Category - Business Phone System
Handle Inbound Calls Like a Pro:7 Best Practices for Agents and Call Center Managers
In an era of new communication methods popping up like mushrooms, one might think that no one calls businesses anymore. […]
A Beginner’s Guide to Teleconferencing
According to research, the average worker spends at least three hours a week in meetings, with 30% of the respondents […]
What is a POTS line and Why Should you Get Rid of it?
Everything’s going digital – including the way we make calls. The good old copper phone lines haven’t completely vanished yet, […]
What is a Virtual Agent and How to Use One in your Call Center
We’ve all been there. You open an e-shop or a company site, when suddenly that little bubble pops up to […]
What is DID (Direct Inward Dialing)
Telecommunications have come a long way in the past few decades. It wasn’t too long ago that businesses had to […]
35+ Scripts for your Auto Attendant that Engage Customers
Would you like your customers to remember their first interaction with your business as pleasant and nice but don’t have […]
What is Call Bridging and How to Use it in Your Call Center
Virtual meetings help employees stay connected even if they’re far from each other. One piece of technology that helps make these […]
7 Best Virtual Business Phone Number Apps In 2022
According to FlexJobs’ 10th Annual Survey, 58% of survey respondents said they want to work remotely full-time even after the […]
Phone Solutions for Business – the Top Providers for 2022 and Ahead
In the past, companies that wanted powerful business phone systems had to pay a lot of money for them. It […]
Google Voice for Business: How to use it?
If there’s something your business needs, it’s a truly strong VoIP calling solution. An American Express study claims that 75% […]
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