecting your calls to an external phone when your agents are busy during business hours

analyzing call history, call monitoring, agent reporting, emotional analytics, and custom reports in order to bring the best out of your customer support

Just a few last points you need to know

before you are beyond happy about switching from Kixie to CloudTalk

On premise vs. cloud based call center software

CloudTalk is a cloud-based software

This means that with just one tool you can boost customer support, call center, business phone system, and sales team. Thanks to various advanced features and integrations CloudTalk helps your agents work effectively, remotely, and for a lower cost.

Analytics

Smart analytics

We all know that the more you know your customer, the better service you can provide. CloudTalk’s advanced analytics helps you dig deeper into customer minds than Kixie basic reports.

call quality

High-quality calls

We know that seconds in cloud telephony could cost you a lot. Our priority is to ensure the excellent quality of our phone services thanks to globally distributed server infrastructure. CloudTalk guarantees you latency and minimal jitter. 

Better experience for your customers

Start 14 days free trial

Fill in the form and experience cloud-based contact center for innovative businesses by yourself. Be the company your customers want you to be. Set up takes just 5 minutes.