Category - Business Phone System

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illustration POTS SHARE

What is a POTS line and Why Should you Get Rid of it?

Everything’s going digital – including the way we make calls.  The good old copper phone lines haven’t completely vanished yet, […]

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What is a Virtual Agent and How to Use One in your Call Center

We’ve all been there. You open an e-shop or a company site, when suddenly that little bubble pops up to […]

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What is DID (Direct Inward Dialing)

Telecommunications have come a long way in the past few decades. It wasn’t too long ago that businesses had to […]

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35+ Scripts for your Auto Attendant that Engage Customers

Would you like your customers to remember their first interaction with your business as pleasant and nice but don’t have […]

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What is Call Bridging and How to Use it in Your Call Center

Virtual meetings help employees stay connected even if they’re far from each other. One piece of technology that helps make these […]

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7 Best Virtual Business Phone Number Apps In 2022

According to FlexJobs’ 10th Annual Survey, 58% of survey respondents said they want to work remotely full-time even after the […]

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Phone Solutions for Business – the Top Providers for 2022 and Ahead

In the past, companies that wanted powerful business phone systems had to pay a lot of money for them. It […]

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Google Voice for Business: How to use it?

If there’s something your business needs, it’s a truly strong VoIP calling solution. An American Express study claims that 75% […]

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Call Switching vs. Call Flipping

This brief article introduces Call Switching and Call Flipping tools and explains how each of them works. We also provide […]

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How to Get a Business Phone Number? 5 Easy Ways

Whether you want to start a new business or expand your current one, you will most likely need a new […]